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Griffin Ford
Waukesha, WI
1,843 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,843 reviews
September 25, 2019
Frank helped me while on Vacation While Frank was on Vacation he and Loren work to help me buy a new 2019 F-150. They both went above normal customer service to take care of me. Phil While Frank was on Vacation he and Loren work to help me buy a new 2019 F-150. They both went above normal customer service to take care of me. Phillip work with the banks to help me finance the purchse at a lower interest rate then my credit union would offer me. They are all great guys to work with. More
by R.Walbrun
Employees Worked With
Phillip DeSalvo, Loren Sweeney, Frank Ballendux
September 24, 2019
Bought New Car / Service Work Great Sales person - Frank Ballendux Great Service people - quick response Overall rating for customer experience is 5 stars. Highly rate this deal Great Sales person - Frank Ballendux Great Service people - quick response Overall rating for customer experience is 5 stars. Highly rate this dealership. Thank You Griffin Ford More
by Ocho 66
Employees Worked With
Frank Ballendux
September 24, 2019
How a good sales person should work 101 He was nice and listened to what I the customer was looking for and no pressures for buying he found a beautiful vehicle and we worked on a price and He was nice and listened to what I the customer was looking for and no pressures for buying he found a beautiful vehicle and we worked on a price and he delivered what he said Tony didn't know that I was in sales also and this approach very pleasing and honest for the customers I wish I could have met him earlier he would be my sales partner. More
by Tlb
Employees Worked With
Tony Miller
September 23, 2019
Service was completed quickly Overall service was good the only bad area was I found greasy finger prints on my glove box! I had a hard time removing them from the exterior of the Overall service was good the only bad area was I found greasy finger prints on my glove box! I had a hard time removing them from the exterior of the glove box. More
by BRATZSMAN
Verified CustomerEmployees Worked With
Matt the service writer
September 23, 2019
Recall Service The recall 19S17 was handled properly. I was going to wait for the vehicle, with a 9:00 am appointment, but the service writer told me it may not be r The recall 19S17 was handled properly. I was going to wait for the vehicle, with a 9:00 am appointment, but the service writer told me it may not be ready until 3:00 pm to 4:00 pm. So I accepted a ride home. From Griffin Ford; Main Street, Moreland, St Paul, Sunset, Short Road to Roberts is 11 miles according to Google maps. The courtesy driver said it was too far; and I'd have to seek another ride back..My wife gave me a ride back in the afternoon. Every program has it's limits. I understand. I haven't checked, maybe Van Horn Ford is closer. More
by JREED19
Employees Worked With
Steve?
September 21, 2019
Very helpful & accommodating Gave a ride to work when driver left w/o me; and issue with blower & showed me what was wrong vs. a $119 diagnostic test. Very appreciative! Gave a ride to work when driver left w/o me; and issue with blower & showed me what was wrong vs. a $119 diagnostic test. Very appreciative! More
by PEEDEE99
Employees Worked With
Steve ahrens
September 20, 2019
New Vehicle Purchase Experience This was the best buying experience I have had. When I arrived the new vehicle was ready. I had provided the necessary information in advance so the p This was the best buying experience I have had. When I arrived the new vehicle was ready. I had provided the necessary information in advance so the paperwork processing was a breeze. All the people involved were knowledgeable, courteous and friendly. This only enforced my feeling that I had made the correct decision, not only with the vehicle I bought but also with the dealership I purchased from. More
by skalk7
Employees Worked With
Chris in Finance., Glen Pavlovich
September 19, 2019
Awesome experience Everyone was very welcoming and helpful throughout the whole process. Our salesman, Glen, was very personable and easy to get along with. We would 10/ Everyone was very welcoming and helpful throughout the whole process. Our salesman, Glen, was very personable and easy to get along with. We would 10/10 reccomend Griffin Ford to anyone looking for a new vehicle. More
by donelleschmidt
Employees Worked With
Phil DeSalvo, Glen Pavlovich
September 19, 2019
Service in a crunch I needed service on short notice while I waited. Jeff and Steve made an appointment to remedy a service that was missed on my F250. They got it done i I needed service on short notice while I waited. Jeff and Steve made an appointment to remedy a service that was missed on my F250. They got it done in 30 minutes while I waited. More
by John T
Employees Worked With
Jeff Windpassinger, Steve Ahrens, Loren Sweeney, Frank Ballendux
September 19, 2019
Oil change Very polite efficient great customer satisfaction! Would most definitely recommend GriffinFord to anyone seeking automotive purchasing! I mentioned Gr Very polite efficient great customer satisfaction! Would most definitely recommend GriffinFord to anyone seeking automotive purchasing! I mentioned Griffin to my dad; I believe he purchased his new Ford Edge. He loves his bee vehicle! I’ll probably recommend Griffin to my son in the future! More
by CHEINTSKILL
Employees Worked With
Chris in finance , Dave Nutt
