Grieco Mazda of Delray Beach

Was not told that certified preowned car had only one key, was told they would locate the key but never did. Anytime you call them, they take your number but never call back. Once you sign the papers, yo key, was told they would locate the key but never did. Anytime you call them, they take your number but never call back. Once you sign the papers, you are on your own. Go to Royal Palm Mazda for a much better experience! More

The buying experience was ok but the service department is horrendous. We have brought our vehicle in twice now so that they could replace the parts that they said were in, only to find out that the parts is horrendous. We have brought our vehicle in twice now so that they could replace the parts that they said were in, only to find out that the parts are not in and they are using used parts as the replacement parts. We called Mazda corporate HQ and they said that they never heard of a dealership using used parts, but that is what they told us they are waiting for to replace our parts. Beware. More

When the contact salesman I first met gave me a price on a new Miata, I was fairly content- but in a spare moment, when I used the dealer's computer to check their advertisement, I saw a better price. I wa a new Miata, I was fairly content- but in a spare moment, when I used the dealer's computer to check their advertisement, I saw a better price. I was introduced to the manager, Mr. Greco, who said that the internet price was not applicable because if I went to the next page (which I had not been aware of) it said that previous owners of Mazda products would get that price. I felt that the construction of the internet ad was misleading. He then turned to one of his colleagues and told him that I "...was breaking his chops" over price. I found his behavior extremely unprofessional and insulting- but then he offered to sit down with me in a cubicle and review the pricing; he then came up with an acceptable price, only to then excuse himself- and when he returned, he said that he would not honor the price he had just quoted me. I told him that I had traveled sixty miles to buy the car, had the license plate for it with me and was ready to pay cash, but he would not agree. I felt that this young man was too young and inexperienced to deal with people successfully. My overall complaint is not about the other employees I met at Delray Mazda. I was sorry that I could not have completed the transaction with the salesman I first met there: a much older man who is a top salesman and with good reason. More

They changed the price at time of purchase. I went in to purchase a car that was advertised at one price, I test drove it at that price, agreed to buy it at that price, but when I went to buy the car, the p purchase a car that was advertised at one price, I test drove it at that price, agreed to buy it at that price, but when I went to buy the car, the price had changed. The used car sales manager claimed their original advertised price was a mis-print. Instead of working with me, he hurried and changed the ad on the internet to erase the original advertised price before I could use it to take to his manager. The sales person, Shelby, was polite, cooperative, and appolgized. But no one else did. More

Do not do business with these people. Liars and thieves. They agreed to a price then change it when it time to sign a contract. Go to Royal Palm Mazda to get a fair and honest deal. They agreed to a price then change it when it time to sign a contract. Go to Royal Palm Mazda to get a fair and honest deal. More

We bought the Mazda specifically because of Richard. We flew from our home in Dallas to pick up the car and drove it back home. Although Richard was told he could use one of the cars to pick us up at the flew from our home in Dallas to pick up the car and drove it back home. Although Richard was told he could use one of the cars to pick us up at the airport, he was fired because he had "used a company car!" The real complaint is that although we purchased the car on October 9, we have not yet received our title or Texas Iicense plates. Without these we cannot get an inspection, which is required by law in this state. Phone calls to the dealer are not returned. More

My son was starting his last semester in college and needed a new car. We compared a number of other cars and focused on a Mazda 3. Rich Umbino, a very competent salesman, helped us find the perfect car needed a new car. We compared a number of other cars and focused on a Mazda 3. Rich Umbino, a very competent salesman, helped us find the perfect car on the lot. The finance guys worked hard to get us a deal, made difficult because my son is student. Bumps in the road were handled very smoothly and he is now cruising around in his new "3". Thanks,guys. More

AWESOME! This dealership is by far the best I've dealt with. After looking to buy a brand new car for the first time I got the best deal along with great customer service. Everything went smoothly and I w with. After looking to buy a brand new car for the first time I got the best deal along with great customer service. Everything went smoothly and I was in my brand new car within a day! I couldn't be happier with my new Mazda 3. More

Went into this dealership and walked out with a brand new car, at a great deal! Tyler and Fernando made this process so easy. They were super friendly, no high pressure, and everyone seemed very knowledgabl car, at a great deal! Tyler and Fernando made this process so easy. They were super friendly, no high pressure, and everyone seemed very knowledgable. Would recommend them to everyone. Update...since purchasing my car on 5 days ago I've had to return to the dealership twice to take care of a couple of things. Again everyone is nothing less than friendly and helpful. I can't say enough good things about this dealership! More

I was mislead , and when going back after 3 rd day visiting this place was told that the pricing that was quoted on 2nd day was no longer in effect. On the 3rd day I left that dealership and bought visiting this place was told that the pricing that was quoted on 2nd day was no longer in effect. On the 3rd day I left that dealership and bought the car at Royal Palm Mazda, and finally had a pleasant experience. LEONORA DATTILO More