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Griffin Chevrolet

Milwaukee, WI

4.4
200 Reviews
Griffin Chevrolet is a family-owned and locally-operated dealership in Milwaukee, Wisconsin, where everything you could possibly need from a car dealer is all in one convenient place. But even though we pride ourselves on our ability and facilities to cater to all your automotive requirements, we're also fiercely proud of the warm, friendly, and welcoming environment you'll find whenever you visit us or call Griffin Chevrolet for any reason. Our mission is simple: to be a modern, full-service auto dealership with the finest products and services at affordable prices where customer satisfaction is always the number one priority. If you've ever felt ignored or taken for granted when trying to buy a new or used vehicle or undervalued as a customer when you need maintenance, repairs, or parts for your existing vehicle, we understand. And that's why we're confident you'll love the difference when you experience what we offer at Griffin Chevrolet. Opened in 2004 and formerly known as Bergstrom Chevrolet, Griffin Chevrolet is now part of the wider Griffin Auto Group, one of Milwaukee's best-known and most trusted auto businesses. And our owner, Jim Griffin, a familiar face and voice on Milwaukee's media and streets, is a much-loved figure among everyone who works for him, and we like to think that feeling filters through to the shop floor when anyone visits for sales, service, or parts.
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11100 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 200 reviews

June 16, 2024

Made an oil change appointment online because time was tight. When I got there was told no appointments. First come first serve. Ended up being there 1.5 hours at the "express" oil change. If there are no More

by Jack
Workmanship
Recommend Dealer
No
Employees Worked With
Oil change service advisor.
Jun 18, 2024 -

Griffin Chevrolet responded

Afternoon Jack, Thank you for bringing up your experience to us. We understand how this was frustrating. We appreciate your business and take these suggestions seriously. Would you be able to provide the name of the Advisor you spoke to? Please reach out to our Service Manager, Tyler Hinz, at thinz@griffinchevy.com, with this information, as well as any other questions or concerns you may have.

June 16, 2024

Chevy became my dream. It is my first time visiting the Griffin showroom. More helpful. More

by NESTORNGL7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : XAVIER AYALA
June 15, 2024

Quick, great customer service,hospitable and clean professional place and safe everyone said hello and they took me right away More

by MBFROMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
June 15, 2024

The service was good and friendly everyone explained what they were doing in great detai More

by BJMUDD724
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Thanks to Steve Brandofina and Chris Tortosa for answering all the questions we had to feel comfortable with our purchase. Great location and service. We love our new vehicle. More

by GTBROWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tortosa
June 14, 2024

Was taken on time when I got there. Said it would be about 30 to 40 minutes and it was done on time. More

by DLTRAINMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorraine Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
June 13, 2024

This Dealership was the worst place to buy a car. But after the problem I was having with a 2020 Equinox I purchased, Brad the manager got involved, things got really Good. I also purchased a BMW X5 More

by GEORGE.THOMAS3011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Krebs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald and Tim
June 12, 2024

The location is convenient and the service is always good! Staff is patient and respectful! More

by LACAT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
June 12, 2024

Since I pre-set my appointment, I would think that most of the paperwork would have been completed by the time I arrived. Not so. ALL the paperwork had to be done and I always get a sense that this happe More

by JHOENICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isa
April 30, 2024

I stopped in to test drive a vehicle I had my eye on for quite sometime and had the pleasure of working with Ted Harris. We test drove the vehicle and I mentioned that I had a few more appointments for test More

by Paris G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Harris
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