Grieco Honda

My search for a used Honda started online. There were 2 prices on Metro's website for the same car. One was significantly lower than the other. I drove over 50 miles to see the car and the salesman didn' prices on Metro's website for the same car. One was significantly lower than the other. I drove over 50 miles to see the car and the salesman didn't believe me about the 2 prices until I showed him a printout. Once I drove the car I told him I would consider the car but would not be ready with a bank check until Monday(it was Saturday). I told him that if it sold, it sold and I would be out of luck. He told me that a personal check for the entire amount would be fine. Not true according to someone I spoke to on the phone. The next day, Sunday, I called and asked for the bottom line price so I could bring a check on Monday. He told me to come back in to discuss the price. I reminded him that I live over 50 miles away. I told him I only needed to know all fees above the price of the car. He said he wouldn't discuss the fees over the phone. He then said (and I paraphrase here): "Someone is test driving the car now. Wait, it's sold." I had my daughter call later in the day to find out if it was really sold. The answer: NO. Did I buy from Metro: NO. I should have paid attention to Deal Rater. More

0 STAR for everything. I would have given them 0 star if I could. Do not buy from Metro Honda, RI. They would not honor their offer on the phone and wasted my 2 hrs time driving there from CT. First thing I I could. Do not buy from Metro Honda, RI. They would not honor their offer on the phone and wasted my 2 hrs time driving there from CT. First thing I went in, they tried to sell me this financing scheme and tell me I can put more than 3K down because the bank requires so!? I went along with it (should have left then, what a mistake!). Then came salesman Rob telling me they didn't have the color in stock while they specially tell me over the phone 2 hrs before my arrival that they have it in stock. I was enraged at this point. Oh yeah, he didn't even let me test drive because I told him I went to another dealership already! He went inside to the office and now came sales manager Paul Bender claimed that no one have ever offered me anything and give me this "today is the last day" sales pitch. After arguing back and forth, I left vowing to report them. They will never get business from me or from anyone I know. They didn't even offer an apology for wasting my time. Pathetic group of people. Do not buy from them. They are dishonest and shaddy. Don't believe a word they say. I am reporting them to BBB and Honda Headquarters. Can't believe they are still in business. 0 STAR! More

bought a new ridgeline, all was well until i went back for my perm. plates. The dealer said i owed another $200 for registration because they claimed they had no idea how much reg. was in CT. They refused for my perm. plates. The dealer said i owed another $200 for registration because they claimed they had no idea how much reg. was in CT. They refused to give me the plates until i payed.(what is a contract agreement for?) Reported to the dmv and cons. protection. STAY AWAY. Very dishonest people. More

Metro Honda is the type of dealership that gives the car industry a bad name. I went in after doing my research ready to buy and walked out vowing to never give them a chance at my business. All they want t industry a bad name. I went in after doing my research ready to buy and walked out vowing to never give them a chance at my business. All they want to do is show you an inflated monthly payment and only provide vague answers when you inquire about details. The salesman was nice enough in making sure the test drive was ok, but I felt he thought the pricing was just a formality. When I countered their initial price quote, cutting through the bs and focusing on the real numbers of how much and my car, with a fair price (maybe slightly low), I was asked to leave. I honestly felt that they realized they had an educated consumer who they could not fast talk and therefore, couldn't make time to come to terms on a fair price. I had bought cars at Metro in the past, but will never even give them the opportunity at getting my business. More

My name is Richard i want to recomend this dealer because they are the best mario help me to get the car that i want it and work very hard for me, he found the car that i want he also got the color that i wa they are the best mario help me to get the car that i want it and work very hard for me, he found the car that i want he also got the color that i want im so happy with my car mario make feel like family the way he treat me was the best, thank you mario i see you soon with my sister to get her car YOU GUYS ARE THE BES METRO... More

Rite from the word go, the new car needed a jump start , then it was out of gas.I felt I should have given up at that point, however they put gas in it, aswell as got it running.After the road test, We got then it was out of gas.I felt I should have given up at that point, however they put gas in it, aswell as got it running.After the road test, We got the poor me story, that look what we went thru for you,If they were prepared when Iwalked in it would of been all different. More

Hi, our names are Bill, Betty and Beth from Cape Cod, MA. We have been searching between MA and RI for a new 2008 Honda Accord loaded. We visited large dealers such as Majestic Honda, Herb Chambers Motor Gro We have been searching between MA and RI for a new 2008 Honda Accord loaded. We visited large dealers such as Majestic Honda, Herb Chambers Motor Group, Atamian Honda, Bernardi Honda, Boch Honda among many others within MA and RI. We called all the dealers first, we were told the same story about our used trade-in, we need to see the vehicle before we can give you a price toward the new Honda Accord. After hearing the Metro Honda RI radio commercial, we started searching online for Metro Honda RI. We found them using Google and Yahoo. We visited the website which was not the easiest the navigate through. Once you leave the main page, you are lost. The website was designed very poorly for older people. But anyways, we ended up calling the phone number listed. We were pleasantly greeted on the phone by a person named Alex. We inquired about a new Honda Accord 2008 loaded and told Alex we had a trade. Alex informed us that they would need to see the car but he would give us an estimate of what the car was worth I "mint" condition which no other dealership would do. After hearing what he had to offer, we decided to take an hour and 20 minute ride to Metro Honda RI in Johnston, RI. When we walked in, we were greeted by a very pleasent salesperson named Al. We asked for Alex, the sale person asked if we would like something to drink while we waited for Alex, which by the way caught us off guard. Offering someone something not even knowing if we were going to purchase a vehicle was very nice and professional. We waited for Alex to arrive in our cube. We spoke to Alex about what we wanted and told him that we were so happy with his service on the telephone, we decided to drive in from Cape Cod. One thing led to another, after going back and forth with figures for the trade and the new vehicle, which they had in-stock, we sealed a deal. What a "Professional" dealership Metro Honda RI has. This is the first time we have had any kind of dealings with them and it will be the only dealership we deal with into the future. Robert Grieco was a very nice boy, one of the owners. He was very professional and bent over backwards to make sure we were happy with the deal before it was closed. We rate Metro Honda RI a 5 Star for Professionalism and Service. Let my wife and I say this, if they had a higher price than the other dealerships, we still would have purchased from them due to the "Professional" way in which they run the company. What a classy family and great bunch of people. Thank you!! Bill and Betty and Beth from Cape Cod. More

I was looking to buy a new Honda, so I figured I'd stop by Metro Honda on the way home. BIG MISTAKE, two red flags went up that should have told to get out of there. First, they wanted $500 as a deposit fr by Metro Honda on the way home. BIG MISTAKE, two red flags went up that should have told to get out of there. First, they wanted $500 as a deposit from a credit card as soon as I sat down to talk(first red flag). I asked "Why, I haven't decided to buy anything yet?". He said "Don't worry you'll get it back whether you buy the car or not." They did not have the color I was looking for, but they said they could get it. Then they asked and I quote, "How much are you willing to pay to get that color?"(second red flag). I just laughed and said what do you think, nothing. He said it could cost around $500. After some more talk and him going back and forth to his manger, I throw out a number of $250 just to get things going. He comes back from his manager he says it will cost $300 to get the car in the color I want. Before I signed the purchasing agreement, I asked, "I am under no obligation to buy this car, right?". His reply, "No sir, you are NOT obligated in any way". The next day, after talking with my wife, I told them I did not want the car anymore, because I did not want to pay the additional $300. (I found out afterwards that they just trade the same car for a different color with another dealer.) Finally after three days of them calling and lowering the price $50 here, a $100 there, they told me that if I don't buy the car I will forfeit the $500. If your thinking about going to Metro Honda, instead do the following, take a toothpick and jam it in your eye, it'd be more enjoyable. More

I have interacted with this dealership twice. After my first experience, I can only blame myself for going back the second time. SERVICE: I had my Honda Accord get its routine maintenance (60K or 75 first experience, I can only blame myself for going back the second time. SERVICE: I had my Honda Accord get its routine maintenance (60K or 75K or something like that) at the dealer because it seemed like the "right" thing to do (normally I go to Jiffy Lube). I called around and got price quotes from the dealers. Metro's was the lowest, by about $40, so I figured "Oh, they do high volume so they can charge less." Not so. I can't comment on their volume, but I can tell you why the quote was lower -- because they didn't do everything in the Honda Owner's Manual for recommended stuff. In fact, as I recall, I drove the car away after being serviced and it was making a terrible noise that it had never made before. I turned right back around to the service dept. and they gave me some line about "Oh, well you only paid to have the such-and-such installed...it's an extra $XXX to have it adjusted so the car drives properly." Arrogant jerks! I argued and argued and we split the difference in cost. Now of course, after that experience why would I ever go back? Well because I was in the market for a new van, and they had their new fancy location, so I figured maybe things had changed. The more things change, the more they stay the same. SALES: Ditto what the other guy said about the sales pitch. It is car sales absolutely by the book. Although our actual salesman was very nice, and I wouldn't mind spending time with him, once the managers/financial/numbers guy got involved, it got ugly. Fancy sales pitches, "you sit here while I go talk to my manager and see if we can't make this work for you," artificially inflating numbers and badmouthing the other guy ("why would you want to drive a Toyota? I used to work there and we used to lose customers to Honda every day. I knew why. It's because Toyotas are junk." WHAT?!) I felt dirty after being trapped at that little negotiating table. It was like something out of a bad movie. After I finally extracted myself from their showroom I decided I'm never going back. And I warn you never to go there either. Presumably if you're reading this review you're fairly net savvy and aware of the advantages of buying a car over the net (no haggles, no hassles and a much lower final sales price). If you're going to buy a honda, either contact carsdirect.com to get a fixed low price, or if you want to invest a little more time and save a few hundred bucks more, email lots of dealerships in the area and get a price in writing before you set foot on their lot. There should be absolutely no pressure with internet car shopping, something Metro Honda has missed the boat on entirely. More

I'd only recommend this dealership to people who have done their research. You're so screwed if you don't.. but then again that's at any dealership. Edmunds.com rules. :) The first warning sign is tha done their research. You're so screwed if you don't.. but then again that's at any dealership. Edmunds.com rules. :) The first warning sign is that their cars do NOT have prices listed on them! Neither the new or used. As soon as you get out of your car to go look at a window just incase there is a price listed, a salesman comes out of nowhere with a sheet of paper and starts reading prices off to you. Then he will ask you if you looked into new because pfft, hey! It's a Honda, The new VP models go for the same price as a used. But of course shitty options. It's ok though because they can remake your VP model by putting an automatic shift and sunroof in..etc. (Sarcasm!) I was sure I wanted a used car because I wanted the options. But I did want to test drive the new Civics for the hell of it and I was curious as to what the prices were.. So I get Mike as a salesman. He was nice, funny, great guy that Mike. Except for the fact he's like a book with the salesman lines. Everything he was saying was so predictable. He used the "Up too?" trick after he asked a monthly payment and I said $250. So I played along and said $300" He smirked. LOL. So was I, on the inside. He had to go talk to his boss to get better prices and he'd leave me sitting there for about 10-15 minutes each time. He didn't seem to understand that my budget was closer to $250 a month and $320+ was pushing it. I know what I can afford.. Like if he kept begging and twisting word around, my income would magically be able to handle that. LOL I also didn't let him do a credit check because I did not want the hard pull on my report. But I told him what my FICO was and he said that was enough. The guy would not let me leave. Everytime the conversation started to die or I wanted to leave, he'd bring up something else. I can't believe I was there for an hour.. Oh towards the end, I guess Mike's "Boss" finally came out and asked what they could do to make me take the deal today. Same lines Mike was saying. I didn't buy a car from them because the new cars are out of my price range and they had nothing I wanted in the used. I'd recommend someone go to a no-haggle dealership and then go to Metro with a pricematch and know your stuff. Don't fall for any of those lines or their need to control you or you will get screwed. More