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Grieco Hyundai of Johnston
Johnston, RI
454 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 454 reviews
March 10, 2024
This dealership has Failed to deliver good title and registration on a 2020 Hyundai Elantra purchased on November 14, 2023, and to date I still do not have title or registration (4 months later). I hav registration on a 2020 Hyundai Elantra purchased on November 14, 2023, and to date I still do not have title or registration (4 months later). I have not been able to drive my new car for the last 3 months and the dealership has not been responsive to numerous phone calls nor have they been proactive to keep me up to date on the status of why/when/what is preventing the issuance of a title and registration. This was my first time buying my own car. I decided to limit my search of used cars to those offered by a reputable dealership knowing I would pay more for my car, but assuming it would be a better experience, the car would be better quality, more reliable and there would be a better customer service experience than buying a car from a current owner. I feel I did everything that was asked of me, which cannot be said for the dealership. $18k and 4 months later, I am still unable to drive the car I purchased and insured. The dealership has provided a loaner vehicle but only after we reached out for them when we were approaching the end of my 30-day temp registration. Grieco has never proactively reached out with updates, has failed to respond to voice mails, and hasn’t provided an accurate timetable on when things will be resolved. The last communication I received was that “it should be any day now”. That was 3 weeks ago, and we still do not have a title or CT registration. So, 4 months after my purchase I have a vehicle that I cannot drive and have had no details provided by the dealership on what the issue is, what they need to do to fix it and when it will be resolved. More
by cliffords5
Employees Worked With
March 04, 2024
Excellent customer service. Orlando Gomes was excellent, very personable and helpful. Best deal I've gotten while shopping for a car! Orlando Gomes was excellent, very personable and helpful. Best deal I've gotten while shopping for a car! More
by Rich3365
Employees Worked With
February 15, 2024
He sold a car that was clearly in an accident and didn't disclose. Has major safety problems. Dealer is trying to put aside. disclose. Has major safety problems. Dealer is trying to put aside. More
by jacobson_daniel
Employees Worked With
February 10, 2024
If you're looking for a vehicle right now. Please visit Grieco Hyundai in Johnston RI. They have a wide selection of vehicle brands including a wide range of other dealer-brand cars fixed at Please visit Grieco Hyundai in Johnston RI. They have a wide selection of vehicle brands including a wide range of other dealer-brand cars fixed at the right price. And Dave Duarte, the salesperson was exceptionally great at helping and coaching me to get into the right vehicle. I am very happy with my purchase and recommend Dave to anyone who is in the market for a new or used vehicle. More
by mieanel
Employees Worked With
February 03, 2024
This is the 2nd car we bought from Dave. What a great experience. I can't wait for my kids to buy there car from him. What a great experience. I can't wait for my kids to buy there car from him. More
by bmf721
January 23, 2024
I had an amazing experience working with David Duarte. I have done business twice with him and he worked to get me the best deal on buying out my lease. Thank you so much! I have done business twice with him and he worked to get me the best deal on buying out my lease. Thank you so much! More
by marisarufo18
Employees Worked With
January 18, 2024
Dave was absolutely amazing through out the entire process. He wasn’t pushy, he didn’t talk down to me, he was incredibly kind and genuinely wanted to help me get into the right car. The whole team wa process. He wasn’t pushy, he didn’t talk down to me, he was incredibly kind and genuinely wanted to help me get into the right car. The whole team was awesome but Dave when above and beyond and I will only do business with this company for now on. More
by sreynolds1989
December 22, 2023
I wouldn't recommend this dealership. The service department has a 6 week wait. I have been dealing with the same issue on a brand new vehicle for over a year. The amplifier has blown mo The service department has a 6 week wait. I have been dealing with the same issue on a brand new vehicle for over a year. The amplifier has blown more than once. When I called to schedule an appointment, I was told it would be February before I can bring the car to be diagnosed (even though it is the same issue over and over) and then I will have to wait weeks again for a part. Absolutely awful service. Left message for service manager and no response which is their MO. I have had no sound of any kind in my car for over 6 months on and off since purchasing in August 2022. More
by Lynniedin
Employees Worked With
Paul service manager- did not speak with him- no return call
December 20, 2023
From the second I walked into the dealership Alex was extremely helpful, knowledgeable and genuine. His interactions with me were as if he was talking to a friend or family member. I never felt pressured extremely helpful, knowledgeable and genuine. His interactions with me were as if he was talking to a friend or family member. I never felt pressured to make a purchase or move forward with a vehicle. He was so helpful in finding me the car that fit my family's needs and I couldn't be happier with my 2024 Palisade. I highly recommend Alex and Greico! More
by jnorigian
Employees Worked With
December 01, 2023
Very professional, very knowledgeable and not pushy. Spent plenty of time being clear on what was a good option for what wanted. Could not have asked for a better experience buying my first Hyundai Spent plenty of time being clear on what was a good option for what wanted. Could not have asked for a better experience buying my first Hyundai More
by Crackgw
Employees Worked With
