Grieco Mazda of Delray Beach

I had the pleasure of working with members of the sales team (Holly, Moe and Nick). All were professional, upbeat, knowledgeable and anxious to earn my business. I felt I could trust this dealership - espe team (Holly, Moe and Nick). All were professional, upbeat, knowledgeable and anxious to earn my business. I felt I could trust this dealership - especially Moe. I recommend a visit if you're in the market for a new or used car. More

I purchased a used vehicle, Moe and Shea were my salespeople. They were courteous, knowledgeable, and extremely helpful. I would buy another vehicle from them in a heartbeat. The experience was smoo salespeople. They were courteous, knowledgeable, and extremely helpful. I would buy another vehicle from them in a heartbeat. The experience was smooth and without problems. I would recommend this dealership to anyone. More

I am extremely disappointed in the customer service provided by Greg the finance manager. He ruined what should have been a really nice experience. Sadly he may have jeopardized the salesperson's bonus provided by Greg the finance manager. He ruined what should have been a really nice experience. Sadly he may have jeopardized the salesperson's bonus. I hope he makes it up to him. After we reached an agreement on the price and went to sign the contract we were told the monthly payment would be higher because of an extended warranty. This is something we should have been made aware of during the negation stage. Greg knew where we wanted to be as far as a monthly payment, it was at that time he should have offered us the option of an extended warranty. He is the most unprofessional person I have ever dealt with, he has zero customer service skills and no personality, he ruined what should have been an exciting purchase. Sadly now I regret buying my car from them and will never go back, nor will I recommend them to anyone. I feel bad for our salesman Jeff because he lost a potential repeat customer. Oh well, guess because there are no cars available so they can act this way and forget about customer service. Wait until the economy gets back to normal and you have too many cars sitting on the lot, lets see what happens then. More

Be careful of deceptive pricing! ! If you have your own financing they will charge you an extra $1,000 unless you use their banks!!! I complained to the Finance manager and force ! If you have your own financing they will charge you an extra $1,000 unless you use their banks!!! I complained to the Finance manager and force them to compensate in the price of the car for the difference between my financing and the bank that they insisted I use in order to get their advertised price. Update: Shortly after this review. The GM (or someone) called me to find out how they could "make experience better". I had to cut the call shirt and asked them to call back another day. Since it already happened the only thing they could do (as in SHOULD) is to offer me some free stuff. 😳 More

GRIECO MAZDA OF DELRAY BEACH is not trustworthy! Do NOT do business with this dealership. Do NOT bring your car in for service at this dealership. I brought my car in to have work done and they g Do NOT do business with this dealership. Do NOT bring your car in for service at this dealership. I brought my car in to have work done and they gave me a written estimate. I told them to go ahead. Then when they were finished, they charged me twice the amount of the written estimate. I never agreed or authorized them to do the work for twice the amount of the written estimate. They refused to give my car back unless I paid them. I filed a Complaint against them with the Florida Department of Agricultural and Consumer Services for violating Florida Statutes Sections 559.905 and 559.909. Then they forged the written estimate they had originally given me to make it look as though I agreed to the higher price. If you’ve had this dealership charge you more than the written estimate, you should file a Complaint against them. They are dishonest. You should stay away from this business. More

Just bought a car from this dealership Chanel was very helpful,nice and patient.got fair price for my car. U need to make good deal ask for Chanel. She doesn’t give urp. helpful,nice and patient.got fair price for my car. U need to make good deal ask for Chanel. She doesn’t give urp. More

Ask for Moe, he is the only reason I did business with this dealership. An educated consumer will find value in his process and trust the way he has your best interest to get the deal you deserve. I empha this dealership. An educated consumer will find value in his process and trust the way he has your best interest to get the deal you deserve. I emphatically and unequivocally recommend you call and make an appointment with Mo if you want to buy a car from this dealership. More

Where do I even begin? Purchased a pre owned vehicle that I love btw...needed to be registered out of state. Allowed them to take care of that. What a mistake...overcharged for taxes and what not by almost I love btw...needed to be registered out of state. Allowed them to take care of that. What a mistake...overcharged for taxes and what not by almost 1200! Dozens of emails, which were rarely responded to, dozens of phone calls never returned and finally filed a complaint with the state...almost 8 months to get my money back and probably 50 hours of research, calls, emails and unnecessary paperwork.....JUST STAY AWAY..Its amazing how Frank Perrone the general Manager responds to Negative reviews within HOURS but wont take a phone call or respond to an email.....Our sales guy was really great....the rest of this shop....IS A DISASTER More

Dealership is PRICE GOUGING! Spoke to car manager "Seth." Came in to get numbers on a CX5. In less than one minute Seth informed me, "there would be no negotiation on a 2021 CX5 and I would have to pay above Came in to get numbers on a CX5. In less than one minute Seth informed me, "there would be no negotiation on a 2021 CX5 and I would have to pay above MSRP. Visit Mazda of Palm Beach! No Price gouging there! More

Moe was super helpful, knowledgeable, friendly and we highly recommend him - great experience. The dealership did not have the exact vehicle in store that we were looking for but Moe and the sales team w highly recommend him - great experience. The dealership did not have the exact vehicle in store that we were looking for but Moe and the sales team were super nice. More