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Griffin Ford

Tifton, GA

4.3
58 Reviews

511 W 7th St

Tifton, GA

31794

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Showing 58 reviews

October 25, 2024

Sold me a defective vehicle that will make you wreck and promised to fix but keeps blowing me off now that they got their money. More

by Elijah Watts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane
Oct 28, 2024 -

Griffin Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 29, 2023

We are very satisfied with the service we have received at Griffin Ford in Tifton, Ga. We would and have recommended them to family & friends for sales and service. Thanks Griffin Ford for taking such More

by jgaskins61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane & Cody
Nov 30, 2023 -

Griffin Ford responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Griffin Ford are glad to have you as a customer!

November 27, 2023

I always receive awesome service at Griffin Ford Tifton! The staff are always very polite and friendly. More

by maranda titus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Clements and Kevin Thomas
Nov 27, 2023 -

Griffin Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 12, 2023

Griffin Ford of Tifton is a great place to car shop. From the time I first called, to the final signature, everyone I came in contact with seemed to put me first! The greeters, the sales person, manager More

by judyleeling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Harvey Shaw
Nov 12, 2023 -

Griffin Ford responded

Judy, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Harvey and our team here at Griffin Ford are glad to have you as a customer.

October 31, 2023

As a female, it's pretty uncomfortable when there is a concern, and the men in charge speak to you as though you have no common sense when it comes to answering a question or giving feedback to a question More

by Ladycue1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 31, 2023 -

Griffin Ford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 23, 2023

Very friendly and a pleasure to work with. Explained every step of the way through the process. More

by Careylnorton64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ginny Shelton
Oct 23, 2023 -

Griffin Ford responded

Carey, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Griffin Ford!

October 12, 2023

The service department is great. I have purchased 4 vehicles from Griffin Ford and have all my service needs done there. More

by Libby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Jody, Tracey
Oct 13, 2023 -

Griffin Ford responded

Libby, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about another excellent experience here at Griffin Ford.

September 14, 2023

I purchased my Escape from them & I have had to take it to the shop on MANY occasions for MANY issues & the issues have yet to be resolved, I have had to involve Ford Motor Co. To assist me & the repairs h More

by Patti Pack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Service Manager, Shannon
Sep 18, 2023 -

Griffin Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Patti, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 25, 2023

All interaction with the staff was very cordial and professional. I would consider to being a repeat customer. More

by Martinstory34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey, Cody, and Tabatha
Aug 26, 2023 -

Griffin Ford responded

Thanks for sharing about your experience with Griffin Ford. We appreciate your business and hope to see you again soon!

July 05, 2023

Mr Harvey Shaw was very nice and helpful with the progress and everyone else was very nice and pleasant More

by MBURLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Harvey Shaw
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