Grieco Mazda of Delray Beach
Delray Beach, FL
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Great service overall ! Eric was very professional and personable. He answered all of my questions. Other staff on site presented as friendly as well. Eric was very professional and personable. He answered all of my questions. Other staff on site presented as friendly as well. More
Excellent! Got appointment straight away. Service writer handled intake very efficiently. Prompt and lucid communication. Easy exit. Got appointment straight away. Service writer handled intake very efficiently. Prompt and lucid communication. Easy exit. More
Yuri was wonderful. Kept me in the loop during my repair process and was very courteous and caring. Will ask for him in future. Thank you. Kept me in the loop during my repair process and was very courteous and caring. Will ask for him in future. Thank you. More
I am writing to express my disappointment with a recent experience at your dealership. Unfortunately, I felt a noticeable lack of recognition and friendliness from the staff, which left me feeling underval experience at your dealership. Unfortunately, I felt a noticeable lack of recognition and friendliness from the staff, which left me feeling undervalued as a customer. From the moment I walked in, there was an absence of warm greetings or a welcoming attitude. I expected the staff to be approachable and ready to assist. Instead, I felt overlooked, and the team didn’t convey the customer-focused experience I was hoping for. As a potential Mazda customer, I believe in the importance of a welcoming and attentive atmosphere, where all customers feel acknowledged and respected. I hope this feedback helps highlight the significance of a friendly, engaging environment and improves future customer interactions. Thank you for taking the time to consider my feedback. I look forward to a better experience in the future. Best regards, Linda More
Everyone in the Service Department were professional, helpful, and courteous. Will continue to use Grieco Mazda Service Center for all my Mazda’s maintenance needs. helpful, and courteous. Will continue to use Grieco Mazda Service Center for all my Mazda’s maintenance needs. More
I brought my Mazda in for the free six-month service. They seemingly performed it over the ninety minutes that I waited. They did not seem interested in answering my questions. They seemingly performed it over the ninety minutes that I waited. They did not seem interested in answering my questions. More