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Grieco Mazda of Delray Beach

Delray Beach, FL

4.5
413 Reviews

2001 S Federal Highway

Delray Beach, FL

33483

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Showing 413 reviews

November 16, 2024

Yuri was wonderful. Kept me in the loop during my repair process and was very courteous and caring. Will ask for him in future. Thank you. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuri
Nov 18, 2024 -

Grieco Mazda of Delray Beach responded

We are pleased to hear of your great experience with Yuri! Thanks for taking the time to share it with us.

November 02, 2024

I am writing to express my disappointment with a recent experience at your dealership. Unfortunately, I felt a noticeable lack of recognition and friendliness from the staff, which left me feeling underval More

by Jon Martin
Recommend Dealer
No
Employees Worked With
No one
Nov 05, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to Scott Popkin, General Manager, at spopkin@griecocars.com.

October 30, 2024

Everyone in the Service Department were professional, helpful, and courteous. Will continue to use Grieco Mazda Service Center for all my Mazda’s maintenance needs. More

by wafbobe61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Neal
Oct 31, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit!

October 05, 2024

I brought my Mazda in for the free six-month service. They seemingly performed it over the ninety minutes that I waited. They did not seem interested in answering my questions. More

by aeward48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not have the names.
Oct 08, 2024 -

Grieco Mazda of Delray Beach responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Scott Popkin, General Manager, at spopkin@griecocars.com.

October 04, 2024

Service is always excellent. Mike, the service advisor, is always responsive and helpful and has good judgment. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, the service advisor.
Oct 08, 2024 -

Grieco Mazda of Delray Beach responded

We are pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us.

October 03, 2024

Great customer service and detailed information regarding vehicle service and recommendations. Mike provided great service and always pleasant. More

by Tery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 03, 2024 -

Grieco Mazda of Delray Beach responded

We are pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us.

September 26, 2024

For the past 9 months I have been trying to resolve a problem ( an optional service contract was added to my new car sale that I did not want ) THANK YOU!!! to Scott Popkin ( General Manager ) for resolv More

by pauldelucca
Recommend Dealer
Yes
Employees Worked With
Mike Grieco /Scott Popkin
Sep 26, 2024 -

Grieco Mazda of Delray Beach responded

We are pleased to hear of your great experience with Scott and our team! Thanks for taking the time to share it with us.

September 12, 2024

Buying experience was good. Salesperson Jovani was very helpful and knowledgeable. However online information on vehicles for sale is misleading and incorrect. More

by Eydoc44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovani Lara
September 01, 2024

Service was on time and the service person was extremely helpful. Will return for my next oil change/ More

by Happy Mazda owner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Gallahue
Sep 03, 2024 -

Grieco Mazda of Delray Beach responded

Thank you for your feedback! We're pleased to hear that our service was prompt and helpful. We look forward to seeing you for your next oil change!

August 25, 2024

I wasn’t forced into things I didn’t need and I was out in less than 1 hour. More

by Realjamessmith13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 26, 2024 -

Grieco Mazda of Delray Beach responded

We're glad to hear that your visit was efficient and that you felt comfortable with the service provided. Thank you for sharing your experience, and we look forward to assisting you again!

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