Grieco Honda

BUYING A CAR IS A SRTESFUL TIME ARE PAYMENTS GONNA BE TO MUCH IS IT THE RIGHT CAR AM I GONNA GET SCREWED ECT. WHEN I WALKED INTO THE DELERSHIP I WAS GREETED BY BEJAMIN WHO WAS VERY POLITE AND ASSERTIVE AT F MUCH IS IT THE RIGHT CAR AM I GONNA GET SCREWED ECT. WHEN I WALKED INTO THE DELERSHIP I WAS GREETED BY BEJAMIN WHO WAS VERY POLITE AND ASSERTIVE AT FIRST AND THEN SAT WITH US THE WHOLE TIME WE WAITED THEN THE MANGER BRANDON hONEST ABOUT THE CAR AN THE BANKS AND WITH FINANCE ROBERT WAS ON POINT WE WERE IN AN OUT IN 10MINUTES AN BEN WENT ABOVE AN BEHOND ON MAKIN ME AN MY PARENTS FEEL TAKEN CARE OF- MY STEP DAD STAGE 4 CANCER AN THEY TRYED EVERYTHING IN THR POWER TO MAKE IT SO WE COULD BE IN AN OUT-I'M GONNA TAKE THE TIME TO THANK THEM IN A CARD AN WILL REFER THEM TO ALL MY FREINDS AN FAMLIY. I DID NOT FEEL PRESSURED ON PRICE OR RATES OR CARS TOLD HIM WAHT I WAS LOOKING FOR AND THEY DID IT IN MY BUDGET.SCALE OF 1-10 ID GIVE 9 More

He is the most friendly's salesman there. He loves his customers and does everthing for them and he likes to follow up with his people.I bought a car off him a year age i must talk to himat least 5 times customers and does everthing for them and he likes to follow up with his people.I bought a car off him a year age i must talk to himat least 5 times since i bought the car and got a christmas card from him at christmas time he really sends the time to be there for his customers i give him 55555555555555555555555555555555555555 all the way More

I rate this dealership overall great. I was given excellet customer service. There was proper communication (Spanish). They answered all of my questions. The people were very friendly and welcoming. excellet customer service. There was proper communication (Spanish). They answered all of my questions. The people were very friendly and welcoming. More

I received a letter in the mail requesting my particular vehicle make, model, and year for trade in. It states "we are in need of these vehicles immediately". The letter states that this dealer is offering vehicle make, model, and year for trade in. It states "we are in need of these vehicles immediately". The letter states that this dealer is offering 100% of original MSRP when vehicle was new (minus milage and reconditioning costs). The letter describes this as a "tremendous offer", and made a point of stating "Yes, you read that correctly." The offer had a 2 week deadline. My vehicle's original MSRP was $23,560 in 2004. The mileage calculates to $6,875. That would make the trade in value $16,685 minus "reconditioning costs". I went to the dealership to request this appraisal. I explained to the salesman that I was not really interested in purchasing a vehicle, but was curious as to the value of this trade in. If the value is really as described, then I may consider a trade in. The salesman was not at all interested in reading the letter that I received, but ONLY in selling me a used vehicle. The offer for my trade in was $5300. I sarcastically asked if reconditioning really costs over $11,000. The word "gimmick" immediately came to mind. Both the salesman and his manager tried hard to put alot of pressure on me to sign for a used car right then! They became a little annoyed that I would not purchase. I was told that they do not normally run these numbers just for my information. I asked if he remembered that the first thing that I told him was that I was not interested in purchasing a vehicle today, but wanted the appraisal. If they did not want my business, they should have stopped at that time. I could only think "gimmick" and was not at all interested. I told them this twice when I received follow up calls. Two weeks later, I received the exact same letter in the mail again with new deadline dates. More

Number 5 all the way, nice service, thanks to the finence department for a wanderful job.Dealer ship is nice with coffee, water bottled. Overall department for a wanderful job.Dealer ship is nice with coffee, water bottled. Overall More

Everyone I Dealt with was extremely Helpful. Especially Bo And Steve And Duarte. It wàs a last minute decision on a Friday night and the transaction was pretty quick. Thanks Guys Bo And Steve And Duarte. It wàs a last minute decision on a Friday night and the transaction was pretty quick. Thanks Guys More

Went on line and offered $18,000 for a vehicle that was listed for $19,988. received a reply back from Internet rep saying "it's the end of the month and we want to make every deal possible, $18,000 absolu listed for $19,988. received a reply back from Internet rep saying "it's the end of the month and we want to make every deal possible, $18,000 absolutely sounds like something we can do". Went to the dealership, took the car for a test drive and then was told $19,988 was the best cash price unless I financed it, then it would be $19,200. I'm good enough at math to know that $19,200 and $18,000 aren't the same! The vehicle also needed back tires but it "passed inspection" so I was told they were fine. After them calling me 10 times later that day, I told them to forget it. They wasted a few hours of my time so don't let them waste yours! WENT TO MAJESTIC HONDA AND KEVIN AND JOE WERE AWESOME! More

Did my “due diligence” before going to the dealership. Back-and-forth with the Internet contact to get the “best price” on a 2012 Honda Civic Hybrid with Leather & Nav. On Friday at 10am, they had 3 on t Back-and-forth with the Internet contact to get the “best price” on a 2012 Honda Civic Hybrid with Leather & Nav. On Friday at 10am, they had 3 on the lot. (more on that in a minute). Made an appointment to come in; told to ask for Brandon (sales manager) to go over details. So I arrive as scheduled. Salesman (Mark) attacks like a seagull on a cheese-it. I’m not worried, because I have an “appointment.” OK..not so much because “Brandon doesn’t get involved just yet”. OK so I let Mark show me a car and we take a ride. Mark claims he’s new and doesn’t know much about the car --super, just who I want to show it to me! Luckily I do my research on my own and I’m not relying on the salesman. So we come back from the ride and Mark says, “OK the MSRP is XXX so….”; I just laugh because I say the price is already pre-negotiated through the Internet. “oh, I don’t know about that; I’m not sure..” UMMM…well, I am.. so.. –go get Brandon (I may have said that like an hour ago…)! Then Mark pulled the old “I’ll just need a credit card or deposit to show my manager you are serious”.. Umm, nope, you don’t. I’m serious because here I am.. if that’s not good enough, I guess we’ll just leave now. “Well that’s not how it’s usually done”.. hmm.. is that because people are stupid? You’ll get money when I make a deal… unreal! They honored the internet price. Next up was my trade. They undervalued at first (don’t they all!). Luckily I had been to another Honda dealership and had had a conversation with a Toyota salesman (My car was a Toyota)… They finally agreed to give me $300 more than the other Honda dealership had offered (without me mentioning that fact or any amount to them). It was $500 less than Toyota would give, but the Prius I was comparing had a higher cost and they do sell Toyota’s, where this dealership doesn’t..so I was ok with the price. I didn’t like Brandon telling me he’d probably get “18K for my car and was taking a hit”..because I KNOW that’s crap… my car, loaded, and 2011 will probably get listed for 25k and they’d take 23,800 or so… I’m OK with them making money, just don’t like being treated like I’m an idiot… Soo… back to the color.. I’m now looking at the ONLY car on the lot that I want… so I say, well 24 hours ago there were 3 and this wasn’t one of them.. EVEN if I were to believe you sold the other 3 in the last 24 hours, I think cars would still be physically here (at least 1), so that I could LOOK at it [not drive, just look]!.. Nope, according to Mark, I just “wouldn’t understand” there system. Now I have a Master’s degree, so I’m pretty sure that unless you’re a complete liar, I could probably comprehend whatever you want to try to explain… Honestly, if you read this far, you are probably wondering why I didn’t RUN away. Their Internet quoted new car price was $1300 below the best Honda quote I got from another dealership and the trade value was +300 for a 1600 swing. I ended up below invoice.. 24,845 for a ’12 civic hybrid with leather & nav.. (MSRP was 27,520) I’m not expecting to purchase from these guys again.. If I do, it will be an Internet negotiated deal with minimal dealing with a floor-guy (I wouldn’t even entertain it next time). Looking forward to the Honda Survey……….. More

Don't even step inside! Horrible. Long seedy sales process, then a hard push to sign. When we decided not to buy, they were rude, and impossible to deal with to get your deposit back. Do yourself a process, then a hard push to sign. When we decided not to buy, they were rude, and impossible to deal with to get your deposit back. Do yourself a favor, never give them your SSN or any money, it will be an enormous headache!!! Also, after they gave us their "best price" they lowered it by 50$ a month when we said we were going somwhere else...terrible More

My wife and I were looking at getting a new car, and she was interested in a Honda Fit. We saw on their website that Metro had a few so went down to test drive one. We arrived there 45 minutes before close was interested in a Honda Fit. We saw on their website that Metro had a few so went down to test drive one. We arrived there 45 minutes before close, and we asked immediatly if we would be able to test drive a Fit that night or if it was too late. The salesman we spoke to said it would not be an issue. So he began doing all the normal dealer things - trying to talk about finances and our credit. We informed him that we have great credit, but that we just wanted to test drive the car. He showed us a new Fit he had in the showroom and said he would have someone bring it outside so we could drive it. Again, we said that if there was not time for this we could come back at a different time. He told us it would be fine. I also said we would be fine test driving one of the used ones he had on the website. He informed us that the used ones were no long on the lot. I then POINTED THE USED ONES OUT TO HIM AND HE TOLD ME THAT THOSE WERE NOT FITS! (We of course, new they were and verified this as we left). We should have left then, but we wanted to test drive the car. So, while we were waiting , the sales manager came over and told us that they could not take the car out for us to test drive because someone who works there wanted to buy it and if we took it out, he would have to clean it again. I again inquired about the Fits on the lot and he assured me those were not Fits (again, a lie). At this point, we had been there for an hour and were past closing time, so we just went home and went to Majestic the next day where we had great service. I don't know what signal we gave Metro that led them to believe that they did not want to do business with us, but clearly they had no desire to work with us, so we gave someone else our $17,000. I would stay away from this place. More