Grieco Honda
Johnston, RI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I went to Metro Honda a few days ago and bought my new honda civic 2013 and I had a great experience with the workers. Juan Carlos Cuellar helped me out and I couldn't be any happier with the results. Gre honda civic 2013 and I had a great experience with the workers. Juan Carlos Cuellar helped me out and I couldn't be any happier with the results. Great place, great service, thank you Metro Honda, I'll be back in a few years for a new car. More
I'm a Honda fan. Always driven Honda vehicle. What I want to say metro Honda was a great experience the sale rep was amazing and the other associate was Great. Team work was great. Thank. You want to say metro Honda was a great experience the sale rep was amazing and the other associate was Great. Team work was great. Thank. You More
I just recently graduaded College and am currently working full time while attending Grad School. I was not in need of a new car but was interested and was seeking advice to glance at opportunities. working full time while attending Grad School. I was not in need of a new car but was interested and was seeking advice to glance at opportunities. Metro Honda in Johnston had great customer service and really helped me enjoy my experience and ultimately feel like i scored with an amazing deal. They were extremely knowledgable, with quality answers to every question i had and they were very reasonable with me. If i felt forced into something, i would have left instantly but they made me comfortable and helped me make a great decision. Every person i dealt with (Ben Najas, Matt Sousa, Rob Greico, Ricardo Castillo) was very professional and were the reason why I made my decision. Ben thouoroughly explained all the features of the car and helped me tremendously. The car itself, 2013 Honda Accord Sport, fits everything i wanted in a car and the gas mileage is more than great. I highly recommend this dealership to anyone looking for honest, reasonable, educated and high quality advice when looking at buying/leasing a new/used car. Overall, it was a great experience, I'm very satisfied and plan on staying loyal to this dealership, as i'm sure you would too if you give it a try. More
We can't say enough about Metro Honda. A class act all the way! As long as we live in Rhode Island we will always have a Honda, and we will aways come back to Metro. When we bought our 2012 Accord, Be all the way! As long as we live in Rhode Island we will always have a Honda, and we will aways come back to Metro. When we bought our 2012 Accord, Benjamin was so helpful, polite, and very professional and pleasant. An exceptional sales experience! The service department is great also. We love our Honda! More
The team at Metro Honda was superb. Very professional and informed. Answered all my questions quickly and honestly. Juan Carlos my salesman was the best. Gave all the information i wanted and made the proces informed. Answered all my questions quickly and honestly. Juan Carlos my salesman was the best. Gave all the information i wanted and made the process of buying a new car as painless as possible. There was a small problem during the financing process, but after i informed Metro, they fixed it within 5 minutes and i was actually better off than would have been originally. This is my third car that i have purchased there and i will be continuing to go there for my Honda needs in the future. i am a very happy customer. More
I went to Metro Honda with high expectations. I went in as a very serious buyer looking at the Honda 2013 civic. I spoke with Danielle over the phone (she was very friendly) and was told I would meet with as a very serious buyer looking at the Honda 2013 civic. I spoke with Danielle over the phone (she was very friendly) and was told I would meet with Ricardo. I drove 45 minutes and by the time I got there my name was not written down and I was passed along to Raymond Santilli. I said I was looking at a honda lx civic in white and that I had never driven one. I had done extensive research and new more than Raymond did. He did not show me the trunk, the engine, or any parts of the car when we test drove. I asked if there was bluetooth, which I knew there was, and he said no, then yes upon my correction. After the test drive I wanted to know specifically what price I could get the car for. Yes, the price for a honda lx civic in white. Why is this so hard? Raymond said "19,755" which is retail price. I asked if there were any incentives or discounts his response: "It's president's month." Okay... so what does that mean? "Up to $1800 off." So i asked specifically for a print out of this deal and he said he could'nt give it to me. I asked for a deal in writing and he said he couldn't give it to me. I then asked to see if they had any other deals to show me and Raymond said there's a book of deals but only the manager has access to it. I again asked if we could discuss deals and he literally said no. I was completely written off, I had no tour of the car/the features, and I will never ever return to Metro Honda. My experience was awful and I was treated as if I were "clueless". Danielle followed up with a call and then gave me a SECOND price saying the car would be $18,700 but that I would have to drive back to the dealership if I wanted a more "aggressive price". What kind of service is this? Why am I the one doing all the work when I am where the money is? On a second note, I went to another Honda dealer and was told a direct price and all of the deals on the computer WITH a printout to take home. As a Public Relations professional, the "image" of Metro Honda is definitely suffering, just look at Yelp reviews as well as the majority of these reviews. I will tell everyone about my awful and rude experience at Metro Honda. Never ever go here. More
Had my front brake rotors and pads changed half a year ago. Service rep talked me into getting aftermarket rotors (I wanted original Honda ones), saying their quality is the same as original Honda and I c ago. Service rep talked me into getting aftermarket rotors (I wanted original Honda ones), saying their quality is the same as original Honda and I can save some money. Noticed now vibration at steering wheel when braking. Went back at dealership and they told me rotors need machining. What??? Machine rotors after only half year? The original Honda ones lasted me 5 years! After giving them a piece of my mind, eventually they changed (or so they claim) the rotors - which were in 1 year warranty anyway - with another aftermarket ones. Had several issues with them over time (essentially sloppy work that made me come back so they can fix them). Funny they think that offering either free oil change or washing will make up for those. I am definitely NOT recommending them to anyone! More
To me I feel the experience of buying a car has a bit of negative stigma attached to it. But my experience at Metro Hobda was anything but that. From the minute the salesman greeted me to the sales manager negative stigma attached to it. But my experience at Metro Hobda was anything but that. From the minute the salesman greeted me to the sales manager congraduating me on my purchase, right down to shaking the finance manager hand I was sold on my Metro experience. I am truly a Honda customer for life and a Metro customer for ever! More
I've been doing business with Metro Honda for many years. I've purchased and serviced my Honda at this dealership - a 2004 Honda Odyssey. I've always found the team there to be professional, efficient and he I've purchased and serviced my Honda at this dealership - a 2004 Honda Odyssey. I've always found the team there to be professional, efficient and helpful. When I recently decided to trade my 2004 Odyssey, I was very surprise when I ended up selling the Odyssey......to Metro Honda. After we just received a letter from Metro Honda asking to buy back the Odyssey from us, Metro Honda offered me a reasonable trade price for our Odyssey, Juan Carlos also gave us a great price to purchase the 2011 Pilot from their used car inventory. The price was close enough to my expectations and still allowed the dealership to make a reasonable profit on the vehicle. Juan Carlos Cuellar was extremely professional and straight-forward in our dealings. He didn't waste my time and treated me like a valued customer. I really appreciate his direct approach and strong follow-through. Juan Carlos is an asset to the Metro Honda team. I won't hesitate to do business with Metro Honda again in the near future. Thanks Metro we love our 2011 Honda Pilot.... #1 More