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Grieco Hyundai of Johnston
Johnston, RI
454 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 454 reviews
February 21, 2022
Got the exact Hyundai Elantra I was looking for and in the color I was looking for. I appreciate all the assistance and the quick process through it all! the color I was looking for. I appreciate all the assistance and the quick process through it all! More
by kmbennett91
Employees Worked With
Donald Chakoian
February 18, 2022
Watch out for Molly. She is either inexperienced or a liar. She said grieco could buy my leased car drove there to find out was not true.Very shady group of people. She is either inexperienced or a liar. She said grieco could buy my leased car drove there to find out was not true.Very shady group of people. More
by unicoinc
Employees Worked With
Molly
February 15, 2022
Just had to write a complaint email to there corporate American office, horrible service department and customer service, try to speak with the service manager about my complaint and she was "in a meeting American office, horrible service department and customer service, try to speak with the service manager about my complaint and she was "in a meeting" waited 4 days for her to call me, never did long meeting I guess, called back in and after being on hold for like 15 minutes she still could not come to the phone, took my Santa Fe to Tarbox Hyundai and never had an issue, also their customer service is on point. More
by arismendy.rosa
Employees Worked With
Chris You, Leslie Senechal, Emma Debolt
February 12, 2022
Worst experience ever had, this was my second time trying to buy a car there( first one was suceful, not great but ok) I went there trying to buy a kona, but the financial guy sent wrong info to the bank so to buy a car there( first one was suceful, not great but ok) I went there trying to buy a kona, but the financial guy sent wrong info to the bank so they took back the approved after being waiting a week, so I ask for my deposit back. The seller representative tell me that the only way was by sending me a check, it's been 3 weeks after that, and didn't get any notice, and when I try to call and explain my situation they just hung up on me, today I called like one time and after explain my situation they hung up, after that they never picked up again the phone, and two times the sales manager hung up and when I told him that it was my and my situation he just hung up. I would never recommend this place, they literally took your money from your pocket. More
by Andres sierra
Employees Worked With
Alex
November 23, 2021
Worse service , promised a car and had an appointment, drove for over 2 hours to find out that my car was sold to someone else - no compensation offered; no communication prior to my meetings - simply dis drove for over 2 hours to find out that my car was sold to someone else - no compensation offered; no communication prior to my meetings - simply disrespectful service More
by Paul
Employees Worked With
Mike
October 30, 2021
I would like to commend Talia Dicicco and Emma DeBolt for their diligent efforts to assist in my girlfriend’s vehicle woes. They were patient and attentive with her decade old Hyundai Sonata which required a their diligent efforts to assist in my girlfriend’s vehicle woes. They were patient and attentive with her decade old Hyundai Sonata which required a new engine that was covered under warranty. Even though it was a timely and grueling process at times, they helped to facilitate when they could and went above and beyond to ensure the vehicle was in perfect running condition when returned. I look forward to doing future business with them. Their customer service has made me reconsider my original opinion of dealerships. Thank you both!!! -Adam Parkinson More
by Adamp12
Employees Worked With
Dicicco, Talia, Emma Debolt
October 26, 2021
I bought my 2017 Hyundai Santa Fe at the Johnston RI Hartford ave, so far I was garentee a loaner if my car stays for any length of time that was a lie already blown almost 2,000 in rentals back in the Hartford ave, so far I was garentee a loaner if my car stays for any length of time that was a lie already blown almost 2,000 in rentals back in the end of august it cost $400 to fix just for the same problem to break down they had my car almost two months now and refuse to put me. In a loaner so now I am almost $2,000 in the whole for rentals I shouldn’t be on the hook my $100 deductible because the technician should have fix it the right time the first they didn’t want listen when I told the problem but they said it was something else now the rebuilding the motor pretty much if you ask me I should reimburse for the rentals and should not have to pay the deductible will recommend the dealer and service department xxxx no, xxxx car only had it a year. I was told my car would be done last Wednesday and the tech as of Friday not start working on it till today soppingly as of tomorrow I’ll be without a car thanks to family I was able to one of there cars until tomorrow then no car so no I will not buy or use there service department after this all this and still owe over 17,000 dollars that’s a shame More
by Elmer
Employees Worked With
Emma Debolt
