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Griffin Buick GMC

Monroe, NC

3.2
82 Reviews

2500 W Roosevelt Blvd

Monroe, NC

28110

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Showing 82 reviews

June 04, 2021

My wife and I walked in to the dealership hoping to drive away in a new truck, from the moment we walked in we were treated as the only customer in the building. Michael took extremely good care of us, ensur More

by mike.warfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moyer
Jun 09, 2021 -

Griffin Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

May 17, 2021

I'd give them less than 1 star if possible. The salesman was prompt, and quick to get the deal; but unfortunately, once the money spent that's where the service stopped. I spoke to the "manager" who may hav More

by jeanpaul.sus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOE HARRIS
May 25, 2021 -

Griffin Buick GMC responded

Our team has acknowledged this review.

May 10, 2021

Great place to buy cars. More reasonable than other places. Mr Nivens was awesome to work with. Very nice man and helped us a lot More

by Tonya Gardner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julius Nivens our sales rep was awesome , Joey Tupper
May 13, 2021 -

Griffin Buick GMC responded

We appreciate the kind words, Tonya. We look forward to seeing you again in the future! Peter Fridrich- GM pfridrich@griffinbuickgmc.com

May 06, 2021

Mike went above and and beyond in helping purchase my new GMC Truck. I started looking in January for a new Sierra. I live in Wilmington , NC and drove 3 hours to buy this truck, because Michael was so helpf More

by Fireman1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Moyer, Joey Tupper
May 11, 2021 -

Griffin Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Peter Fridrich- GM pfridrich@griffinbuickgmc.com

May 01, 2021

They are just a great dealership, Miguel is very knowledgeable about his every sale,bought two vehicles from,from, will send anyone I know thats looking to him,great experience... More

by jbreeden007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel , Joey Tupper
May 05, 2021 -

Griffin Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

April 30, 2021

Love the service department! I always request Todd Price and he always does a great job. I’ve never had a problem. I highly recommend! More

by Debbie G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Price
May 05, 2021 -

Griffin Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

April 29, 2021

My sales representative was very knowledgeable courteous and met all my expectations of purchasing a vehicle from the Belmont and made sure everything was was okay and that I was satisfied with my purchase More

by Annie Erwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Edwards and TJ, Joey Tupper
May 04, 2021 -

Griffin Buick GMC responded

Thanks for this awesome review, Annie! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive needs that you might have. Until then, take care! Peter Fridrich- GM pfridrich@griffinbuickgmc.com

April 29, 2021

I am very pleased with the service and attentiveness provided. The process was fast and good, we will definitely be coming back for service and more! More

by pcabrera03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Leon
May 04, 2021 -

Griffin Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

April 28, 2021

Treated me like an adult from the beginning. Marc and JT were wonderful to deal with. Honest and straightforward. Best dealer experience ever. They’re great. More

by Pilatejones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 03, 2021 -

Griffin Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

April 25, 2021

Salesman was very attentive and detailed oriented...trust him totally...would definitely buy from him again..just waiting for the new HUMMER to arrive.....BOOYAWAAHHH More

by Carmelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JT Norman
Apr 28, 2021 -

Griffin Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Please let us know if there is anything else that we can assist you with. Peter Fridrich- GM pfridrich@griffinbuickgmc.com

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