Grieco Hyundai of Johnston

I recently turned in my leased Hyundai to Grieco Johnston, which I had originally leased from a different Hyundai dealership in Rhode Island that has since closed-- I opted to go to Greico to trade Johnston, which I had originally leased from a different Hyundai dealership in Rhode Island that has since closed-- I opted to go to Greico to trade in for a newer model because it was local. I worked with Roy and drove away from the dealership under the guise that the last month of my lease would be covered, as I had returned my previous car a month early. It is industry standard, as was confirmed by the Finance Manager at Grieco, that I would be sent a check for my last month’s lease on the previous car. I started receiving phone calls that the payment was late, and, as a previous reviewer stated, I was suddenly not able to get in contact with Roy. He made the sale and disappeared… which is the car salesman cliche, but not something I had ever experienced firsthand as a long-time leaser. Multiple phone calls and emails later, and I have received zero follow up, despite being promised I would. DO NOT BUY OR LEASE FROM THIS DEALERSHIP. They do not care about keeping their word, or keeping your business, once you walk out the door. There are PLENTY of Hyundai dealerships in the area. Don’t give your money to crooks that want to split hairs over a SINGLE car payment that they said they would cover. I’ve told all of my family, friends and colleagues the same. More

Excellent customer service. We were able to find exactly what we were looking for. Our salesman was awesome and did what it took to finalize the deal! exactly what we were looking for. Our salesman was awesome and did what it took to finalize the deal! More

Great Service I appreciate the timely manner my car was taken in for service. Even though my cost was more than I expected, there were things I needed done and I w I appreciate the timely manner my car was taken in for service. Even though my cost was more than I expected, there were things I needed done and I was not aware. I left feeling very confident of my car until the next service. While waiting Mario in Sales was very kind to give me helpful information regarding my leased car. Even though I was not ready, he took the time to bring up a new car to view for when I am ready. More

I genuinely searched across the state for several months until I finally decided to go to the neighboring state of RI, and I am beyond happy that I did. I test drove, researched various vehicles in my price until I finally decided to go to the neighboring state of RI, and I am beyond happy that I did. I test drove, researched various vehicles in my price range, spoke to numerous salesmen- finally, this is the place to go. I am so happy with my new car purchase (even though I was in the market for a used one), this dealership continuously offered the best comparable prices; however, the salesman, Gil, was absolutely amazing and went above and beyond to get me my dream car within the best price range around. I dealt with many other sales tactics, got a car sold from under me, etc.- I wish this was my initial location. Gil was professional, honest, trustworthy, and genuine. Very glad I made the trip to come here! More

Since my spouse has passed away he handled all of these matters now I know that I can go and have services taking care of matters now I know that I can go and have services taking care of More

Terrific! Chris You is VERY professional and efficient. no wasted time. flawless service, glad to interact with him anytime. Looking forward to my next se Chris You is VERY professional and efficient. no wasted time. flawless service, glad to interact with him anytime. Looking forward to my next service visit. More

Overall Great Car Buying Experience I was very pleased with my car buying experience. Chris Knight was my Sales Consultant and he was very attentive, listened and heard what I wanted in I was very pleased with my car buying experience. Chris Knight was my Sales Consultant and he was very attentive, listened and heard what I wanted in a vehicle. I was showed and drove several vehicles options. This was important to me as it had been 10 years since I bought my last car and needed a replacement that would match that durability. He and Kyle were even able to overcome my biggest concern, the lower then average gas mileage the Tuscan provided versus competitors' SUVs . I drive many miles each year and gas mileage was major road block. Chris did not pressure me but continue to show me the positive aspect of the Tuscon. It's just been a week since the purchase and several hundred miles on the road and I have no doubts that I purchased the right vehicle for me at the right dealership. Given the attention they provided I am confident my experiences with the Service Center will also be positive. More

The customer service employees are friendly and very knowledgeable, the work was done in a very timely manner. The price was actually lower than quoted knowledgeable, the work was done in a very timely manner. The price was actually lower than quoted More

Routine Service Visit The associates were friendly and knowledgeable and the service was performed in good time. When my vehicle was ready, I was pleasantly surprised to se The associates were friendly and knowledgeable and the service was performed in good time. When my vehicle was ready, I was pleasantly surprised to see that it had also been washed. More