Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grieco Honda
Johnston, RI
1,071 Reviews
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,071 reviews
February 22, 2005
I bought a used Honda Accord EX from this dealer. During the test drive the car ran out of gas, but the idiot light did not come on. (Speaking of idiot lights, the fact that I pointed out the car was low on the test drive the car ran out of gas, but the idiot light did not come on. (Speaking of idiot lights, the fact that I pointed out the car was low on gas before we left for the test drive but the salesman assured me we were OK should have told me something.) I asked salesman to have the light fixed. When I took delivery, he assured me it was fixed. He also told me they only had one key, but I could have keys made anywhere for a few bucks. These were both lies. The car had a 2 month warrantee. Within a week of delivery I discovered several problems -- mirrors didn't work, doors didn't lock, etc. I notified salesman and said I'd come in close to the 2-month date so everything could be done at once. Dealer's literature says, "Free loaner vehicles (by appointment)." Before 2-mo. anniversary, I called salesman to make appointment. He said he'd get back to me. Weeks later, they finally made an appointment for warrantee work, but when I got there they didn't have technicians to do the work. I had to argue with them for a loaner car so I could leave the car there, but they wouldn't give me one. So I had to come back. I live about 1 hr. away, so this is a real hardship. They also told me the sole key they gave me, which costs about $100 to make, was a valet key. I have no key to the trunk. After 4 trips, they still haven't fixed the gas light or given me more keys, and now they are refusing to do so. Several items that the owners manual says are standard equipment on this model were missing. I asked for an explanation but never got one. Both the sales manager and the used-car sales manager are very rude and arrogant. They seem to be listening challenged. When I ask them why they don't want to honor their warantee they say because it's a used car and it's been a long time -- even though reported everything and brought the car in before the two months were up. Either they are too stupid to count two months or they are dishonest -- you decide. I have never dealt with a more arrogant, incompetent, and dishonest group of people in the automotive business. More
by swampy
Employees Worked With
Bobby Blacker, Glenn Sharpe
