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Griffin Chevrolet

Milwaukee, WI

4.4
200 Reviews
Griffin Chevrolet is a family-owned and locally-operated dealership in Milwaukee, Wisconsin, where everything you could possibly need from a car dealer is all in one convenient place. But even though we pride ourselves on our ability and facilities to cater to all your automotive requirements, we're also fiercely proud of the warm, friendly, and welcoming environment you'll find whenever you visit us or call Griffin Chevrolet for any reason. Our mission is simple: to be a modern, full-service auto dealership with the finest products and services at affordable prices where customer satisfaction is always the number one priority. If you've ever felt ignored or taken for granted when trying to buy a new or used vehicle or undervalued as a customer when you need maintenance, repairs, or parts for your existing vehicle, we understand. And that's why we're confident you'll love the difference when you experience what we offer at Griffin Chevrolet. Opened in 2004 and formerly known as Bergstrom Chevrolet, Griffin Chevrolet is now part of the wider Griffin Auto Group, one of Milwaukee's best-known and most trusted auto businesses. And our owner, Jim Griffin, a familiar face and voice on Milwaukee's media and streets, is a much-loved figure among everyone who works for him, and we like to think that feeling filters through to the shop floor when anyone visits for sales, service, or parts.
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11100 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 200 reviews

September 13, 2024

Tyler and Travis once again were amazing with getting my jeep and truck as soon as possible and providing excellent service More

by Jaimers320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hinz and Travis in service department
September 13, 2024

It was fine but a lil confusing because at the end The man who helped us didn’t tell us the service was over. He just left. More

by MARKAYLAMARISAROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Krebs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

When I first called I was told that I had no warranty on my tire before the person checked the system. More

by TALISE831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Pupols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Brandofina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Krebs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Betances
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Everyone here is always so pleasant and helpful. They all seem to truly enjoying their job and make you feel respected as a customer. More

by BUCHBRAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Krebs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

TJ & Deb in body shop condesending. You ask for reviews and nothing happens. NO REPLY! More

by hoopty50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sales
Sep 09, 2024 -

Griffin Chevrolet responded

Good Morning, Thank you for submitting your review, as we take all customer feedback very seriously. I understand you are frustrated with your experience. What is your best contact information—phone and email--for me to have my General Manager reach out to you directly? Please let me know your best contact information by sending me an email to my email, jebben@griffinautogroup.com. Thank you, and I hope to hear from you soon, Jacob Ebben, Marketing Manager at Griffin Auto Group.

September 07, 2024

Both salesman and manager were low-key and not pushy. Very helpful, respectful, and customer focused. They acknowledged the class action suit on the particular used car I was looking at, and assisted in More

by CJAKERBLOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerald
September 05, 2024

Great experience buying our new Chevrolet Traverse! Steve was great helping us pick out the vehicle, and ensured that we had a smooth process! More

by JASKIED4276
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Service was good. Disappointed that better explanation was not given about problem experienced could happen four times, not only once. Dealership should offer package More

by CURT_ED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t know who helped me.
September 04, 2024

Always good service and very professional employees. Steve B. Is the best we have ever worked with More

by KRITO_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Service was extremely fast. Part was ordered, arrived next day, car fixed that afternoon. Very pleasant staff. More

by JNSCHUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabell
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