Grieco Toyota
East Providence, RI
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228 Reviews of Grieco Toyota
Purchased a used vehicle from this dealer for a very good price. The car was immaculate and the sales rep, Vinny, was very knowledgeable and helpful. Soon after we had some concerns about the car. We are ver price. The car was immaculate and the sales rep, Vinny, was very knowledgeable and helpful. Soon after we had some concerns about the car. We are very happy with how it was handled ultimately. We would be happy to do business with them again. More
I bought a 2006 Toyota rav4 and even before purchase I brought up a concern about the motor. They burn excessive oil. I go through 3.5-4quarts every 1000 miles. At my first oil change their service depart brought up a concern about the motor. They burn excessive oil. I go through 3.5-4quarts every 1000 miles. At my first oil change their service department put in a thicker oil than what is called for to “slow it down”. 3 months after purchase the brakes that were done before purchase seized in the bracket due to the scale not removed from the brackets when serviced. I’ve been in this field for over 30 years and will never bring any car to that department. I did leave a review elsewhere about this and got a response to contact Pbaley general manager. Kevin gates was the one who responded and just told me my last date of service. He hasn’t responded back to me since 5/24. I also mentioned in an email about the $249 standard charge for scotchguard. The one that was a part of a settlement. I never heard from pbaley. Since the TSB expired months before I purchased this car I don’t have the option to have Toyota fix this without it coming out of my pocket or trading it in for a loss and have to make payments on another car and hope it isn’t as bad as this one. 06-08 fall in the worse years for this model. What I’m asking is to do this TSB and let’s see if the motor really is bad. Your sales manger didn’t know if it was done and told me to take his word that it was good. I paid the sticker price for this car as it was the take it or leave it price since a guy was flying in from Vegas to buy it. Lol yes that’s what I was told by the sales manager. Mr. Greico all I want is you to stand behind your product. Sometimes things slip through. This wasn’t handled properly. 9k for a car with a bad motor is just thievery. I can tell you the cost of the repair and car is more than what I paid and maybe that’s why this is going ignored. Keep the $249 if it means I have a car I don’t have to add a quart everyday to. You can email me directly. More
i made a deal online and then talked with a salesman was told the truck was mine and drove up the next day to pay for it with a check and was told they sold the truck the night before for more money very di told the truck was mine and drove up the next day to pay for it with a check and was told they sold the truck the night before for more money very dis honest company buyer beware More
I will never buy from grieco they screwed me good bough a 24 tundra wanted to return within 3 day 300 hundred mile that they advertise truck had 220 miles when I went back to return it towards a tacoma they 24 tundra wanted to return within 3 day 300 hundred mile that they advertise truck had 220 miles when I went back to return it towards a tacoma they lied saying when I bough truck on a Thursday that it was already resgusted the next day so I went elsewhere to get a tacoma Herb chambers toyota they could not believe they did this and grieco called me 2 weeks later your truck resg is in More
I recently visited Grieco Toyota's service department to have my Grand Highlander tended to. My service advisor, Alyson Chatham, whom I have had in previous visits, could not have been more professional. have my Grand Highlander tended to. My service advisor, Alyson Chatham, whom I have had in previous visits, could not have been more professional. She is always pleasant, and made sure that my experience was to my satisfaction (which it was!). Service department is both fast and efficient, as I have had many visits for regular service on other vehicles I have purchased at Grieco. I highly recommend Grieco for both the purchase and the service of quality automobiles. Thank you, Alyson, for going above and beyond! More
The buying process was quick and easy. Angel was attentive and super professional. Would highly recommend Greico Toyota in East Providence Angel was attentive and super professional. Would highly recommend Greico Toyota in East Providence More
This has to be the worst experience I have ever had at a dealership. We bought our car here 3 years ago and go every year from Boston to get it serviced. This time though we needed the belt changed in the c dealership. We bought our car here 3 years ago and go every year from Boston to get it serviced. This time though we needed the belt changed in the car as it was really worn down. My husband had bought a belt and had asked if we could use that and he was told yes. 3 hours later some rep comes out and brings us in the back and goes over what they had done. I asked about the belt, and he said oh no he didn't change it, and we couldn't use the belt you brought because they would have to make a profit. I get it, no problem but why didn't someone come and ask if we would like it changed and we would have paid for it. By this time I am pissed. The rep guy said, oh you guys really need to get that belt changed because it is really worn out. I asked how long would it take to change the belt and was told everyone was going on lunch so it would be about 2 hours. We ended up having to leave because we had an appointment in Boston but this was by far the worst experience I have ever had. More
Purchased car at dealership. Terrible customer service and ignorant staff from service to especially management staff trying to cover up for one another. Car had no heat and ne Terrible customer service and ignorant staff from service to especially management staff trying to cover up for one another. Car had no heat and needed to be repaired. They kept car for over 4 days with no communication on how to fix it properly. Matt and Kevin communicated they had no time to speak to customer. Salesman Brandon unexperienced with no summary about the car and orientation to customer. I would never go back there and would highly advise you to enter that dealership. More