Grieco Honda

My experience at Metro Honda was one that will keep me coming back for future buisness. I had an excellent experience working with the Metro Honda team. The people I worked with, Phalan, Ricardo, and Duar coming back for future buisness. I had an excellent experience working with the Metro Honda team. The people I worked with, Phalan, Ricardo, and Duarte were cordial. My team made it happen and put me in a gorgeous Civic. I really am so impressed at how quick they got me into the beautiful car I have been wanting at a really good price. I would reccomend this dealership to all of my friends and family no questions asked. More

Metro Honda in Johnston could not made me any more satisfied, after searching and searching the Internet and friends I finally arrived at Metro where they absolutely treated me with excellent service satisfied, after searching and searching the Internet and friends I finally arrived at Metro where they absolutely treated me with excellent service from the moment I walked in. When I arrived I walked up to the greeting area and met with Ben who had a great smile and was prepared to listen to what I needed for transportation. He sat me down interviewed me and moved outside to pull up my new 2010 Honda civic :) after our test drive we came back and he introduced me to Ricardo then Brandon as his managers and they greeted me with smiles making sure if I had any questions they prompted to give me the answers we then got together on price on the car I fell in love with and I drove home that day. I am so happy and will make sure before I exhaust so much time shopping again I come and visit metro Honda 1st to save time and money. I recommend this team at metro to all family and friends because they were very friendly knowledgable and have great customer service thank you Metro Honda!! More

After much research and visits to dealerships, I pleasantly finished at Metro Honda. My experience was exceptional accross the board. The staff I worked with Raymond Santilli, Ricardo Castillo and D pleasantly finished at Metro Honda. My experience was exceptional accross the board. The staff I worked with Raymond Santilli, Ricardo Castillo and Duarte Arruda are all professional and helpful. They are impressively educated about their product and made sure I recieved a deal that best fit my needs. Their patience, guidance and kindness that they had for me is greatly appreciated. The staff of Metro Honda made what I thought was going to be an overwhelming experience, a smooth and painless one. If you are looking for an overall professional, personal and friendly car purchasing experience...Metro Honda is the place. I am very happy with my new car and could not be more pleased with the outstanding attention of this dealership and the staff. This company was a pleasure to work with and I would recommend Metro Honda to family and friends. More

The sales personal are friendly and tried to work with us, even though there was not much to work with, pretty simple- trade in a car for a new one. However the sales managers are extremely RUDE!! One eve us, even though there was not much to work with, pretty simple- trade in a car for a new one. However the sales managers are extremely RUDE!! One even said to both my husband and myself, "We do not need to sell you a car!!" There was a communication failure on all ends, especially when I asked repeatedly to see the final numbers, however I was told we be able to see them once we sat down with the finance personal. I fell that is the wrong way to conduct business!! Worst customer service by managers that I have ever experienced!!! Sales managers speak very unprofessional and downgrading to customers. I sat and watched it over and over again while waiting for my car in service on multiple occasions, however knew we had a good sales person, so tried to ignore it. We ended up going to two different Honda dealerships in RI and Mass, both were very nice and thousands less than Metro Honda!! and we don't bother with Majestic Honda anymore because they lie about their cars and prior accidents...however will buy the car back from you once the buyer figures it out...shame shame on these dealerships!!! More

My family and i went to Metro honda for a new accord i seen in the paper. When we got there we dealt with bassam which he was great, very couteous and attentive. We found the accord we were looking for an seen in the paper. When we got there we dealt with bassam which he was great, very couteous and attentive. We found the accord we were looking for and Brandon the sales manager really helped to make the car fit our budget and also made sure we were comfortable with the financing and service!! Overall it was a great expirience at metro honda, i will definatley go see them for my next car. More

I had a TERRIFIC HASSLE FREE EXPERIENCE!!! I purchased a 2012 Honda Pilot EXL with Navigation--I ABSOLUTELY LOVE IT! I could not have asked for a better team: my sales associate is BASSAM and the sales mana 2012 Honda Pilot EXL with Navigation--I ABSOLUTELY LOVE IT! I could not have asked for a better team: my sales associate is BASSAM and the sales manager is RICARDO. I purchased and drove home my new car within ONE HOUR AND 45 MINUTES! It was seemless and easier than I thought. I HIGHLY reccommend the dealership and BASSAM and RICARDO to anybody looking, and of course all of my FRIENDS and FAMILY - In addition to which it was easy to get to and KID FRIENDLY! More

If I could, I would have given Metro Honda ZERO stars.  My family and I have been loyal Metro customers (sales and service) for the past 10 years until today.  We have referred many friends and family to  My family and I have been loyal Metro customers (sales and service) for the past 10 years until today.  We have referred many friends and family to them. Due to my family's busy schedule, we opted to negotiate the price of a new CR-V online.  After a bit of back and forth with a couple of their internet salesmen, we decided to go to the dealership once we got a reasonable quote for the model/color we wanted and an approximate value for our trade-in vehicle.  Once we set foot into the dealership-that was when it all started going downhill FAST!  Our appointment was made for 9am and when we got there,  we were made to wait for a good 10-15 minutes while all the sales people were at a meeting.  If they knew they were going to have a meeting-why make an appointment at a time that you can't honor!  Finally we met with a salesperson who had no idea of the online negotiations/promises that were made which made the experience sour quickly.  So we pulled up the emails with the details for him to view and he ultimately refused to honor them.  After a bit of the usual "I have to go talk to my manager" spiel, he told us that the internet salesperson who gave us the quote will be let go because there was no way that the dealership would've ever given such a low quote.  Then he tried to convince us that the email we got with the quote was really a form email that a computer spit up.  Also, they had promised that the color combo we wanted was available but conveniently when we showed up, it was sold the night before.  It got to the point where I wondered if my family and I had "we were born yesterday" stamped on our foreheads.  Also, they tried to lowball us with our trade-in by offering us 50% of what our vehicle was really worth.  We made it known to them that we were unsatisfied with their offer and ultimately they went up to what the lowest Kelly Blue Book value for our car was but that was only after a bit of back and forth.  However, they still refused to honor the price they quoted for the CR-V and tried to strong arm us into accepting the "new deal".  If you can't honor a quote or stand behind one of your sales representatives, then don't offer the quote at all!  Definitely left a sour taste in my mouth.      Both the salesman and his manager acted in an unprofessional and disrespectful manner towards myself and my family.  Let's just say-they have lost loyal customers with the way they handle their business and we will NOT be returning for a new car or for any type of car maintenance until they have cleaned their act up.  I would rather pay more for the new CR-V at another dealership than to be lied to and disrespected!   More

I had a great experience with Metro Honda. Kristy Perez and Dewy Arruda were so great to work with, they were honest and answered any questions or concerns I had. I never felt like I was getting the run ar and Dewy Arruda were so great to work with, they were honest and answered any questions or concerns I had. I never felt like I was getting the run around, everything was layed out in front of me and I knew exactly what I was dealing with which made this experience quick and easy. I received the best deal and would reccomend them to anyone and everyone. I couldn't have asked for a better experience. I pulled away in a beautiful car and look forward to a long relationship with metro honda! More

I have given the "great" rating in all categories, because I feel that my experience was exactly that...GREAT! My family and I walked into the dealership on a Saturday morning with our ex categories, because I feel that my experience was exactly that...GREAT! My family and I walked into the dealership on a Saturday morning with our expectations high. I had done all the research on the new CRV that I wanted to purchase and what we wanted to pay and receive for our trade. We ended up getting exactly what we wanted. Both Juan Carlos and Brandon were very easy to deal with, I look forward to a life long relationship with them and the dealership. More

BUYING A CAR IS A SRTESFUL TIME ARE PAYMENTS GONNA BE TO MUCH IS IT THE RIGHT CAR AM I GONNA GET SCREWED ECT. WHEN I WALKED INTO THE DELERSHIP I WAS GREETED BY BEJAMIN WHO WAS VERY POLITE AND ASSERTIVE AT F MUCH IS IT THE RIGHT CAR AM I GONNA GET SCREWED ECT. WHEN I WALKED INTO THE DELERSHIP I WAS GREETED BY BEJAMIN WHO WAS VERY POLITE AND ASSERTIVE AT FIRST AND THEN SAT WITH US THE WHOLE TIME WE WAITED THEN THE MANGER BRANDON hONEST ABOUT THE CAR AN THE BANKS AND WITH FINANCE ROBERT WAS ON POINT WE WERE IN AN OUT IN 10MINUTES AN BEN WENT ABOVE AN BEHOND ON MAKIN ME AN MY PARENTS FEEL TAKEN CARE OF- MY STEP DAD STAGE 4 CANCER AN THEY TRYED EVERYTHING IN THR POWER TO MAKE IT SO WE COULD BE IN AN OUT-I'M GONNA TAKE THE TIME TO THANK THEM IN A CARD AN WILL REFER THEM TO ALL MY FREINDS AN FAMLIY. I DID NOT FEEL PRESSURED ON PRICE OR RATES OR CARS TOLD HIM WAHT I WAS LOOKING FOR AND THEY DID IT IN MY BUDGET.SCALE OF 1-10 ID GIVE 9 More