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Grieco Ford of Fort Lauderdale
Fort Lauderdale, FL
264 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location.
Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business.
Thank you for considering Grieco Automotive Group and we look forward to serving you for many years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
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Showing 264 reviews
September 09, 2022
Horrible experience. . Once looked at this dealership as reputable until I was asked to pay 30k over sticker price.. I hope the State intervenes or manufacturers find othe . Once looked at this dealership as reputable until I was asked to pay 30k over sticker price.. I hope the State intervenes or manufacturers find other means of distributing vehicles.. 30k in negative equity is ridiculous.. More
by Corey
Employees Worked With
SALES
July 13, 2022
Very lazy mechanic work. Sorry but that's the truth. I rarely put a negative review but lately Ford Ft Lauderdale deserves a review like this because this is not the first Sorry but that's the truth. I rarely put a negative review but lately Ford Ft Lauderdale deserves a review like this because this is not the first time ive had issues with this place. I went there for oil and filter change and I asked them to check battery because it seemed faulty at times. Jeff attended me. His customer service was okay but he did not seem to be too enthusiastic about customer service. He just seemed to be going through the motions. He told me the battery was going to be $250 which is really steep. Total bill came up to $300 and change. After I took car later my windshield wipers were not working so I has to take it back to Jeff. They took it on back and got the windshield wipers working again. Jeff explained to me that there was some corrosion on the positive wire and that the wire was making weak contact to battery. He told me "oh take a brush to it and pour some boiling water to take the corrosion out" I just said okay and left. My question is the mechanics when they replaced the battery they should have cleaned the cable before installing the battery? I'm the customer. Why do I have to do that? I mean wow! That service should have been included on that outrageous price of $250 for a battery. The more I think about it, the more upset I get. Sorry if I'm over reacting but that's my take. Maybe I should go to ford of margate from now on. Please whoever is the boss at Ford ft lauderdale there let me know. Maybe there's a way to make this right but I want other customers to realize what they're getting into when they come to this dealership to this repair center. More
by Smartfox37
Employees Worked With
Jeff
May 31, 2022
terrible service. I went for a warranty issue for my battery (2020 battery with 36 month warranty written right on it), they say since my car is out of warranty they I went for a warranty issue for my battery (2020 battery with 36 month warranty written right on it), they say since my car is out of warranty they won't honor the battery warranty even though they admit the battery is still under its warranty??? I ask for the manager who is to busy to speak (often the case) and the service guy gives me the number of the general manager. I call the number I was given which happened to be his personal number and the GENERAL MANAGER of the store didn't even take the time to ask why I was calling, instead he screamed for 5 minutes how dare I call him on his private phone and kept yelling who gave me his number. he was cursing and kept yelling, extremely rude and again this is the locations general manager Louis Izquierdo. Again never even asked why I was calling or how he could help me, just yelled and cursed. If this is how the general manager acts you can guess how the staff is acting if this is their example. very disappointed. also ford refused to honor the warranty so I simply drove to O'Reilies autocrats and within 5 minutes a free new battery warranty honored. More
by poorattitude
Employees Worked With
Louis izquierdo
May 24, 2022
Any dealer is a better dealer for ordering a new Ford than this dealer! This dealership is run by either the most incompetent or apathetic general manager in the whole car sales industry, possibly both. than this dealer! This dealership is run by either the most incompetent or apathetic general manager in the whole car sales industry, possibly both. I reserved a Ford Bronco in October of 2020 and placed an order the day the order banks went live. This was 577 days ago. They asked for a cash deposit on March 21, 2021 to secure my purchase order. In that time, I’ve had 3 sales persons handling my account. Each of them has told me that only the general manager can access the bronco files. Since my order, I have left an email, multiple voicemails, over 2 dozen phone calls, and 3 walk in appointments to meet this general manager, Mr. Louis Izquierdo. He has been unavailable for each and every one of them. He has not responded to my calls, given an estimate of my position in line, how many cars are allocated to the dealership, or even a rough ETA. Mr. Izquierdo, if you are reading this, you’re job is to sell cars. If you’re going to hold all the information to yourself, the least you can do is return correspondence. In receiving a deposit, they were legally required to provide me with a purchase price and timeline of delivery, pursuant to Florida 501.976 (10), which they have not. They have kept my money and held me arms length with no information when I can expect a production date, a delivery, or anything for that matter. For 431 days they have taken my deposit interest free without full filling their legal obligations to the deal. The customer service to follow has been abysmal. Whereas they expect me to spend $50,000 on a truck, they are unable to do the decency of signing a buyers order, give estimates or even basic reassurances. They’ve told me “Sir you’re going do what you’re going to do. Leave as many 1 star reviews as you want.” Use this deceptive dealer at your own risk. More
by Starm
Employees Worked With
Louis Izquierdo
April 30, 2022
I had a horrible experience with this dealer, GRIECO FORD, FORT LAUDERDALE I bought a car from them with problems, a tire had a cut and was leaking air, Detail, in Carfax it says that the 4 tires were m FORD, FORT LAUDERDALE I bought a car from them with problems, a tire had a cut and was leaking air, Detail, in Carfax it says that the 4 tires were mounted on Grieco Ford, after discovering that the tires are old and dry, The car did not have the Tire inflation kit, I went there 3 times they kept messing with me and they just gave me the kit because they took it from another car, the tire they said it was me who cut it on the way home, after 15 days finding out that the car battery was no good, they recharged an old battery to sell the car, I had to buy one new, they don't give any warranty on the cars even for a day, the after sales manager is not friendly, run away from these guys! More
by helinhog
Employees Worked With
Used car sales manager
April 01, 2022
This dealership will do everything wrong from giving you misleading pricing till the day you sign papers and even transferring your tag incorrectly. Was even bribed by one of the managers to pay me a couple misleading pricing till the day you sign papers and even transferring your tag incorrectly. Was even bribed by one of the managers to pay me a couple thousand dollars if I didn’t want to pay an addendum on MY build. His exact words ( if you don’t take the truck and pay the mark up, we will and we will sell it to make more money than selling it to you) then offers me a couple Thousand to walk away again!! I can’t tell you enough to go shop somewhere else for a Ford Vehicle. I buy at least two cars a year and I’ve never dealt with an experience like this in my life More
by Blake J
Employees Worked With
Sales and general managers
March 07, 2022
Integrity - something that is sadly lacking at this dealership. You work hard to build a reputation but it only takes minutes to destroy it. Sometimes it is destroyed from within and the person causi dealership. You work hard to build a reputation but it only takes minutes to destroy it. Sometimes it is destroyed from within and the person causing the damage is no longer there but the damage remains and the lack of action on your part, to address the issue with the customer, means you are in agreement; making the damage that much worse. Having my car here for a routine oil change, I was advised I also needed a cabin filter. That turned a 45 minute wait, into a 3+ hour ordeal. No worries yet. Once home, I noticed how dirty the interior was and that my prescription sunglasses, left on the passenger seat, were damaged. I called and was assured by the gentleman on the phone, who made a point to tell me he wasn’t the service manager, he would look into it. Still no worries but it stops here. A week wen’t by and I got a call, inquiring why I didn’t give them all 5’s on the survey. I explained and was told to get the glasses repaired and they would reimburse me and oh, would I mind taking the survey again. I paid to have the sunglasses repaired and presented the damaged lens and receipt to the service receptionist, to her credit, the only one that would ever speak to me. Then they refused to fully reimburse me for the glasses and the service manager, David, lied about conversations I never had with him. The only reason I was making this an issue is the glasses were over $700. I also left numerous voice mails for the General Manager, Lewis Ivquierdo but never the courtesy of a reply. How can you trust this kind of investment, with a dealership that has NO INTEGRITY? You have too many options and I strongly suggest you investigate other options. More
by samsasser
Employees Worked With
David Brownell-Service Manager and Lewis Ivquierdo-General Manager
January 22, 2022
Horrible dealership, they did me dirty and are know for this. From the general manger all down to the deceitful sales people like Marcel and the worst ever Cole. Above them all is the niece of owner of own this. From the general manger all down to the deceitful sales people like Marcel and the worst ever Cole. Above them all is the niece of owner of owner who tried paying me off in Pennie’s on tbe dollar of what Im owed/promised. When I told her that I was not settling for less she used the worst language I’ve heard. That was also on speaker phone in front of my daughter. She would be ashamed with her potty mouth. More
by MATTMAS
December 13, 2021
I recently purchased an F-150 at Grieco Ford, Ft. Lauderdale and it was the absolute best car-buying experience I have ever had. Gian Montoya was great at sowing the unit, discussing the options an Lauderdale and it was the absolute best car-buying experience I have ever had. Gian Montoya was great at sowing the unit, discussing the options and working to get a good deal and his selling ability is top-notch. Darwin Padro did the Financing portion and I could have not be in better hands. Thanks for a great experience! More
by josegvargas73
Employees Worked With
Gian Montoya
