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Grieco Ford of Delray Beach

Delray Beach, FL

3.2
170 Reviews

2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 170 reviews

August 08, 2020

I purchased a 2012 Ford Escape and noticed a leak. Sergio immediately assigned Charlie to fix it. Both Sergio and Charlie gave excellent customer service! More

by dorothysgirlj
Recommend Dealer
Yes
Employees Worked With
Sergio, Charlie
Aug 10, 2020 -

Grieco Ford of Delray Beach responded

Thank you for the excellent review! We are elated to hear of your great experience with Sergio and Charlie. Please let us know if you need anything else.

August 06, 2020

Very unhappy with my purchase , Long term of the loan is different from I was told plus additional charges I was not explained. Woman don’t go there alone. This happened a few months ago n it’s my fault for More

by Ormaeche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance department
Aug 07, 2020 -

Grieco Ford of Delray Beach responded

We are sincerely sorry for any inconvenience you faced. We take customer satisfaction seriously, and we are disappointed if you did not experience that amongst the entire team. In an effort to better understand the situation, we would appreciate an opportunity to speak with you about this matter. Please feel free to reach out to John Carino, General Manager, via email at jcarino@griecocars.com.

July 28, 2020

New Truck Purchase It was a pleasure to deal with Richard. He was able to reach our goal for product and price. The process was a little too long but fairly painless. Ha More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Jul 28, 2020 -

Grieco Ford of Delray Beach responded

Alan, thank you for the great review about Richard and for being such a great customer. We appreciate you and look forward to your next visit.

July 27, 2020

My experience with Richard was very good I’ll always deal with him he’s such a professional at job thanks again for your great service 😎 More

by Miguelleonwyatt
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Jul 28, 2020 -

Grieco Ford of Delray Beach responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience with Richard. Please let us know if you need any further assistance!

July 20, 2020

I’m very pleased with my buying experience with Mr. Chris Molina. He was very product knowledgeable, professional, and thorough. He even picked me up from the Airport when I flew in from North Carolina. H More

by Walden.cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Molina
Jul 21, 2020 -

Grieco Ford of Delray Beach responded

Cynthia, thank you for taking the time to share your excellent experience with Chris! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

July 20, 2020

Richard is the best he helped me get into the truck that I wanted and he got me the best deal he could. No complaints here More

by Supremepatty2709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Jul 21, 2020 -

Grieco Ford of Delray Beach responded

Thanks for the excellent review! We are so pleased to hear about your experience with Richard and the team. Please let us know if you need anything.

July 20, 2020

Outstanding performance truthful person outstanding salesperson truthful person to this word very honest look you straight in the eye when you're doing the deal which is very important to me dress very More

by 2008 f 150
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Jul 21, 2020 -

Grieco Ford of Delray Beach responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

July 12, 2020

Incredibly helpful! Made sure to walk us through the entire process and was open about everything along the way. Made the process very easy for an inexperienced buyer! More

by Mcaldwell18
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Jul 14, 2020 -

Grieco Ford of Delray Beach responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

July 11, 2020

Professional, courteous, professional service Richard makes the buying experience a pleasure, which is something I have not experienced in the past. He is knowledgeable, courteous, professional a More

by siboneymsports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Jul 14, 2020 -

Grieco Ford of Delray Beach responded

Wow, that is what we love to hear! Thank you for the kind words about Richard. Your recommendation means the world to us.

July 07, 2020

Great Customer Service ! Richard, one of the associates taking care of selling me the 2020 Mustang, was very courteous and knowledgeable. He went out of his way to make sure I More

by Tommy1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Jul 08, 2020 -

Grieco Ford of Delray Beach responded

Wow, that is what we love to hear! Thank you for the kind words in regards to Richard. Your recommendation means the world to us.

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