Grieco Mazda of Delray Beach

Ripped off & screwed Had an issue with my Mazda where it started to overheat (was an intermittentant stuck thermostat). No leakage of water at all & decided it would be be Had an issue with my Mazda where it started to overheat (was an intermittentant stuck thermostat). No leakage of water at all & decided it would be better not to drive it all the way there & had AAA tow it there since it was closer from where the overheating was then my regular dealer, so nothing further could be damaged. Tow driver confirmed there was no leakage & agreed that it must be the thermostat. Dropped off car & the next day they said it would be ready in about an hour as it needed a new thermostat & coolant container (they said it was cracked). When I didn't hear back from them within the hour I called them & they said they had a problem where they thought the freeze plugs had a leak & being it is an aluminium engine it is non-repairable & I would need a new engine. Then they told me that it is there policy that if I trade the car in right htere & buy a new car from them that they would not charge me for repairs. (Sounded like a scam to me). Went there to inspect the car & talked to the mechanic who said he wan't exactly sure that was the issue as he can't see the spot where it was leaking. He said he filled it with fluid & then it started leaking. I went with one of my friends that knows cars like the back of his hand & basically caught the mechanic in lies where he said the car was not leaking in the parking lot nor had leaked when he 1st drove the car in, but when he drove the car back in the bay again to work on it again it was leaking. We aksed was it possible that they ran the car outside for a while before bringing it in & he said anything is possible. So now I need a new engine because they ruined my car! I took my car to my regular mechanic & he confirmed that the engine is warped & water is in the oil & the engine is bad. Of course his price was way better than Grieco's to replace the it. I had to buy a new engine if I ws to be able to keep the car & drive it. Then to top off that, I later get a letter from a lien company that they are going to put a lien on my car on behalf of Greico & that my car is still at the dealer. What a scam that is! They gave me the car to take it for a 2nd opinion and now they want to put a lien on it. I had to involve my lawyer & they said if Greico doesn't have possesion then they won't put a lien on it. If you want an honest place of business to work on your car then this is definatly not the place! I own 3 Mazdas in our family & I will never buy another one again because of this incident. If you have a Mazda & need to take it to a reputable dealer then use Lou Backorodt in Coconut Creek. Greico is a total dishonest company. More

Wonderful Assistance from Bill Curtin I went to this dealership to purchase my first car and it was such a pleasure to speak with and get assistance from Bill Curtin. He truly made the ent I went to this dealership to purchase my first car and it was such a pleasure to speak with and get assistance from Bill Curtin. He truly made the entire car-buying experience worthwhile, providing myself and my family with all the information we needed and setting up my car so that it'd be safe. 100% would recommend asking for Bill; he is extremely kind and will not disappoint in any regard!! More

Great Experience!! My family and I purchased our second CX-5 from this dealership last night. We had the pleasure of working with Bill Curtin. He was knowledgeable, he My family and I purchased our second CX-5 from this dealership last night. We had the pleasure of working with Bill Curtin. He was knowledgeable, helpful and friendly. He made sure that we received the best deal!! Great experience!! More

Great experience! Great buying experience! Bill Curtin was a phenomenal salesman and made the whole process easy and enjoyable. I would highly recommend this dealership Great buying experience! Bill Curtin was a phenomenal salesman and made the whole process easy and enjoyable. I would highly recommend this dealership and Bill to anyone! More

The best sales man The salesman Moe, was amazing. Walking into the dealership, I wasn't expecting to purchase a vehicle the same day without checking a few different dea The salesman Moe, was amazing. Walking into the dealership, I wasn't expecting to purchase a vehicle the same day without checking a few different dealership. Maurode Desrosiers makes what would have been a stressful experience very easy and stress free.. From the moment he greeted me, I felt very welcome there. He was very patient and gave me a tour of the dealership and make sure that I got the perfect car. They didn't have the color that I wanted in stock, he makes a few phone call and make sure that I get the color I wanted the next day. He is friendly and very good at his job. You need more enthusiastic employees like him. More

Best customer service EVER! Best customer service I have ever had! Not pushy at all and got me exactly what I wanted. Best purchasing experience I have ever had! Best customer service I have ever had! Not pushy at all and got me exactly what I wanted. Best purchasing experience I have ever had! More

Great Customer Service Great buying experience. I've had my share of salesman pitches/sales and this by far was the best ever. Never felt robbed by the time I left. Very wel Great buying experience. I've had my share of salesman pitches/sales and this by far was the best ever. Never felt robbed by the time I left. Very welcoming environment. Salesman was very knowledgable, kind, non-pushy, and understanding. More

Moe is Fantastic Thank you Mo for the absolute best purchasing experience, I bought my certified Cx9 from him and he was never pushy and made looking for the car extre Thank you Mo for the absolute best purchasing experience, I bought my certified Cx9 from him and he was never pushy and made looking for the car extremely easy. I left the dealership feeling extremely Awesome about the whole process. More

Above and Beyond. It was a pleasure buying our first convertible from Grieco Mazda in Delray. Bill Curtin allowed us to take the time we needed to make the decision. It was a pleasure buying our first convertible from Grieco Mazda in Delray. Bill Curtin allowed us to take the time we needed to make the decision. The car was detailed and shining by the time our paperwork was completed. We love our new "fun car". Spent all day today enjoying the Florida sunshine driving up A1A. More

I was totally surprised Not only do I love my new Mazda but i loved my experience at Grieco. I was nervous about buying a new car and was under the impression all dealership Not only do I love my new Mazda but i loved my experience at Grieco. I was nervous about buying a new car and was under the impression all dealerships are the same and only care about making money off you but the salesman Jose Cruz made sure i found a great car i not only loved but also felt comfortable in and he worked really hard to get me the deal i was looking for. I recommend grieco and when you go ask for Jose. He made me feel important and comfortable and went above and beyond to make sure i was a satisfied customer! More