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Grieco Mazda of Delray Beach

Delray Beach, FL

4.5
418 Reviews

2001 S Federal Highway

Delray Beach, FL

33483

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Showing 418 reviews

December 14, 2021

Just bought a car from this dealership Chanel was very helpful,nice and patient.got fair price for my car. U need to make good deal ask for Chanel. She doesn’t give urp. More

by Farabarz9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanel
Dec 15, 2021 -

Grieco Mazda of Delray Beach responded

Thanks for the great review. Please let us know if you need anything else in the future!

December 13, 2021

Ask for Moe, he is the only reason I did business with this dealership. An educated consumer will find value in his process and trust the way he has your best interest to get the deal you deserve. I empha More

by jlopez6503
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurode Moe Desrosiers
Dec 14, 2021 -

Grieco Mazda of Delray Beach responded

Thanks for the great review! We appreciate you.

November 26, 2021

Where do I even begin? Purchased a pre owned vehicle that I love btw...needed to be registered out of state. Allowed them to take care of that. What a mistake...overcharged for taxes and what not by almost More

by SPlaGrega
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cedrick
Nov 29, 2021 -

Grieco Mazda of Delray Beach responded

Hello, thank you for taking the time to reach out. We understand your concerns about charges and would be happy to help address any additional questions. If you need any further assistance please email Frank Perrone, General Manager, via email at fperrone@griecocars.com directly. We apologize for any inconvenience and thank you again for your feedback.

October 31, 2021

Dealership is PRICE GOUGING! Spoke to car manager "Seth." Came in to get numbers on a CX5. In less than one minute Seth informed me, "there would be no negotiation on a 2021 CX5 and I would have to pay above More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Seth
Nov 01, 2021 -

Grieco Mazda of Delray Beach responded

Thank you for letting us know about this. This is not the culture that we promote here and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Frank Perrone, General Manager, via email at fperrone@griecocars.com.

September 07, 2021

Moe was super helpful, knowledgeable, friendly and we highly recommend him - great experience. The dealership did not have the exact vehicle in store that we were looking for but Moe and the sales team w More

by Bernie W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurode (Moe) Desrosier
Sep 08, 2021 -

Grieco Mazda of Delray Beach responded

Hi Bernie! We are so glad to hear your experience was great. Please if you need anything do not hesitate to reach out!

May 25, 2021

My complaint is simple. We brought our CX5 in for a routine service before going on a long trip. They promised that they would take care of our needs such as an oil / filter change, tire rotation, chec More

by BDrakeEnt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
May 26, 2021 -

Grieco Mazda of Delray Beach responded

Hello, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Frank Perrone, General Manager, via email at fperrone@griecocars.com. to discuss this further.

April 20, 2021

I purcased a used van and experienced disappointment to find the service engine light after about 120 miles, which indicates it had been reset to hide service required. Apparently others have had the same More

by B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chanel,
Apr 21, 2021 -

Grieco Mazda of Delray Beach responded

Hello, we are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Frank Perrone, General Manager, via email at fperrone@griecocars.com .

February 18, 2021

DO NOT BUY A CAR FROM HERE. I bought a used white 2015 c300 4matic sedan, no negotiation needed, all cash. It was the easiest sale they’ve ever had. And they told me the car was serviced and good to go. I More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron, Debbie
Feb 19, 2021 -

Grieco Mazda of Delray Beach responded

We sincerely apologize for any inconvenience that may have transpired during your transaction. We understand that upon coming in regarding your check engine light, our service team was able to fix the light promptly. Our team worked with you on resolving any concerns you had moving forward, and we did extend the three-day return policy while also providing you with your money back. At Grieco, customer satisfaction is a top priority for us; we had hoped that by working with you on this resolution that we were able to demonstrate this. We wish you nothing but the best in your future car-buying experiences.

August 12, 2020

Well run dealership Anthony and Seth went out of their way to make my transaction and deal exactly what I was looking for.. Not to mention the beautiful selection of vehicles they have in stock.. I highly More

by PaulJohn
Recommend Dealer
Yes
Employees Worked With
Anthony Gioe, Seth
Aug 13, 2020 -

Grieco Mazda of Delray Beach responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

July 07, 2020

Swindling and scamming, like all usual dealerships. The car I was looking at was priced 10000.00, 25 dollars below KBB. I decided to call into the dealership to see if I can negotiate the price down. I More

by Lena Bellucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Holly Gibson
Jul 08, 2020 -

Grieco Mazda of Delray Beach responded

Lena, we are concerned to hear about your recent experience. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Ron Belazeros, General Manager, via email at rbelazeros@griecocars.com.

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