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Grieco Mazda of Delray Beach

Delray Beach, FL

4.5
420 Reviews

2001 S Federal Highway

Delray Beach, FL

33483

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Showing 420 reviews

February 27, 2023

Worst car buying experience ever. They didn't pay off my trade and put me in default on my trade. The brand new 2023 CX9 was not running after 2 weeks. Staff is extremely rude and More

by Worstcarbuyingexperience
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
One of the sales managers, salesman, and many other very aggressive people
Mar 01, 2023 -

Grieco Mazda of Delray Beach responded

We apologize for any inconvenience you may have experienced at our dealership. We take all customer feedback seriously and will use it to improve our service. Please reach out to Xavier Villarreal, General Manager, at xavier@griecocars.com to discuss this further. Thank you.

January 05, 2023

Hands down the best car buying experience I’ve ever had . The reps and management was so helpful which made things easy and fluid . I’ve never had anyone yet alone a car dealership be so helpful and understa More

by Courtezjames12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jan 06, 2023 -

Grieco Mazda of Delray Beach responded

Thanks for the great review. Please let us know if you need anything!

September 26, 2022

Very disappointed in the service department of this dealership. I have been to this dealer on 4-5 occasions to fix the same issue, and the problem has still not been fixed. They don't seem to keep reco More

by pitts creek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Hill, Charles Simmons
Sep 30, 2022 -

Grieco Mazda of Delray Beach responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Frank Perrone, General Manager, via email at fperrone@griecocars.com.

September 07, 2022

As a mazda family we are extremely disappointed in a recent experience regarding service we had. This was our first of three mazdas from this dealership and will 100%, undoubtedly, be our last car from More

by kennedyshomes
Recommend Dealer
No
Employees Worked With
Frank Perrone
Sep 12, 2022 -

Grieco Mazda of Delray Beach responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Frank Perrone, General Manager, via email at fperrone@griecocars.com and they will be happy to speak with you.

August 31, 2022

Had a wonderful experience at the dealership. Came to do a trade in an was left satisfied. They had a DJ outside and was even doing a BBQ for the customers. I was helped by Mo who helped us find More

by Chris Young
Recommend Dealer
Yes
Employees Worked With
Maroude Desrosiers
Sep 01, 2022 -

Grieco Mazda of Delray Beach responded

We are happy to hear that, Chris. Thanks for taking the time and letting us know.

July 01, 2022

Annie thank you for always getting my Mazda CX-9 serviced so quickly and looking out for issues that can come up. I am on the road everyday and South Florida roads are full of nails and screws and I somehow More

by reeflife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annie
Jul 14, 2022 -

Grieco Mazda of Delray Beach responded

We are happy to hear that, Annie. Thanks for taking the time and letting us know.

June 05, 2022

My name is xavies and I want to thank mr Todd Rizzo and Rebecca Asher for there wonderful customer service. They are the best in the world along with their other teammates they were patient with me they we More

by Xavies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd and Rebecca
Jun 09, 2022 -

Grieco Mazda of Delray Beach responded

Thanks for the excellent review! We are so pleased to hear about your experience with Todd and the team. Please let us know if you need anything.

June 03, 2022

I had the pleasure of working with members of the sales team (Holly, Moe and Nick). All were professional, upbeat, knowledgeable and anxious to earn my business. I felt I could trust this dealership - espe More

by Christy.Suerth
Recommend Dealer
Yes
Employees Worked With
Moe, Holly, Nick
Jun 09, 2022 -

Grieco Mazda of Delray Beach responded

Thanks for the great review, Christy. Please let us know if you need anything!

May 15, 2022

I purchased a used vehicle, Moe and Shea were my salespeople. They were courteous, knowledgeable, and extremely helpful. I would buy another vehicle from them in a heartbeat. The experience was smoo More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe,Shea
May 16, 2022 -

Grieco Mazda of Delray Beach responded

Thanks for sharing your quality experience with Moe and Shea. We appreciate your business and hope to see you again soon!

April 30, 2022

I am extremely disappointed in the customer service provided by Greg the finance manager. He ruined what should have been a really nice experience. Sadly he may have jeopardized the salesperson's bonus More

by elenarandall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg
May 05, 2022 -

Grieco Mazda of Delray Beach responded

Thank you for letting us know about this. This is not the culture that we promote here at XXX and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to Frank Perrone, General Manager, via email at fperrone@griecocars.com.

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