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Grieco Hyundai of Johnston
Johnston, RI
451 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 451 reviews
August 05, 2010
I called these people as I live 1 hour away from their dealership. They (Tara Cram) gave me an amazing price... I called two more times to verify the quote because it was really awesome! They confirmed th dealership. They (Tara Cram) gave me an amazing price... I called two more times to verify the quote because it was really awesome! They confirmed the price to me (Carissa Shangraw). I reach there...and I am with Mike Doyle and Anthony Castergini ... boy o boy... they denied the price rightaway! Saying it was never quoted! I came out and called again to talk to the same person I talked last time...she (Carissa Shangraw) again verified the price that I was quoted earlier... and she looked surprised that Mike Doyle did not entertain the quote. I was so upset I wanted to talk to a higher ranked manager, and Mike says "ok I am the manager, complain to me". It took me several more calls to the same lady (Carissa Shangaw) who finally said she could not do anything if Mike was not giving me the price she quoted me... and sent me to meet Mark (dont know his last name) in their Honda dealership saying he was the main manager. It took him ages to come talk to me... as he was being briefed by Anthony Castergini... finally I was told I am at the wrong place to complain as he could not do anything... and that I should talk to George Smith, the GM. Of course George wasn't there... I called again and this time my call was transferred to Stan Niemiec, Internet sales manager... and he said he could not do anything as it was Mike Doyle's prerogative to quote me anything he wanted... They were all (other than the ladies on phone, who did feel apologetic) were very rude to me... More
by rrathi
Employees Worked With
Mike Doyle (Sales Manager); Anthony Castergini, Amanda Kopka, Carissa Shangraw, Stan Niemiec, Tara Cram
