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Grieco Mazda of Delray Beach

Delray Beach, FL

4.4
400 Reviews

2001 S Federal Highway

Delray Beach, FL

33483

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Showing 400 reviews

October 25, 2023

I called in and spoke with Nick and he set everything up for me. From talking to him to dealing with Cedric my salesperson and Dustin the sales manager everything was streamlined and super easy. Highly reco More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric/Nick/Dustin
Oct 25, 2023 -

Grieco Mazda of Delray Beach responded

We extend our gratitude for sharing your high-quality experience with Nick. Your business is valued, and we look forward to serving you again soon.

October 25, 2023

My Sister purchased a Mazda last week we worked with the Sales Manager Dustin Davis. We had such a pleasant experience best deal in town hands down. Beautiful Car great deal, great experience. More

by Liz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Davis & Moe
Oct 27, 2023 -

Grieco Mazda of Delray Beach responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

October 25, 2023

Spoke to Nick C on the phone about a cx-90. He really took his time with me and answered all of my questions. I was able to visit the store and I met with Cedric. Cedric really knew his inform More

by ikemdj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Cedric
Oct 27, 2023 -

Grieco Mazda of Delray Beach responded

We greatly appreciate your positive feedback regarding your exceptional experience at our dealership. Thank you for taking the time to share your thoughts with us; it truly delights us to hear about your satisfaction.

September 25, 2023

Had a absolutely horrible experience after purchasing a used vehicle from Grieco Mazda. The customer service is deplorable. This business should be ashamed of the all of the so called sales managers and ev More

by Chris M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Xavier
June 22, 2023

Where to begin? Rare to find such awesome people at a car dealership. The management team is phenomenal, Rebecca is very professional and driven to help custome More

by jdrojas
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rebecca, Moe
Jun 26, 2023 -

Grieco Mazda of Delray Beach responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

April 29, 2023

DO NOT BUY A CAR FROM A DEALERSHIP THAT LIES TO A DISABLED VETERAN AND REFUSES TO MAKE AMENDS. When a salesperson (Cedrick Dinkins) repeatedly tells you that the $500 Florida Sales tax you MUST pa More

by rosenwasserleslie
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Cedrick Liar Dinkins
May 02, 2023 -

Grieco Mazda of Delray Beach responded

We apologize for any frustration or disappointment you experienced during your visit to our dealership. Your feedback is important to us. Please reach out to Xavier Villarreal, General Manager, at xavier@griecocars.com to discuss this further. Thank you for bringing this to our attention.

April 29, 2023

***AVOID AT ALL COSTS***----- A RECENT QUOTE FROM AN INTERVIEW CONDUCTED WITH MR. MIKE GRIECO, JR; Grieco said he doesn't understand dealers who spend hundreds of dollars to get customers into showrooms More

by rshu2100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Holly Sales Manager
May 02, 2023 -

Grieco Mazda of Delray Beach responded

We are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Xavier Villarreal, General Manager, at xavier@griecocars.com and they will be happy to speak with you.

May 02, 2023 -

rshu2100 responded

I find the "standard" reply you seem to be publishing to one prospective customer complaint after another so dishonest and insincere. In fact I DID send an email to the General manager Mr. Xavier Villarreal at the email address you providedxavier@greicocars.com. That email was sent almost two days ago now. Yet Mr. Villarreal did NOT even have the common courtesy to respond to my email and the very public posting of an experience I encountered. As one can read, its not just me, its one customer after another who experienced all types of problems at his dealership. Perhaps the staff at Grieco Mazda of Del Ray should print and post all over the dealership the interview and comments I referenced in a recent article made by the owner of the dealership MR. MIKE GRIECO, JR. News travels fast and the public will resent the type of actions and inactions the staff at the dealership engage in. ***PLEASE CONSIDER MY POST AND THE POST OF MANY OTHERS BEFORE CONSIDERING TO ENGAGE IN ANY BUSINESS WITH THIS DEALERSHIP***

April 21, 2023

Worst experience in 50 years do not waste your time there,/sales Manager refused to negotiate a deal, unfair to Senior Citizens, use another dealership in Palm Beach or Broward county, never been to a More

by Donaldkobylinsky21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager
Apr 25, 2023 -

Grieco Mazda of Delray Beach responded

Thank you for your feedback. We are sorry to hear about your experience and that our staff didn’t meet the level of service we strive for. If you would like to discuss your experience, please reach out to Xavier Villarreal, General Manager, at xavier@griecocars.com.

April 12, 2023

My faith in American business ethics was restored tonight, at least temporarily, when I was contacted by Charles Simmons, Service Manager of Grieco Mazda in Delray Beach. I had experienced a number o More

by Fed Up With Ripoffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Simmons - Service Manager
Apr 24, 2023 -

Grieco Mazda of Delray Beach responded

We are happy to hear that. Thanks for taking the time and letting us know.

March 28, 2023

Just another overpriced dealer attempting to price gouge. If you look you’ll see the State of Rhode Island is investigating two dealerships in that tiny state owned by Grieco for doing just that. Make sur More

by SubDon
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t know or care
Mar 30, 2023 -

Grieco Mazda of Delray Beach responded

We apologize for the negative experience you had at our dealership. We understand the importance of customer satisfaction and will take your feedback into consideration. Please reach out to Xavier Villarreal, General Manager, at xavier@griecocars.com to discuss this further. Thank you.

Apr 04, 2023 -

SubDon responded

I have no reason to contact Xavier. You're being investigated in RI for the EXACT same reason I've experienced here in FL. The only difference with me is you can't take advantage of an educated consumer. Now I'll never do business with any of your dealership's and tell everyone I know not to be fooled.

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