Grieco Hyundai of Johnston

Professional, efficient, forthright I emailed Grieco in Johnston RI, asking a few questions about a car advertised on their website. I got the answer to my questions within 24 hours, an I emailed Grieco in Johnston RI, asking a few questions about a car advertised on their website. I got the answer to my questions within 24 hours, and made an appointment to check out the car, a Nissan Altima 3.5 SR sedan, two days later. I arrived at the scheduled time, met Stan (sales manager), and Justin (salesman). Justin asked for more details of what I was looking for, took me to the car I had chosen, and gave me an overview of the car. We then went for a good long test drive, demonstrating the car on two lane blacktop as well as Interstate highway. We returned to the dealership, and Justin answered my further questions. We then discussed price and trade in, some other options, and after about fifteen minutes we had agreed a final price. I never felt pressured to choose something I didn't want. Within two hours of arriving, I was now the owner of the car I had first seen on their website. I highly recommend Grieco Kia in Johnston, Rhode Island, and especially Justin Boccanfuso. And they do a careful and detailed job of cleaning and prepping the car for me to drive home! Thank you. Tom Morehouse Eastford CT More

Again trouble with kia Lou told me he was paying off my lease payments I received a bill from kia saying I owe 1500 dollars to kia for storage fees and other fees .They char Lou told me he was paying off my lease payments I received a bill from kia saying I owe 1500 dollars to kia for storage fees and other fees .They charged me 18400 dollars for a 2013 kia soul. And they still want another 1500 from me. Give me a break leave me alone lm a hard working human being.stop ripping me off. I was nothing but a loyal customer who is getting stabbed in the back. Please dont go to grieco kia not loyal to their customers. Ps bought the car in july went for oil change 09/30/2016 the filter was so black its hard to believe the car was certified and the filter was so dirty. Had my oil change at bald hill kia very nice people they even gave me a discount on floor mats for my kia I did not have any mats in my kia soul thats sad grieco could not even give me mats for my car or a discount. More

High Pressure, Bait and switch I went to this dealer after seeing an advertised price on a car I wanted (I called first to check availability). When they showed me the car, not o I went to this dealer after seeing an advertised price on a car I wanted (I called first to check availability). When they showed me the car, not only did it not have everything that was in the advertisement, but the price also jumped $2000. They tried to convince me that it was standard practice to advertise the price below the actual price, and when I said I wasn't going pay more than advertised, they tried to get me to take a test drive and said they would make me a "nice deal". It felt very sleazy, I left without setting foot in a car. More

Pleasureable. No "High Pressure" sales tactics. Very friendd Nice buying experience. No high-pressure sales tactics. They were able to meet the price I wanted. Very satisfied with how well the experience went. Nice buying experience. No high-pressure sales tactics. They were able to meet the price I wanted. Very satisfied with how well the experience went. More

They went hunting for what I wanted and they got the model . No high pressure the salesman was great. Have a question you get an answer. Received the car and the deal was easy and comfortable. Yes I would come b No high pressure the salesman was great. Have a question you get an answer. Received the car and the deal was easy and comfortable. Yes I would come back again. More

Worst experience- do not go Called in on Tuesday afternoon and had spoken with melissa looking at a toyota Prius as well as hyundai elantra . I told her that these were the two v Called in on Tuesday afternoon and had spoken with melissa looking at a toyota Prius as well as hyundai elantra . I told her that these were the two vehicles I was looking for and wanted to make sure they hadn't sold. She confirmed and made an appointment for me for the same day. I was very eager to purchase one of the two vehilces. Not having a babysitter I had to bring my two boys with us so when I sat down I was very honest with the salesman as well as the manager Stan about what I was looking for and wanting to run my credit right away. They did so and said okay everythings great just to then tell me that they dont have the vehicles I had asked about now on two different occasions but ran my credit and wasted 30 mins of my time. When I asked about why I was told that the salesman said that the job of melissa as an online sales consultant is " to just get people in the door" so basically lie. He then offered me lower end vehicles with more miles and older for the same price and told me that the sister dealership that had those vehicles was 45 mins away. I asked if I went there drove vehicles and decided what I wanted could you then get it. They said no- not at that point there was nothing they could do they ran my credit for nothing since I wasn't interested in a Kia or a Honda or what they had on the lot which they knew from the start as having two small children in tow I was very honest from the start. I asked the name of the dealership and find out nope its 15 mins away so lied to again. I can not believe they ran my credit and wasted my family's time, gas and energy. I wasn't offered anything to be compensated for the gas used to get to this fraud of a place not to mention I left work early to get the vehicle. This was the absolute worst experience I have ever had Stan the manager seemed to care less that Melissa had lied to me and the salesman made it seem as if its common practice. Im also filing a formal complaint with the better business. This is not a way to treat people and just completely unacceptable. Do not go here and do not believe what they say. More

Seamless - No pressure. Our salesman, Richard Bernard was great. He was courteous, pleasant, and had a good understanding of what we wanted. We came away with a fabulous ca Our salesman, Richard Bernard was great. He was courteous, pleasant, and had a good understanding of what we wanted. We came away with a fabulous car. More

"Car Buying Made Easy" by Justin, Lou, and Stan. Justin, the salesman, greeted my wife and I with a forthright and disarming smile. There was the obligatory test drive where the particulars fea Justin, the salesman, greeted my wife and I with a forthright and disarming smile. There was the obligatory test drive where the particulars features of the Optima were brought to our attention. Then the return to the dealership where numbers were bandied about. Lou, the general sales manager, appeared. He was equally affable, listened attentively, and proceeded to whittle down the price of the car we were interested in. Stan, a general sales manager, efficiently took care of all the paper work. Now, both my wife and I are the happy owners of Kia Optimas. As the simile tells us, Justin,Lou, and Stan are as good as gold and as true as steel Nancy and Donald Ring.. More

sales experience great overall experience. Rui did a great job of explaining what the vehicle was all about. DId a good job of answering any questions we had. great overall experience. Rui did a great job of explaining what the vehicle was all about. DId a good job of answering any questions we had. More

Thank You Michael Doyle & The Metro Kia Staff! As always, my experience at Metro Kia was outstanding; hence why this is the fourth Kia Sorrento I have purchased from this dealership! Michael Doyle As always, my experience at Metro Kia was outstanding; hence why this is the fourth Kia Sorrento I have purchased from this dealership! Michael Doyle and his staff treat me with the utmost respect. The entire team at Metro Kia always goes above and beyond to ensure that I leave a satisfied customer. I would highly recommend Metro Kia when purchasing a new vehicle! More