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Griffin Chevrolet

Milwaukee, WI

4.5
212 Reviews
Griffin Chevrolet is a family-owned and locally-operated dealership in Milwaukee, Wisconsin, where everything you could possibly need from a car dealer is all in one convenient place. But even though we pride ourselves on our ability and facilities to cater to all your automotive requirements, we're also fiercely proud of the warm, friendly, and welcoming environment you'll find whenever you visit us or call Griffin Chevrolet for any reason. Our mission is simple: to be a modern, full-service auto dealership with the finest products and services at affordable prices where customer satisfaction is always the number one priority. If you've ever felt ignored or taken for granted when trying to buy a new or used vehicle or undervalued as a customer when you need maintenance, repairs, or parts for your existing vehicle, we understand. And that's why we're confident you'll love the difference when you experience what we offer at Griffin Chevrolet. Opened in 2004 and formerly known as Bergstrom Chevrolet, Griffin Chevrolet is now part of the wider Griffin Auto Group, one of Milwaukee's best-known and most trusted auto businesses. And our owner, Jim Griffin, a familiar face and voice on Milwaukee's media and streets, is a much-loved figure among everyone who works for him, and we like to think that feeling filters through to the shop floor when anyone visits for sales, service, or parts.
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11100 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 212 reviews

October 30, 2024

I always buy through griffin, it has always been outstanding service! I will be a customer for life ! More

by ANGEL.FITZPATRICK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Isaiah and everybody in the service department was very helpful, friendly snd provide excellent customer service. It was my first time there and I will definitely be back. Thank you so much Isaiah. More

by DeeJay Reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
October 29, 2024

The service department's service is not very good. The sales staff, in addition to selling vehicles should make sure that they are nicely detailed inside and out before handing the vehicles over to cu More

by SHERRYDTYUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Peter Pupols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Griffin Chevrolet responded

Dear Sherry, Thank you for sharing your experience with us. We value every customer’s experience and strive to make sure everyone's time in service is satisfactory to them. In regards to your last visit, we would like more information to better help you. Please reach out to our Service Manager, Tyler Hinz, at 414-434-5000. Thank you so much.

October 27, 2024

The service provider Name Kenn was very professional, confident and made me feel at ease with his service. He was not a joy but a relief to me for the service of my automobile. More

by deloresgrisby9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
October 26, 2024

They know what they are doing and are great with customers, we will contact them in the future More

by MUKTWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance dept
October 26, 2024

Was happy with my salesperson Maria and AJ for getting me approved with the lender I preferred. Chris who finished the paperwork was outgoing and personable. In all I had a good experience. More

by 4QSWMSSB5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria,AJ,Chris
October 26, 2024

The service was good, but they charged me for oil change, which you should’ve been free for the first time from a new vehicle More

by MWATTS1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
October 26, 2024

Great service and staff, made it very easy to get in and out. I will recommend Griffin to all my friends. More

by HARRISRDTRANSPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

They always have great customers service. I've brought multiple vehicles from there and always service my cars there. More

by RENEETLEWIS1206
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ky
October 24, 2024

Great customer service provided as always … thank you for continuing to provide exceptional service to me! More

by DSCHULTZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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