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Grieco Hyundai of Johnston

Johnston, RI

4.5
450 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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1890 Hartford Avenue

Johnston, RI

02919

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Showing 450 reviews

July 29, 2021

Good cars, good prices, determined and phenomenal staff! I went do many places any had 2 young kids with me. Greico staff was so wonderful, they didn't even seem bothered by my kids! i did not even want t More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Mike
Jul 29, 2021 -

Grieco Hyundai of Johnston responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

July 27, 2021

This place deserves zero stars. This was my first time buying a car, the salesman were shady and always seemed like they were in a rush to do anything but help me out. It took them almost two months to fi More

by jvajarsy.ya
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Knight
Jul 28, 2021 -

Grieco Hyundai of Johnston responded

Hello, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to Robert McAuliffe, General Manager, via email at rmcauliffe@griecocars.com.

May 29, 2021

Grieco Hyundai has a phenomenal team! With Rob L. and David D. as a dynamic duo anything is possible! The moment I entered the dealership I was welcomed in with kind words. I came in with specific reques More

by 77
Recommend Dealer
Yes
Employees Worked With
Rob L., David D.
Jun 01, 2021 -

Grieco Hyundai of Johnston responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

May 06, 2021

I was pleasantly surprised by the kindness and professionalism of the team. Orlando and Dave worked with me to make sure I got a deal that worked best for me. I was honestly just browsing for cars More

by mack.reilly11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Gomes
May 07, 2021 -

Grieco Hyundai of Johnston responded

Hey there! We are pleased to hear of your great experience with Orlando and Dave! Thanks for taking the time to share it with us.

May 04, 2021

They tricked me into buying a warranty after I said I did not want one. They didn't register my car and forced me to pay for a rental. Lies and shady business. I would not buy a car from them. More

by Aawatkins13@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager
May 04, 2021 -

Grieco Hyundai of Johnston responded

Hello, we are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Robert McAuliffe, General Manager, via email at rmcauliffe@griecocars.com and they will be happy to speak with you.

April 30, 2021

I scheduled a test drive of a vehicle and before handing over the keys they asked for my license and signature, the sales rep said that this was standard practice foe test drive of a "high-dollar vehicle." More

by coys
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave
April 24, 2021

Excellent Customer Service ! I worked with Andrew Rossi Excellent Customer Service ! I worked with Andrew Rossi and was blown away by his experience and professionalism. Couldn't ask for a better team. More

by Pekitiman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Rossi
Apr 26, 2021 -

Grieco Hyundai of Johnston responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

February 16, 2021

Would prefer to give zero stars. Horrible service/experience. I financed a vehicle for the first time here. I was so excited to get a nice, newer, reliable vehicle. Boy was I wrong. The 2014 More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob McAuliff, Brandon, Mario. Rob Greico Sr and Jr.
Feb 17, 2021 -

Grieco Hyundai of Johnston responded

Michelle, thank you for taking the time to share your experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. We strive to provide an exceptional experience for all our customers and we would like the opportunity to resolve this issue. If you are willing, please reach out to Carmela Moran, customer relations manager, via email at cmoran@griecocars.com to discuss this further.

January 04, 2021

This Dealership is a scammer. Zero Stars if I could!!! I called at noon on inventory that was clearly in stock and talked with a Rep named Alex... Told her the Vin and stock number I wanted.. She said it wa More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Debarrows
Jan 15, 2021 -

Grieco Hyundai of Johnston responded

We regret to hear that you had a negative experience with us. This is not the culture that we promote here at Grieco Hyundai of Johnston and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to us at 1 (401) 723-2200 to discuss this further. Thank you again for bringing this to our attention.

Jan 15, 2021 -

KP responded

Sadly, this is a canned response. You put in a general phone number and no contact person.. Seriously!!! Shameful!!! I hope everyone reads your sad response. I know they have read mine and let me know how poor your sales group is. You knew exactly what you were doing when you chose neglecting my deal done on the phone and refusing a COVID-19 sale (which you market and advertise) that would have been immediate and done quickly. Face it, your sales managers, do not care about COVID-19 or doing a deal the old fashion way, with honesty and integrity. For you it is all about the $$$ with no regards to safety and doing the right thing for your customers. I am so surprised the Grieco family has stooped to this level. I hope one of them comes back from Florida and cleans house!!! Hyundai knows and they were not happy!!..

January 02, 2021

Orlando Gomes is probably one of the most dishonest sales people you will ever deal with. We will be looking to trade in our lease in March. We will definitely be going to tar box he is toxic and should be More

by TLepore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Orlando Gomes
Jan 15, 2021 -

Grieco Hyundai of Johnston responded

Thank you for bringing this to our attention. We hold high expectations of our staff when it comes to customer service and it's disappointing to hear that you did not experience that amongst the entire team. We hope that we have another opportunity in the future to prove that to you. If you need anything further, please don't hesitate to reach out to us at 1 (401) 723-2200.

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