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Grieco Toyota

East Providence, RI

3.1
230 Reviews

415 Taunton Ave

East Providence, RI

02914

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230 Reviews of Grieco Toyota

December 16, 2024

Not only they took care of servicing my car they cleaned it and did a throughout check letting me know there was a couple of things that needed care. They were fast and polite, nd very professional. More

by goldenrooster1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Dec 16, 2024 -

Grieco Toyota responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

December 12, 2024

Sent a note via autohunter as I was interested in a car they had list. I receieve 8 calls from them the first day even though I told them I was on vacation in Texas. I told them I would be happy to come se More

by MrKyp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pass
Dec 16, 2024 -

Grieco Toyota responded

We are sincerely sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Paul Balay, General Manager, via email at pbalay@griecoag.com.

September 22, 2024

Purchased a used vehicle from this dealer for a very good price. The car was immaculate and the sales rep, Vinny, was very knowledgeable and helpful. Soon after we had some concerns about the car. We are ver More

by Leo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny
Sep 23, 2024 -

Grieco Toyota responded

Thank you for your feedback! We’re glad to hear you had a positive experience with Vinny and our team, and that your concerns were handled well. We appreciate your business and look forward to serving you again in the future!

September 01, 2024

I bought a 2006 Toyota rav4 and even before purchase I brought up a concern about the motor. They burn excessive oil. I go through 3.5-4quarts every 1000 miles. At my first oil change their service depart More

by Piggyking76
Recommend Dealer
No
Employees Worked With
Saul
July 16, 2024

i made a deal online and then talked with a salesman was told the truck was mine and drove up the next day to pay for it with a check and was told they sold the truck the night before for more money very di More

by oilman9578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
not the employee fault
Jul 18, 2024 -

Grieco Toyota responded

Thank you for sharing your experience with us. We deeply regret to hear about the situation you encountered regarding the purchase of your truck. This is certainly not the experience we aim to provide, and we apologize for the inconvenience and frustration caused. To address the matter further, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

July 14, 2024

Our salesman, Bruce Coppola, was the best I have ever dealt with. Great listener, not pushy. His customer service skills are excellent. More

by Ladypaiva
Recommend Dealer
Yes
Employees Worked With
Bruce Coppola, Kerric
Jul 15, 2024 -

Grieco Toyota responded

Thank you for praising Bruce's service. We're glad you appreciated his approach.

April 23, 2024

I will never buy from grieco they screwed me good bough a 24 tundra wanted to return within 3 day 300 hundred mile that they advertise truck had 220 miles when I went back to return it towards a tacoma they More

by Libby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Liberal dasilva
Apr 24, 2024 -

Grieco Toyota responded

We're truly sorry to hear about your negative experience with our dealership. Customer satisfaction is our top priority, and it's disheartening to hear that we fell short of your expectations. We apologize for any inconvenience or frustration this situation may have caused you. To discuss the matter further, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

March 15, 2024

I recently visited Grieco Toyota's service department to have my Grand Highlander tended to. My service advisor, Alyson Chatham, whom I have had in previous visits, could not have been more professional. More

by kcandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Chatham
Mar 18, 2024 -

Grieco Toyota responded

Thank you for taking the time to share your positive experience at our service department. We are thrilled to hear that Alyson Chatham provided you with excellent service and made sure your experience was satisfactory. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Grieco Toyota!

February 20, 2024

The buying process was quick and easy. Angel was attentive and super professional. Would highly recommend Greico Toyota in East Providence More

by Vchanoux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Santana
Feb 21, 2024 -

Grieco Toyota responded

Thank you for your positive feedback! We are thrilled to hear that Angel provided you with excellent service during your buying process. We appreciate your recommendation and hope you enjoy your new vehicle from Grieco Toyota in East Providence.

February 17, 2024

This has to be the worst experience I have ever had at a dealership. We bought our car here 3 years ago and go every year from Boston to get it serviced. This time though we needed the belt changed in the c More

by mendozaelaine48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack
Feb 21, 2024 -

Grieco Toyota responded

We sincerely apologize for the extremely disappointing experience you had during your recent visit to our dealership for service. Providing excellent customer service and clear communication is fundamental to us, and we regret that we failed to meet your expectations on this occasion. To investigate the matter further, please reach out to Paul Balay, General Manager, via email at pbalay@griecoag.com.

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