Griffin Buick GMC

BUYER BEWARE!!! HORRIBLE Rude, disrespectful, and mean.. Called 10 times about a vehicle on the lot, every time I was told they would call me back. Not one call returned, Thes Rude, disrespectful, and mean.. Called 10 times about a vehicle on the lot, every time I was told they would call me back. Not one call returned, These guys not only wouldn't return a phone call, but the van we finally did buy had items missing that they had on there website, title was van with brake controller, bought van, no brake controller, they took it out before it was given to us. I called the manager over, his exact words where "I don't give a S%&$# what the website says, this is what it is" To make matters worse, as much I didn't want to give these guys any business, unfortunately i needed this van for work... but 4 days in to this purchase, I've already had a mechanic have to change out hose clamps there shotty service depart over tightened, and I've already been pulled over due to the fact that there is an alarm system in the van, which they never gave me the remotes, so for 15 minutes the 4 ways flash while driving down the road.. again I called and was told they would call me back... that was 3 days ago So.. now i have to spend 150 bucks on a brake controller, mechanic for the hose clamps and now either remotes for the key-less entry or a new alarm system... thanks griffin, wait until i tell the whole world what kind of business you are!!! More

Awesone just awesome YO THIS IS BEST CAR DEALERS I EVER DEALT WITH HANDS DOWN..FRIENDLY....NOT MISLEADING & THEY MAKE U FEEL COMFORTABLE. ..THEY PUT US N A NEW CAR WHEN O YO THIS IS BEST CAR DEALERS I EVER DEALT WITH HANDS DOWN..FRIENDLY....NOT MISLEADING & THEY MAKE U FEEL COMFORTABLE. ..THEY PUT US N A NEW CAR WHEN OTHERS CLAIMED IT WAS IMPOSSIBLE. .YO PLSE IF UR N THE AREA CHECK OUT THIS DEALERSHIP. .U WILL NOT B DISAPPOINTED. ..BEST EXPERIENCE I HAD THIS YEAR..&&&& MY WIFE HAPPY SO YESSSSSSSS More

Researching lux sedans incl. the LaCrosse We met with the sales professional (Shaf) and we probably had the best experience ever when shopping for a car. We made an appointment and did not ha We met with the sales professional (Shaf) and we probably had the best experience ever when shopping for a car. We made an appointment and did not have to wait, even though the sales rep was tied up with another customer. He simply gave us the keys for a test drive plus brief instructions and off we went! When we returned he answered all our questions, gave us a ton of info that we did not ask about (but was valuable) and treated us with respect. He was patient and also truly trying to understand our requirements for a car. Based on this experience I highly recommend this dealership if you are shopping for a car. We purchased a different brand based on our requirements but I will continue to consider Buick for our next purchase and this dealer especially. More