Griffin Ford

New purchase Follow through was poor: managers did not respond to phone calls and did not do what said they would. Sales person missed key information: benefits o Follow through was poor: managers did not respond to phone calls and did not do what said they would. Sales person missed key information: benefits of purchasing, services offered More

Explorer service The service was done in a timely manner and at a reasonable cost. Notification that the service was completed was made by the service advisor as reque The service was done in a timely manner and at a reasonable cost. Notification that the service was completed was made by the service advisor as requested. More

Good experience, verdict is still out. Everything from start to finish was painless, but I bought a car scheduled to have a repair done and they said they would call in a few days to do it. Everything from start to finish was painless, but I bought a car scheduled to have a repair done and they said they would call in a few days to do it. It's been a couple weeks so I have to call them and find out what's going on. More

Fix water pump Eric was friendly. Helpful. Just not happy that my vehicle needed a new water pump, and that the timing chain should have been part of the service. Eric was friendly. Helpful. Just not happy that my vehicle needed a new water pump, and that the timing chain should have been part of the service. More

Diagnosis of awd malfunction alarn Shop is clean and appears well organized. Service was prompt and honest as to what the failure was and the cost to repair. All conversations were dire Shop is clean and appears well organized. Service was prompt and honest as to what the failure was and the cost to repair. All conversations were direct and right to the point. More

Amazing Place was great all the sales associates were helpful when looking for cars I would recommend buying another car from here again everyone was friendly Place was great all the sales associates were helpful when looking for cars I would recommend buying another car from here again everyone was friendly and they have so many different vehicles to offer More

Oil change/rotate tires I was attended to promptly, and service was completed in a reasonable amount of time. In fact I had even forgotten to mention something else that n I was attended to promptly, and service was completed in a reasonable amount of time. In fact I had even forgotten to mention something else that needed to be done and they even took care of that after the vehicle had been serviced, which I sincerely appreciated. More

Not your typical dealership Super friendly staff, clean dealership. I did not feel forced to purchase and they did not try to oversell me. I would highly recommend them and wil Super friendly staff, clean dealership. I did not feel forced to purchase and they did not try to oversell me. I would highly recommend them and will be back. More

A great experience Glen was very helpful and patient with us. He did not rush us when we were trying to decide if we should get a new car. He was very professional and e Glen was very helpful and patient with us. He did not rush us when we were trying to decide if we should get a new car. He was very professional and explained all technical features on the car. We did not plan to buy a car that day - we wanted to just look around - his exceptional customer service skills made it happen. We will definitely recommend Griffin Ford to our friends and family. If we decide in the future to get a new car Glen will be the person we will call. Thank you again Glen. Griffin Ford - You have an excellent person working for you!!! More

Great customer service and attention to customer needs Very easy to work with And knowledgeable about their vehicles. Walking in, I was sure on what kind of car I wanted to purchase and walked out with jus Very easy to work with And knowledgeable about their vehicles. Walking in, I was sure on what kind of car I wanted to purchase and walked out with just that with the help of Tony and John. More