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Grieco Mazda of Delray Beach
Delray Beach, FL
446 Reviews
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Showing 446 reviews
November 01, 2010
I brought a brand NEW Mazda 3 or atleast i thought a brand new Mazda 3. Tony was friendly talked about whats in the car, etc. 3 hours later we're driving off in a Mazda 3, and right off the lot, there w brand new Mazda 3. Tony was friendly talked about whats in the car, etc. 3 hours later we're driving off in a Mazda 3, and right off the lot, there was an exclaimation mark light that was already on as we drove off back to home. I'm thinking that must be normal, but my parents said no, so we checked the manual and found out that it is a low air tired warning. So we called Tony right away and drove back and fixed it right away so i thought. About 3-4 days passed by, I noticed there were 5-6 dents in the interior rim of my passenger's door. So i called Tony right away and went in (after the weekend on a monday morning) to check it out. Well certainly i did not do this to my own new car, and i never noticed it because who looks at the side of their door instead of their seat? After waiting about a hour, the repair service assistant, Ryan, said it'll have to looked at by their regional rep., which they will call me when the rep will be in... a week passed by and guess what, my low air tire warning light came up again... I'm like wow really? I'm not a crazy maniac driver, never had an accident in my life. So i went back and explain my situation about the light and dents on my door to Debbie then Vince looked at the dents and said Oh thats apparently not my fault and they will fix it right away. Debbie helped me further more, and of course i took it in to the shop 2-3 days later, and they fixed it. They gave me a loaner car for free, which was nice. After 2 days, i get my mazda 3 back. Woohoo its fixed, (OHH the dents were from someone trying to break into the car, which debbie told me) Why wouldn't delray mazda told me that this car was tried to be stolen from!?!?! Is this legal that they sold me a car that had dents from being tried to stolen from?!?! There were dents also on the driver side, backseat of the door, but of course, it was not fixed and i did tell Debbie about it. Of course it was over looked upon the fix. But i didn't care either because the major dents were fixed! Hooray... then tonight 10/31 Halloween night, I found out my driver's side, backseat window button is not functioning. I mean it doesn't have that click noise when an automated window button is suppose to do. If you push the button down then it'll just get stuck on the button. Well Guess who I'm calling this morning (it's 12:17am) as i'm writing this. God, i wish i never brought a Mazda from Delray Mazda. This is probaly have to be one of the worst first time buying a new car feeling ever. More
by Bdub561
Employees Worked With
Tony, Debbie, Ryan, Vince
October 22, 2010
I purchased a 2008 Honda Civic LX at Delray Mazda on 10/19/2010. This was the BEST car buying experience I have ever had in my 28 years of driving and buying cars. I worked with Rick Alvino and he is a 10/19/2010. This was the BEST car buying experience I have ever had in my 28 years of driving and buying cars. I worked with Rick Alvino and he is a great guy. He knew everything about the different cars that he showed me and he was genuinely concerned about getting me into a car that I liked and could afford with the least amount of hassle. After looking over a few cars I chose the Honda due to its "like new" condition and only 16,000 miles. The sticker price was good and they did negotiate a fair price for the car and my trade in, in fact it was the fastest and easiest negotiation I have ever had at a dealer. Once that was taken care of I worked with Corey Willis who did the financing. He was professional, courteous and got me out the door in record time. Everyone I came into contact with at the dealer was nice and I felt very comfortable there. They washed the car and filled it up with gas, switched over the plates and had me on my way within an hour and a half. I can't say enough about Rick and Corey, they were the best and I felt so good about my purchase and experience. The next day I was telling my boss that I had bought a car there and he said that he had purchased two cars there in the past and had the same good experience. That made me feel even better about chosing Delray Mazda. If your looking for a new or used car check out Delray Mazda, you can view their inventory on-line and do your credit pre-approval before you get there (that is what I did) and I drove 45 minutes from Fort Lauderdale to buy a car and it was worth every minute. Thank you Rick, Corey and Robbie for a great experience, I love my new car! More
by wiltonguy45
Employees Worked With
Rick Alvino & Corey Willis
September 08, 2010
I brought my Miata in for a check engine light diagnosis and dealt with the service department. I had tried to get the problem fixed at a non-dealership garage (as its out of warranty) that normally does my and dealt with the service department. I had tried to get the problem fixed at a non-dealership garage (as its out of warranty) that normally does my oil changes. They fixed what they thought was the problem, but the light came on again in a few weeks. I took it to Delray expecting an expensive fix. They diagnosed the problem and gave me a price (replace an leak check pump). I looked up comparable prices on a forum and found out the price was a third less than the lowest price I found for the same repairand less than I had spent at my trustworthy garage for the first "fix". Thanks Delray, I had been avoiding a trip to dealership as I had a bad experience at another dealership that has since closed. The diagnosis was pretty quick (maybe 45min at the most), then after I OK'd the repair cost, it only took about an hour. More
by miata07
Employees Worked With
several in service
September 02, 2010
May 31 I leased an M6 for my grandson.The next day I returned the M6 and asked if I could return it and upgrade to a CX9. Sure, no problem. To this day I do not know what I was charged for the M6 retur returned the M6 and asked if I could return it and upgrade to a CX9. Sure, no problem. To this day I do not know what I was charged for the M6 return,I had paid a $1,000. that was not returned. Then my good deal for the owners used model CX9 cost $42K total.TV ads say "get the best deal in town, guranteed." This was obviously not a good deal. Papers signed, I'm given the CX9 and told read the book. Then a young sales person tries to show bluetooth and navigation uses to me. He was gone in minutes," check the book ".Days later the CX was brought in for Polyseal, a second key and delivery prep. Nothing happened and I paid for the oil change since it had 2500 miles on it. Back again, to program computer, two more visits, then told the doors will not lock automatically when put into drive. (I was mis-informed)Never did receive the free oil change certificates. Also, Nitro Fil ??? I get a flat tire near dealer, brought it in, paid the bill and sent in a claim to Nitro Fil. To this day it's in the mail. To my rescue, Mr. Vince Canjano. While hospitalized and recovering from back surgery he was able to service the CX9 properly. Everyone asked me to give good marks, I did. Now I'm thinking I stupid. Voice mails to Mr.Shaffer have not been returned. Am I a senior citizen who has been taken advantage off? When healthy I will get my answers. More
by dmacarthur
Employees Worked With
Chris & Joel
June 11, 2010
I bought a used vehicle from them, and even though it's I bought a used vehicle from them, and even though it's 2007, people say "you mean it's not new?" My questions about the sale have bee I bought a used vehicle from them, and even though it's 2007, people say "you mean it's not new?" My questions about the sale have been satisfied (in a day) by Mr. Frank McCarthy, and I am in the process of waiting for a $375 rewards card to arrive in two weeks. Special thanks to Mr. Jim Gilarmo at accounting for his friendly, helpful service. Thank you. More
by customerlost
Employees Worked With
Jim Gilarmo (Accounting) / Paul (Sales) / Jo (Sales Manager) / Frank McCarthy
June 06, 2010
Garrett and Jim actively listened to my needs and did not condenscend to me because I am a female. They were courteous and friendly and worked to get everything tied up with my new car purchase in the short condenscend to me because I am a female. They were courteous and friendly and worked to get everything tied up with my new car purchase in the shortest time possible. I left Royal Palm Mazda because I was treated so poorly, and lucky for me, Delray Mazda saved the day! More
by weingartma
Employees Worked With
Garrett and Jim
April 28, 2010
WE RETURNED TO THIS DEALERSHIP AFTER LEASING (3) VEHICLES FROM THIS LOCATION. THE NEWEST VEHICLE WE LEASED IS THE 2010 CX9 GRAND TOURING MODEL AND WE ARE EXTREMELY SATISFIED WITH THE PERFORMANCE OF AND AMENI FROM THIS LOCATION. THE NEWEST VEHICLE WE LEASED IS THE 2010 CX9 GRAND TOURING MODEL AND WE ARE EXTREMELY SATISFIED WITH THE PERFORMANCE OF AND AMENITIES IN THE VEHICLE. ADDITIONALLY, THE PROCESS OF DECIDING ON THE VEHICLE AND AGREEING ON THE TERMS, WAS HANDLED WITH EXTREME ATTENTION TO CUSTOMER SATISFACTION AND ACCEPTANCE. WE ARE PLEASED TO RECOMMEND BOTH JOHN AND JOEL AS HIGHLY QUALIFIED, THOROUGH, KNOWLEDGEABLE PROFESSIONALS, WHO PAY GREAT ATTENTION TO DETAIL. THANK YOU FOR A POSITIVE EXPERIENCE. More
by LOVEMYMAZDA
Employees Worked With
JOHN AND JOEL
April 27, 2010
I must say this is the first time I have ever writen to I must say this is the first time I have ever writen to anyone about a car buying experience, and I feel really great about doing so. First I cal I must say this is the first time I have ever writen to anyone about a car buying experience, and I feel really great about doing so. First I called Delray Mazda and spoke to Joanne who answered by call quickly and then answered all my questions and suggested that I speak with Shelby the General Sales Manager when I came in. He looked very busy but he stopped what he was doing to say hello and sat with me long enough to get to know me and what I expected. After a few moments he returned with a sales consultant named Paco, he too was very pleasant and proffessional. Having listened to me and I quess Shelby, we walked right to the CX-7 I wanted. Paco was quick to point out all the features I wanted and then...45 minutes later I was going home in my new Mazda. So, I have done something new...actually two things. I had a good experience at a car dealer and I wrote about it. Thanks to all the nice folks at Delray Mazda. More
by First Timer
Employees Worked With
Joanne,Shelby,Paco
April 18, 2010
Everyone at the dealership, especially Tyler (our salesman) and Joel (the sales manager) did all they could to ensure that we were getting all we needed in order to make a decision regarding choice o salesman) and Joel (the sales manager) did all they could to ensure that we were getting all we needed in order to make a decision regarding choice of vehicle. They were both very friendly and solicitous. We were offered (and took) very extensive road tests of two vehicles. When it actually came down to the purchase, there were a couple of previously undisclosed charges which then had to be negotiated, but overall I would say it was a favorable experience. More
by mazdaguy
Employees Worked With
Tyler Sterritt
March 09, 2010
I inquired online through several different mazda dealers for a 2010 Mazda Cx-7 and it was amazing the responses I recieved back and some never responded back at all. This was the biggest difference between for a 2010 Mazda Cx-7 and it was amazing the responses I recieved back and some never responded back at all. This was the biggest difference between the other dealers. Delray Mazda actually emailed me within 10 minutes answered all my questions and even went as far as finding the exact vehicle I wanted. They did not pressure me into having to do the deal right now or you wont get this price. It was a real pleasure to do business and there facility is beautiful and easy to get to. The internet sales person is still sending me emails and follows up to make sure I am still happy with my vehicle. I really enjoyed my experience and expect to continue to purchase vehicles at Delray Mazda!! More
by AMBROCIOUS
Employees Worked With
Jody Wesfeld and Shelby Bigelow
