Grieco Hyundai of Johnston

I worked with Gilbert Mederios and he was absolutely amazing! He layed out everything in laymen’s terms, answered all my questions even when I was definitely repeating the same concerns over and over. H amazing! He layed out everything in laymen’s terms, answered all my questions even when I was definitely repeating the same concerns over and over. He listened to what I wanted and my concerns, he didn’t try and push cars or options I didn’t want on me! I would definitely recommend going to him again! The appointment did take a decent amount of time but that was more because I had a lot of questions and he spent time making sure I was comfortable with the decisions I was making. It was a wonderful experience. More

I brought my 2012 Santa Fe in this summer for an inspection, and knew it would be kind of expensive because the check engine light was on, but otherwise the car drove fine. The estimate to repair th inspection, and knew it would be kind of expensive because the check engine light was on, but otherwise the car drove fine. The estimate to repair that issue was $1000, but they also said that the tie rods, front axles and rear pads and rotors needed to be replaced to pass inspection. After the shock wore off, I reluctantly told them go ahead with the repairs, using aftermarket parts if they could. They called me back a couple of days later, and said that the rear axle had broken while getting it off the lift, and that would need to be repaired also, waiving the labor cost (after much complaining on my part). I picked up my car later in the week, and paid half of its value in repairs. The next day I took it for a drive, and a loud screeching noise started to occur whenever I braked, and the alignment was off. I brought it back in, and they realigned it for free, and said the front pads and rotors needed to be replaced to fix the screeching. I said no thanks, and brought it home to do that repair myself since I have the tools and knowledge to do that myself. Well, after I swapped the pads and rotors, the noise was still there. I also noticed a new problem of the vibrations when the car goes above 55, even after rotating the tires. I returned the new parts to the auto store, and have been dealing with the screeching for over a month, . I plan on taking the vehicle into another service provider because this place seems to just want money from me, while making my vehicle worse. Every time I drive the vehicle now, I hear the screeching, feel the shaking in the steering wheel, and get angry because of a simple inspection that ruined this vehicle for me. DO NOT BRING YOUR VEHICLE HERE FOR REPAIRS. More

Pretty subpar experience with Orlando Gomes, he’s your prototypical used car salesman and the management of this dealership isn’t much better. Went to look at 2014 Jeep and made a verbal agreement that prototypical used car salesman and the management of this dealership isn’t much better. Went to look at 2014 Jeep and made a verbal agreement that I would be buying this particular Jeep. The next day at 9:30 am called to put a hold payment on it as I couldn’t make it to finalize the purchase until a few days later. At 2:00 pm I messaged Orlando to see if I could move up our appointment to an earlier time and was informed that the Jeep actually was sold by the manager even after I placed a hold on it. Hard to know if Orlando would have let me know of this before coming in for our scheduled time, instead of giving a decent explanation he tried to sell me a Jeep for nearly $6,000 more. The whole experience was as shiesty as any car purchasing experience I could have imagined. The dealers are sleezy and management isn’t much better but what can you expect from a dealership in Johnston. Lesson learned More

What an amazing experience with Orlando Gomes Sales Consultant and Justin Boccarrfusco Sales Manager The car buying process is always such a dreaded experience, well not with this team. They made y Consultant and Justin Boccarrfusco Sales Manager The car buying process is always such a dreaded experience, well not with this team. They made you feel at ease no pressure and more than willing to find the right car for you and your budget! I am so excited driving my new 2020 Sante Fe If your looking to buy or lease go to Grieco you will not be disappointed I thank all of you including the finance process it was seem less More

Purchased a 2015 Veloster from Chris Knight in July. One of the best car buying experiences I’ve had. Chris was knowledgeable, personable, detailed, and scored extra points for our test drive car wash adven of the best car buying experiences I’ve had. Chris was knowledgeable, personable, detailed, and scored extra points for our test drive car wash adventure! Working with Chris, Brandon/Justin (Sales Managers) and Anthony (Finance) provided the same quality service from start to finish. Highly recommended dealership, I will be back. More

I recently turned in my leased Hyundai to Grieco Johnston, which I had originally leased from a different Hyundai dealership in Rhode Island that has since closed-- I opted to go to Greico to trade Johnston, which I had originally leased from a different Hyundai dealership in Rhode Island that has since closed-- I opted to go to Greico to trade in for a newer model because it was local. I worked with Roy and drove away from the dealership under the guise that the last month of my lease would be covered, as I had returned my previous car a month early. It is industry standard, as was confirmed by the Finance Manager at Grieco, that I would be sent a check for my last month’s lease on the previous car. I started receiving phone calls that the payment was late, and, as a previous reviewer stated, I was suddenly not able to get in contact with Roy. He made the sale and disappeared… which is the car salesman cliche, but not something I had ever experienced firsthand as a long-time leaser. Multiple phone calls and emails later, and I have received zero follow up, despite being promised I would. DO NOT BUY OR LEASE FROM THIS DEALERSHIP. They do not care about keeping their word, or keeping your business, once you walk out the door. There are PLENTY of Hyundai dealerships in the area. Don’t give your money to crooks that want to split hairs over a SINGLE car payment that they said they would cover. I’ve told all of my family, friends and colleagues the same. More

Excellent customer service. We were able to find exactly what we were looking for. Our salesman was awesome and did what it took to finalize the deal! exactly what we were looking for. Our salesman was awesome and did what it took to finalize the deal! More

Great Service I appreciate the timely manner my car was taken in for service. Even though my cost was more than I expected, there were things I needed done and I w I appreciate the timely manner my car was taken in for service. Even though my cost was more than I expected, there were things I needed done and I was not aware. I left feeling very confident of my car until the next service. While waiting Mario in Sales was very kind to give me helpful information regarding my leased car. Even though I was not ready, he took the time to bring up a new car to view for when I am ready. More