Grieco Ford of Fort Lauderdale

I have owned numerous Ford trucks, and I needed to buy new key fobs for my current vehicle. This dealer sold me two fobs and said I needed to make an appointment to get them programmed. I was told the pro new key fobs for my current vehicle. This dealer sold me two fobs and said I needed to make an appointment to get them programmed. I was told the programming was included in the cost of the keys. Turns out that was not true. When I arrived for the appointment to get the keys programmed, I was told it would cost $180. The associate (Lisa) did not apologize or offer any service. The fobs ($440) are worthless without programming, but that cost was not disclosed and the fobs have a no-return policy. There are plenty of Ford dealerships. I will not use this one for sales or service. More

I visited the dealership on 5/7 stressed out after losing my vehicle in the Fort Lauderdale flood. I had a great experience working with Rohan the salesman to find the right vehicle, David in Finance which t my vehicle in the Fort Lauderdale flood. I had a great experience working with Rohan the salesman to find the right vehicle, David in Finance which took care of the financials and Isiah the Sales Manager which offered a deal I could not refuse. Thank you for the personal customer service experience. More

These people were not happy about the deal the sales guy made. Rather than keeping the deal, they backed out. Not only did they back out, they have not refunded my deposit. It's been over 2 weeks, Louis the made. Rather than keeping the deal, they backed out. Not only did they back out, they have not refunded my deposit. It's been over 2 weeks, Louis the GM said it would be 7-10 business days and that was past last week. Do not trust these people for anything. Just spoke to a family member of Grieco named Carmela Moran at 401-487-5497 (cell) she said I would eventually get my money back and when I told her it was already days past when they said I would have it and that Louis was blaming my bank. I told her I would not stop until the money was refunded. She decided to hang up. Gotta love their moto of 100% customer satisfaction. More

have brought my brand new car in 3 times now for the same issue. The first two times they fixed different things, the third time they told me since there were no lights and the computer didn't tell them some issue. The first two times they fixed different things, the third time they told me since there were no lights and the computer didn't tell them something was wrong that nothing was wrong. 5 minutes driving the thing would say otherwise, so I'm just assuming they didn't even get behind the wheel. More

BEWARE! They force everyone to buy interior and exterior protection plans from Zurich, however after they have your money and have promised you protection fr They force everyone to buy interior and exterior protection plans from Zurich, however after they have your money and have promised you protection from Zurich you better check to make sure that insurance is in place! They cancelled our contract with Zurich and kept the money! We had to get the FL Department of Financial Services (department of inusrance) involved and then Grieco cut a check to our finance company after they were caught red-handed! More

In the market for a new mustang. Came in for my appointment at 6:30 with Alex. Alex wasn't even available to take care of me for the time we had agreed on. How professional ... I Came in for my appointment at 6:30 with Alex. Alex wasn't even available to take care of me for the time we had agreed on. How professional ... I was taken care of by another salesman. I inquired about leasing a new GT to which he said they don't lease GTs. I asked why and he said because they come back trashed. I guess he took me for a vandal. I asked him to please run the numbers regardless on a GT premium trim. He comes back with a $1400 monthly quote... I've seen Lamborghini's lease for less. . I asked him to re-run the numbers with a trade in valued at ~ $35,000 private sale on KBB (Kelly Blue Book). He comes back with a trade in value of $22,000 ... it gets worse.... I check the numbers because somehow my quoted monthly went up.... This salesman is either lazy or mentally stunted because he added my car's value price to the balance. I didn't even say anything, just grabbed my stuff, thanked him and walked off; if they make absolute rookie mistakes (or intentionally do these things), I can't imagine what doing business with these people would be like. Jesus Christ what a joke this place is. Please, do yourself a favor and go elsewhere. More

Arrived early for a service call (oil change). The service people said that was fine, but later the woman in service (init.: ER) badgered me by complaining that I messed up the service department' The service people said that was fine, but later the woman in service (init.: ER) badgered me by complaining that I messed up the service department's schedule by coming early. VERY RUDE PEOPLE AT GRIECO FORD SERVICE! After arriving for an oil change, they said I needed a new battery, new wipers, cooling system flush in addition to the oil change! I refused all except the oil change. They were going to charge me over $700! CRIMINALS AND THIEVES AT GRIECO FORD SERVICE! When all was done I found that the service tech had rummaged through the glove box and left the driver's seat way out of position. LAZY SERVICE TECHS AT GRIECO FORD SERVICE! More

Horrible experience. . Once looked at this dealership as reputable until I was asked to pay 30k over sticker price.. I hope the State intervenes or manufacturers find othe . Once looked at this dealership as reputable until I was asked to pay 30k over sticker price.. I hope the State intervenes or manufacturers find other means of distributing vehicles.. 30k in negative equity is ridiculous.. More