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Grieco Ford of Fort Lauderdale

Fort Lauderdale, FL

3.4
264 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Thank you for considering Grieco Automotive Group and we look forward to serving you for many years to come.
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1333 N Federal Hwy

Fort Lauderdale, FL

33304

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Showing 264 reviews

December 09, 2021

They didn’t even wipe my car down or try to keep clean during service. Dirt and foot prints all over. Very sloppy More

by Flybyshari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
Dec 15, 2021 -

Grieco Ford of Fort Lauderdale responded

We are sorry for any inconvenience. We take customer satisfaction seriously and are disappointed if you have not experienced that thus far. In order for us to better assist with this situation, please contact Louis Izquierdo, General Manager, via email at lizquierdo@griecocars.com.

November 02, 2021

My experience at Grieco Ford of Delray was top notch. I was well taken care of by salesman Brevens and Mr. Rainer Kania. I would recommend this dealership to anyone that's in the market for a Ford. I drove More

by Rafael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brevens
Nov 03, 2021 -

Grieco Ford of Fort Lauderdale responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

August 03, 2021

Awesome experience one of the only dealers I know that is super honest to get the right deal for you about two weeks ago a leased a 2021 ford explorer st and Christopher Acosta was my sales man super honest More

by downritetowingmiami
Recommend Dealer
Yes
Employees Worked With
Christopher Acosta
Aug 04, 2021 -

Grieco Ford of Fort Lauderdale responded

HI! Thank you so much for your kind words. We are so glad you are satisfied with your 2020 Ford 450. Please feel free to reach out if you need anything.

May 25, 2021

Customer service was amazing. Everyone here is friendly & kind. Sabrina helped me with EVERYTHING & she went the extra mile. I traded my GMC Terrain for BMW X6. The process was painless &it didn’t take lon More

by Natplummer812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
May 25, 2021 -

Grieco Ford of Fort Lauderdale responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

February 24, 2021

My service advisor Kimberly Lewis is amazing. She cares about you and makes sure everything is taken care of. She's the best. She gives you fantastic customer service and provides professional service. Ki More

by nldrums
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Lewis
Feb 25, 2021 -

Grieco Ford of Fort Lauderdale responded

Thanks for the great review, we are so glad that Kimberly could help make your experience a breeze. Please feel free to reach out if you need anything!

February 22, 2021

When I bought my F-150 in 2019, I paid extra for a warrantee on my tires. After I got a flat, the dealership claimed they had no records of the tire warrantee. I hear from others it is a common practi More

by WHATAGR8PA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Tormo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Grieco Ford of Fort Lauderdale responded

We apologize as this is not the level of customer service we promote at Grieco. We would appreciate another opportunity to work with you. Should you wish to discuss, please do not hesitate to reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com.

December 06, 2020

Very happy with my new vehicle purchased especially with the great assistance provided by Don LeMay. He is very knowledgeable, efficient and he goes the extra mile to provide excellent customer service and More

by Javier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge L. Reyes
October 10, 2020

Don was a great knowledgeable no pressure sales person , genuine person to deal with and goes the extra mile to assist you with a purchase and after More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike In finance
October 05, 2020

Nightmare!!!! I’m sure the sales department is great!!! Service is very unprofessional!!!! Dan Abate the service advisor that took care of us is very rude and rather than wanted to help he likes to be More

by Yvette
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Abate service advisor
Oct 06, 2020 -

Grieco Ford of Fort Lauderdale responded

Yvette, we are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to David Brownell, Service Manager, via email at dbrownell@griecocars.com.

Oct 06, 2020 -

Yvette responded

Sorry he don't seem very interested either. I'm glad is over. We do have a engine reman business in the past 10 years we have purchase 4 vehicles for our company, but I can assure I will not visit your dealership anymore. I very sorry the experience was terrible!!!! If you like to reach us as 954 260 1849

August 27, 2020

Grieco Ford offered excellent service and hospitality. Justin Cohen answered all of my questions; he was super helpful, knowledgeable and accommodating. Justin came to pick me up at home and so I test dro More

by barbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tormo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Cohen
Sep 01, 2020 -

Grieco Ford of Fort Lauderdale responded

Thanks for sharing your quality experience with our team. We appreciate your business and hope to see you again soon!

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