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Griffin Ford

Waukesha, WI

4.7
1,841 Reviews

1940 E Main St

Waukesha, WI

53186

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Showing 1,841 reviews

August 16, 2023

Jason Delivered the car to my home! Great Job! Very happy with the purchase of the hyundai More

by jeannebya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, JOHN KOVACH, JASON BEHLING
August 15, 2023

They have a great team of professionals! Willing to help you in anyway possible. Friendly atmosphere and very caring about your needs. More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, JOHN KOVACH
August 12, 2023

Pete is great to work with. We have been buying new cars from him for 20 years. I finely nailed my blue Bronco. Over the years blue seemed elusive and not available when we want More

by judyjamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Tagtow
Aug 15, 2023 -

Griffin Ford responded

Hello, thank you for taking the time to share about the prompt and courteous service you received at Griffin Ford 1940 E. Main Street, Waukesha. We are honored you wouldn't take your Ford anywhere else for service. We greatly appreciate your loyalty and also look forward to the next time we get to assist you with your automotive needs Sincerely, The Griffin Family

August 11, 2023

It was pleasant to work with Jorge. His low pressure approach was refreshing. I would buy another car from him any day. More

by wadles
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, COREY BROUSSARD
Aug 15, 2023 -

Griffin Ford responded

Thank you for sharing all five stars. Our team at Griffin Ford 1940 E. Main Street, Waukesha is honored to have earned them all. We also greatly appreciate your business and we look forward to the next time we get to assist you with your automotive needs.

August 10, 2023

Car shopping at Griffin Ford was an excellent experience! I cannot say enough good things about them. From my first visit to the dealership, I felt like I was working with friends. I test drove several cars, More

by dominique.co
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, JOHN KOVACH, KARIM LAASIRI
Aug 15, 2023 -

Griffin Ford responded

Hello, thank you for taking the time to share about the prompt and courteous service you received at Griffin Ford 1940 E. Main Street, Waukesha. We are honored you wouldn't take your Ford anywhere else for service. We greatly appreciate your loyalty and also look forward to the next time we get to assist you with your automotive needs Sincerely, The Griffin Family

August 09, 2023

Great purchasing experience. Horrible experience with service department and finance. Issues not being resolved after reaching out to dealership. Did not expect this experience b More

by andrewwleatherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Collins, Nick Griffin
Aug 11, 2023 -

Griffin Ford responded

Hello, Griffin Ford is sincerely sorry to hear you were not happy with your recent experience at the dealership. We strive every day to deliver an outstanding experience to our customers. Please reach out to our team at kpoje@griffinautogroup.com

August 08, 2023

Excellent job well done. Jason was fantastic. Thank you for your consideration and extra efforts. More

by AL prime
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Griffin, JOHN KOVACH, JASON BEHLING
Aug 11, 2023 -

Griffin Ford responded

Hello, thanks for the great star rating! We are honored you came to Griffin Ford 1940 E. Main Street, Waukesha for your automotive needs. We hope to be of service to you again! Take care! Sincerely, The Griffin Family

August 03, 2023

Karim was very helpful and easy to deal with. This was one of the best experiences with dealing with auto dealers that I've had in a very long time. More

by dwsqrd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
KARIM LAASIRI
Aug 13, 2023 -

Griffin Ford responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care! Sincerely, The Griffin Family

August 01, 2023

Jorge was very helpful, caring, and an overall great salesman. I really love the vehicle I purchased and it was good doing business with him. The rest of the staff was great also, kind and listened to m More

by kangasautumn11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Plasencia, COREY BROUSSARD
Aug 14, 2023 -

Griffin Ford responded

Hi, thanks for the great star rating! We are honored you came to Griffin Ford 1940 E. Main Street, Waukesha for your automotive needs. We hope to be of service to you again! Take care!

August 01, 2023

Very poor comunication about facts of the vehicle and financing. Unanswered questions. Added unwanted or unexplained extra servive charges. Nearly $14,000 added to orginal listed price on a used vehic More

by Jason Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Fahey
Aug 03, 2023 -

Griffin Ford responded

Hi Jason. Griffin Ford is sincerely sorry to hear you were not happy with your recent experience at the dealership. We strive every day to deliver an outstanding experience to our customers. Please reach out to our team at kpoje@griffinautogroup.com

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