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Grieco Ford of Delray Beach

Delray Beach, FL

3.2
172 Reviews

2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 172 reviews

August 24, 2021

Regarding my visit to the service center;Faith, was Regarding my visit to the service center; Faith, was informative, well spoken, with a delightful personality. Appreciatively, Accommodated my "las More

by Christines1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faith
Aug 25, 2021 -

Grieco Ford of Delray Beach responded

Hi Christine, thank you so much for sharing your service department experience with us. We appreciate your business and thank you for being such a great customer.

August 10, 2021

Maybe the dealership is fine . Lorenzo is the is a thief . He took of me screwed for 2,000.00 because hes broke and he im because i came asked how wrote and made it too easy . But , now I see the owner on More

by Markzarafu
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorenzo , Lorenzo ,Lorenzo , Richard Guide
Aug 10, 2021 -

Markzarafu responded

You know what this kid did . Im shocked your going to let him get away with it. his sales mangers is protecting you know right ? At this point i already paid a lawyer THE BEST IN THE BUSINESS. I know your law is good too. So you going to let a 20 yr wise punk do this . Give me a call 954 695 9830 I am very loyal customer . I have business in Boca I know its no big deal . BUT i bought the car from you to support my dealer . Neither one of us need the $$ . I like to show that i try . Thanks Mark Zarafu

Aug 10, 2021 -

Markzarafu responded

PS- i promise if you call me and bring PROOF in black in white what he did you would PUKE how bad he is . He running his own business under your name. Yes haha its not funny buts he getting away with . I am the second victim.

Aug 12, 2021 -

Grieco Ford of Delray Beach responded

We are sorry for any inconvenience while our records indicate the $2,000 was for an installation, we would appreciate an opportunity to learn more about your experience to further resolve any issues for you. In an effort to turn your experience around, please reach out to John Carino (Variable Operations Director) via email at jcarino@griecocars.com, so we may better assist you.

Aug 12, 2021 -

Markzarafu responded

Im not sure how you have a record of it because your salesman took the 2,000 and never turned it in . Go check where the 2K ? call me 954 695 9830 My name is Mark . Make it fast I just my paid my lawyer to sue this kid . He said Greco is responsible for his salemans actions.

Aug 12, 2021 -

Markzarafu responded

BTW at least you are decent enough to respond . I appreciate that . On the google review for Grieco Ford . The OWNER only responds to the good comments . Im know its a good dealership . Its just 1 dirt bag salesman . Not sure why THE OWNER wouldnt respond so he can get some detail put the trash on the curb . ?? I dont think THE OWNER is really the owner . I think its someone else looking out for his dirt bag salesman

July 04, 2021

First off I give my sales person 5 stars he was OUTSTANDING PAULO FERREIRA. BEAUTIFUL show room and building. sales were very friendly and confident in their knowledge BUT I live 2 hours away a More

by keli80
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paulo Ferreira , Richard Guide
Jul 06, 2021 -

Grieco Ford of Delray Beach responded

Hello, we are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com and they will be happy to speak with you.

Jul 13, 2021 -

keli80 responded

RUN RUN RUN worst ever, I did receive a call from Jeffery on July 6th, we chatted and after he heard about another issue, yes, black paint spots on hood and roof, he stated it was from spraying a black bumper and most likely spread to the jeep I purchased. So we agreed on a price and he was very nice I would receive a check two checks as they still owe (d) me from purchase, on July 8th via FEDEX. Today is July 13, I am still waiting on the checks, and have attempted to call, left two voice message, he has been sent text messages as well, NO RESPONSE. I then after send an email to Mike and another General manager this morning, NOTHING. I even attempted to call to speak with someone in Finance, after 4 tries via the operator they hung up on me. Guess next step in BBB then......... I truly feel sorry for Paulo the salesman, as he did his job he needs to fin d a new dealership to work for as this one is doing him no justice.

Jul 13, 2021 -

keli80 responded

RUN

July 02, 2021

If you go there ask for William he's gonna be straightforward with everything not gonna give you the run around or try to stack useless add-ons. More

by Carltondrake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Richard Guide
Jul 02, 2021 -

Grieco Ford of Delray Beach responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

June 23, 2021

I've bought 5 or 6 cars from Alan Sanfillipo, and Alan is the best. He treats me with respect and is a true professional. That's why I keep buying cars from Alan. Thanks Alan. More

by Bruce Majewski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 24, 2021 -

Grieco Ford of Delray Beach responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

May 05, 2021

DO NOT TRUST THIS DEALERSHIP! - They will lie and tell you anything just to get you in the door. Our experience today was terrible and was an example of the worst practices in car sales. Because we are More

by Amber Steigerwald
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Guide
May 05, 2021 -

Grieco Ford of Delray Beach responded

Hi Amber, we apologize as this is not the level of customer service we promote here. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com or by phone at (401) 487-5497.

April 21, 2021

AWFUL, SLEEZY, STEREOTYICAL, Greico puts vehicles on their site they don't have then lure you in to sell you something you don't want. They set up a "VIP" appointment and once you get there they make y More

by Max
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
3 sales guys, each realized it was a problem and bailed.
Apr 22, 2021 -

Grieco Ford of Delray Beach responded

Hi Max, we apologize as this is not the level of customer service we promote at Grieco. We know that your time is valuable and hope to have a second chance to show you that. Should you wish to discuss, please do not hesitate to reach out to Mike Trontz, General Manager, via email at mtrontz@griecocars.com.

March 31, 2021

Both our sales person Lydia & the finance manager Joe worked extremely hard to find me the truck I needed at a price that worked for me. Great experience More

by Gyrraff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
Apr 02, 2021 -

Grieco Ford of Delray Beach responded

Thanks for the great review! We are so happy Lydia and Joe were able to find you what your were looking for!

March 13, 2021

Dylan Stewart you was amazing, the service was excellent very honest and professional!!! Thank you for helping us seal the deal! My mother loves her car!!! More

by Mstalarlynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Stewart
Mar 15, 2021 -

Grieco Ford of Delray Beach responded

Thanks for the great review! We appreciate it and hope to do business with you again in the future.

February 28, 2021

Ian Divittorio at Greieco Ford in Del Ray FL was our salesperson for our vehicle purchase. We were so happy to spend the morning with him as he patiently, attentively and informatively walked us through More

by Richwmath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Divittorio
Mar 01, 2021 -

Grieco Ford of Delray Beach responded

Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression!

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