Grieco Hyundai of Johnston - Service Center

I wouldn't recommend this dealership. The service department has a 6 week wait. I have been dealing with the same issue on a brand new vehicle for over a year. The amplifier has blown mo The service department has a 6 week wait. I have been dealing with the same issue on a brand new vehicle for over a year. The amplifier has blown more than once. When I called to schedule an appointment, I was told it would be February before I can bring the car to be diagnosed (even though it is the same issue over and over) and then I will have to wait weeks again for a part. Absolutely awful service. Left message for service manager and no response which is their MO. I have had no sound of any kind in my car for over 6 months on and off since purchasing in August 2022. More

I had to go for a new key, Dave Duarte was right on top of everything! of everything! More

BEWARE! The tech "forgot" to do the oil change but they had no problem charging me for it. These people are criminals and you should find another place t The tech "forgot" to do the oil change but they had no problem charging me for it. These people are criminals and you should find another place to take your car. More

This has been the worst experience of my 60 years of buying cars. My grandson bought a used car, had trouble since day one. He brought it back to the dealership, Grieco Hyundai of Johnston RI, at a mi buying cars. My grandson bought a used car, had trouble since day one. He brought it back to the dealership, Grieco Hyundai of Johnston RI, at a minimum of six times explaining the trouble, telling them it was the transmission, they kept putting band aids on it, now the transmission has totally died, I had the car towed to their service department, it's been there several weeks and nothing has been done. I told them I am invoking the Lemon Law and demanded a new transmission or a total refund. I now have my lawyer involved, I have made countless calls, only getting voice mail, demanding a return call and nothing. I am fed up with Grieco, their sales and their service. They are the worst dealership I have ever dealt with! More

GREAT EXPERIENCE AS ALWAYS. THANKS AGAIN TO TALIA FOR ALWAYS GIVING A WORLD CLASS EXPERIENCE. THANKS AGAIN TO TALIA FOR ALWAYS GIVING A WORLD CLASS EXPERIENCE. More

The Manager at Geico hyundai service is excellent. the only one that shows she cares.calls back,makes appointment, follows threw with her promise.she is an asset to the company.txs Joan and Joann. the only one that shows she cares.calls back,makes appointment, follows threw with her promise.she is an asset to the company.txs Joan and Joann. More

I would like to commend Talia Dicicco and Emma DeBolt for their diligent efforts to assist in my girlfriend’s vehicle woes. They were patient and attentive with her decade old Hyundai Sonata which required a their diligent efforts to assist in my girlfriend’s vehicle woes. They were patient and attentive with her decade old Hyundai Sonata which required a new engine that was covered under warranty. Even though it was a timely and grueling process at times, they helped to facilitate when they could and went above and beyond to ensure the vehicle was in perfect running condition when returned. I look forward to doing future business with them. Their customer service has made me reconsider my original opinion of dealerships. Thank you both!!! -Adam Parkinson More

I bought my 2017 Hyundai Santa Fe at the Johnston RI Hartford ave, so far I was garentee a loaner if my car stays for any length of time that was a lie already blown almost 2,000 in rentals back in the Hartford ave, so far I was garentee a loaner if my car stays for any length of time that was a lie already blown almost 2,000 in rentals back in the end of august it cost $400 to fix just for the same problem to break down they had my car almost two months now and refuse to put me. In a loaner so now I am almost $2,000 in the whole for rentals I shouldn’t be on the hook my $100 deductible because the technician should have fix it the right time the first they didn’t want listen when I told the problem but they said it was something else now the rebuilding the motor pretty much if you ask me I should reimburse for the rentals and should not have to pay the deductible will recommend the dealer and service department xxxx no, xxxx car only had it a year. I was told my car would be done last Wednesday and the tech as of Friday not start working on it till today soppingly as of tomorrow I’ll be without a car thanks to family I was able to one of there cars until tomorrow then no car so no I will not buy or use there service department after this all this and still owe over 17,000 dollars that’s a shame More

I brought my 2012 Santa Fe in this summer for an inspection, and knew it would be kind of expensive because the check engine light was on, but otherwise the car drove fine. The estimate to repair th inspection, and knew it would be kind of expensive because the check engine light was on, but otherwise the car drove fine. The estimate to repair that issue was $1000, but they also said that the tie rods, front axles and rear pads and rotors needed to be replaced to pass inspection. After the shock wore off, I reluctantly told them go ahead with the repairs, using aftermarket parts if they could. They called me back a couple of days later, and said that the rear axle had broken while getting it off the lift, and that would need to be repaired also, waiving the labor cost (after much complaining on my part). I picked up my car later in the week, and paid half of its value in repairs. The next day I took it for a drive, and a loud screeching noise started to occur whenever I braked, and the alignment was off. I brought it back in, and they realigned it for free, and said the front pads and rotors needed to be replaced to fix the screeching. I said no thanks, and brought it home to do that repair myself since I have the tools and knowledge to do that myself. Well, after I swapped the pads and rotors, the noise was still there. I also noticed a new problem of the vibrations when the car goes above 55, even after rotating the tires. I returned the new parts to the auto store, and have been dealing with the screeching for over a month, . I plan on taking the vehicle into another service provider because this place seems to just want money from me, while making my vehicle worse. Every time I drive the vehicle now, I hear the screeching, feel the shaking in the steering wheel, and get angry because of a simple inspection that ruined this vehicle for me. DO NOT BRING YOUR VEHICLE HERE FOR REPAIRS. More