Grieco Mazda of Delray Beach
Delray Beach, FL
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I am thrilled to share my outstanding experience with Grieco Mazda and its remarkable team. DJ, my sales representative, was incredibly helpful and knowledgeable. His expertise guided me through the proc Grieco Mazda and its remarkable team. DJ, my sales representative, was incredibly helpful and knowledgeable. His expertise guided me through the process, ensuring I made the best choices for my needs. DJ's patience and dedication made my experience both educational and enjoyable. Moe, the salesman, was equally impressive. His friendly demeanor and excellent salesmanship were evident from the start. Moe's approachable nature and willingness to assist made me feel valued as a customer. He went above and beyond to address my inquiries and concerns, making my shopping experience smooth and stress-free. I must also commend Dustin, the sales manager, for fostering a customer-centric environment. His team's dedication to ensuring customer satisfaction was apparent throughout my visit. With their seamless coordination and excellent service, they made my interaction with Grieco Mazda truly memorable. In summary, DJ's helpful expertise and Moe's friendly salesmanship, coupled with Dustin's effective management, created a customer service experience that exceeded my expectations. I highly recommend Grieco Mazda to anyone seeking exceptional products and unparalleled customer care. Thank you, DJ, Moe, and Dustin, for making my shopping experience exceptional! ⭐⭐⭐⭐⭐ More
I was extremely impressed with this dealership! I have purchased dozens of vehicles in the past four decades, and this was one of the best experiences. I called in and spoke with Nick and then Holl I have purchased dozens of vehicles in the past four decades, and this was one of the best experiences. I called in and spoke with Nick and then Holly who had everything set up before I got there, so I didn’t waste my whole day, Moe was my salesman. He had the car ready for me to test drive and was a wealth of knowledge, answering all my questions without hesitation. Dustin, the Sales Manager, was also great, and I left with my new CX5, a very satisfied customer! Everyone at Grieco Mazda was a pleasure to work with! More
Phenomenal service with my Mazda6 purchase! Great experience with Holly over the phone, and Dustin the manager made everything happen smooth! Mo is a great sales rep, I plan on sending my frien Great experience with Holly over the phone, and Dustin the manager made everything happen smooth! Mo is a great sales rep, I plan on sending my friends to him to purchase their vehicles in the future. More
I called in and spoke with Nick and he set everything up for me. From talking to him to dealing with Cedric my salesperson and Dustin the sales manager everything was streamlined and super easy. Highly reco for me. From talking to him to dealing with Cedric my salesperson and Dustin the sales manager everything was streamlined and super easy. Highly recommend going to Grieco Mazda! More
My Sister purchased a Mazda last week we worked with the Sales Manager Dustin Davis. We had such a pleasant experience best deal in town hands down. Beautiful Car great deal, great experience. Sales Manager Dustin Davis. We had such a pleasant experience best deal in town hands down. Beautiful Car great deal, great experience. More
Spoke to Nick C on the phone about a cx-90. He really took his time with me and answered all of my questions. I was able to visit the store and I met with Cedric. Cedric really knew his inform He really took his time with me and answered all of my questions. I was able to visit the store and I met with Cedric. Cedric really knew his information about the vehicle and made my experience in the dealership extremely pleasant. Next thing I know I’m driving off the lot in my new vehicle. Thank you so much Nick and Cedric. You guys Rock! More
Had a absolutely horrible experience after purchasing a used vehicle from Grieco Mazda. The customer service is deplorable. This business should be ashamed of the all of the so called sales managers and ev used vehicle from Grieco Mazda. The customer service is deplorable. This business should be ashamed of the all of the so called sales managers and even the general manager Xavier Villireal who said he would call me back and never got back to me. I have left several messages for him and he continues to ignore all attempts to reach out to me. I would recommend anyone who is looking to purchase a new or used vehicle to shop somewhere else. I was promised a second key for a vehicle I purchased and because the salesman no longer works there they are refusing to get me the second key for my vehicle. I implore everyone to shop elsewhere. I have never seen such incompetent customer service in my life. More
Where to begin? Rare to find such awesome people at a car dealership. The management team is phenomenal, Rebecca is very professional and driven to help custome Rare to find such awesome people at a car dealership. The management team is phenomenal, Rebecca is very professional and driven to help customers. Our buying experience has always been amazing and we always get our cars from them. Moe at Sales is super nice and a hard working honest associate, Cedrick as well ! Thank you for being great More
DO NOT BUY A CAR FROM A DEALERSHIP THAT LIES TO A DISABLED VETERAN AND REFUSES TO MAKE AMENDS. When a salesperson (Cedrick Dinkins) repeatedly tells you that the $500 Florida Sales tax you MUST pa DISABLED VETERAN AND REFUSES TO MAKE AMENDS. When a salesperson (Cedrick Dinkins) repeatedly tells you that the $500 Florida Sales tax you MUST pay to get the car off the lot will be refunded as soon as the car is registered permanently in your home state.....said multiple time with assurance and clarity....no hint of I'm not sure....let me check....START RUNNING AND RUN AWAY FROM GRIECO. This is what happened to my fiance, a 100% disabled Vietnam Vet and a senior citizen on a FIXED INCOME. Not only did Mr. Dinkins lie to both of us repeatedly, NO ONE at the dealership will own his error. NO ONE returns calls. These people are dishonest and creepy. This behavior by Mr. Dinkins was done AFTER he was informed of the disabled veteran status. If we had been told that this was a charge that could not be avoided, we would have been able to make a more informed decision. As it is, we will have to report this unscrupulous dealer to BBB, Mazda Corp and shout to the world......DO NOT DO BUSINESS HERE> More
***AVOID AT ALL COSTS***----- A RECENT QUOTE FROM AN INTERVIEW CONDUCTED WITH MR. MIKE GRIECO, JR; Grieco said he doesn't understand dealers who spend hundreds of dollars to get customers into showrooms INTERVIEW CONDUCTED WITH MR. MIKE GRIECO, JR; Grieco said he doesn't understand dealers who spend hundreds of dollars to get customers into showrooms only to lose them later over a few dollars in good will. "The core of the business hasn't really changed. You sell a car to the customer, and that's where the business begins. You have to keep them coming to the business," he said. "No one really makes a bad car now." I suggest as a first-time customer you should ask Holly your sales manager at Grieco Mazada in Del Ray Beach, FL why she insists on charging me $896.00 yes that's correct I said $896.00 for a FL tag on a used car, registration and title transfer fee. The same published fees from the state of FL DMV web site states the registration fee is $225.00, the title transfer fee is $75.00 and the tag is $28.00. Why in god's name would a dealership ever try to rip off the buying public like that. This after I also learn you are charging a $999.00 bogus phantom fee listed as an add on dealer fee. It goes without saying I would never step foot in this dealership. What an underhanded way to conduct business. More