Grieco Honda

There’s no succinct way to convey how terrible the car-buying experience was with Grieco. The employees there are incompetent, dishonest, had no respect for our time, and were shockingly quick to blam car-buying experience was with Grieco. The employees there are incompetent, dishonest, had no respect for our time, and were shockingly quick to blame every other person in their own company for any issue. We went in with an appointment to look at a specific car on a Saturday. We had researched the price, the rate, I.e. we were very clear what we wanted. After two hours of back and forth, we finally agreed to price, rate, down payment. By that point it’s 7pm, and their team hadn’t even started paperwork. We had to get home to the kids. I agreed to go back at 12:45 on Sunday to sign the docs, which, they assured me, should take 25 minutes. I arrived on Sunday 5 minutes early. Was told they were taking one person ahead of me, grr. To be fair, that took 10-15 minutes. BUT, they had not started any of my paperwork, and didn’t call me in until 2:15!! At which point they put docs in front of me with a significantly higher APR than we agreed to. I told them they could reduce the cost of the car so the payments netted out the same, or I would walk. They ‘found’ the savings. After over two hours, it was signed. They needed to do some things to the car for Honda Certified. Asked if I could pick up Tuesday instead of Monday. I told them I couldn’t make it until Wednesday, but had to be before noon. Great! Plenty of time. Wednesday morning: “can you pick it up end of day?” No. I explained this already. It took until Friday! The whole work week. Our sales guy was way too happy to tell me how “he was working for us, but”. He’d throw everyone under the bus. Finance is no good. Service is no good. So on. I explained: “all you’re accomplishing is to convince me never to do business with you again.” Let me stress the ASTONISHING THING: If I go back over the experience, including every meeting, call, text: EVERY SINGLE TIME the dealer set an expectation (even small things, like “I’ll get you an update by 11am”), they failed to meet it. Every time. Icing on the cake: they’re going to detail the car before we pick it up. I say: please don’t. I don’t want all the chemical smells; just vacuum it. They detail it anyway. It stinks. Whatever they sprayed on the all-weather mats made them DANGEROUSLY slick for weeks. And when I moved one of the middle seats: it’s a disgusting mess of food crumbs and dirt underneath. They didn’t even move the seats to vacuum! So, wasting hours of our time, needing a full week to get me a car, trying to change the deal at signing, convincing me I should never use their service department, and doing a crap job at a detailing I asked them not to do, I got the car. Please, do yourself a favor: go elsewhere. More

Donnie and Ricardo really helped me find the Honda Accord I was looking for. Thank you to both of them! I was looking for. Thank you to both of them! More

My experience at Grieco Honda was fast, efficient, and better than expected. I hate car shopping but Dante helped me get into a brand new car that i now love. It was done the same day and I was able to le better than expected. I hate car shopping but Dante helped me get into a brand new car that i now love. It was done the same day and I was able to leave with the car. More

the employee who helped me, Donnie, was very helpful, friendly, answered all questions, and helped me to find the car that fit my needs friendly, answered all questions, and helped me to find the car that fit my needs More

Our experience was enhanced by the professionalism of the Grieco staff members. Our sales person Chris Mataresse was patient and knowledgeable. He took time to answer all our questions and made the entire Grieco staff members. Our sales person Chris Mataresse was patient and knowledgeable. He took time to answer all our questions and made the entire process easy. Ricardo Cuellar in finance was also very knowledgeable and very helpful. No high pressure at all! No sales gimmicks. Everything went very smoothly. More

Purchased my second vehicle from Donnie Alfonso at grieco honda. Fast, curtious and priced always #1 in market no matter how aggressive prices are grieco Honda will always come through. honda. Fast, curtious and priced always #1 in market no matter how aggressive prices are grieco Honda will always come through. More

Everything was quick and easy, Don was able to help me out when my car had died unexpectedly. out when my car had died unexpectedly. More

Brandon Melgar was excellent. He was very knowledgeable about the car and features and made sure I understood how everything worked. He was very knowledgeable about the car and features and made sure I understood how everything worked. More

gracias por tu ayuda, te lo agradezco de corazon. fuiste muy bueno en la negociaziones. pregunten por Brandon Melgar lo ayudara fuiste muy bueno en la negociaziones. pregunten por Brandon Melgar lo ayudara More

Thank you Brandon Melgar for your excellent service, you made the process easy and quick. I love my new car!! Two Hondas in the household now thanks to Brandon. made the process easy and quick. I love my new car!! Two Hondas in the household now thanks to Brandon. More