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Grieco Ford of Delray Beach
Delray Beach, FL
170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 170 reviews
May 08, 2023
Don’t walk…run away from this dealership. 1st red flag - The Ol’ Bait and switch. They changed the price on me vs. What I had agreed upon with the salesperson. (I was buying out of state and 1st red flag - The Ol’ Bait and switch. They changed the price on me vs. What I had agreed upon with the salesperson. (I was buying out of state and didn’t realize it til the paperwork was overnighted etc.) 2nd red flag - The staff wrecked the vehicle before delivery (out of state deal) and didn’t offer anything, hardly got an apology, I had to battle for any type of compensation, and even then, they have not held to their word despite multiple attempts on my behalf. 3rd red flag - the vehicle was supposedly detailed before delivery. They should find a new detailer because the vehicle wasn’t detailed at all. Save yourself the headache - these folks aren’t honest and will screw you any chance they get. More
by Dhlavaty
Employees Worked With
Management
April 01, 2023
If I could literally give zero stars I would. Progressive sent my car here to get work done, it’s been two months and no telling when I’ll actually get my car back. There is absolutely minimal co Progressive sent my car here to get work done, it’s been two months and no telling when I’ll actually get my car back. There is absolutely minimal communication and when I do get ahold of someone I’m given the run around. They refuse to give me a loaner vehicle & compensate me in any way. I’ve reached out to the management to no avail. My emails and phone calls are left unreturned. More
by Nichole
Employees Worked With
N/a
March 17, 2023
INCOMPETENT! ! Park your car in the middle of the Everglades and wait a week... you'll get the same service as these hustlers. Left my truck for an oil, lube and f ! Park your car in the middle of the Everglades and wait a week... you'll get the same service as these hustlers. Left my truck for an oil, lube and filter, tire rotation and check transmission....6 DAYS LATER nothing had been done. No communication at all. These folks send the xx meter to infinity. Avoid at all costs. BUYER BEWARE. More
by donlaw
Employees Worked With
Darlene
March 02, 2023
Would never buy another car from Grieco Ford. Sued and got $1160.00 judgement against Grieco for over charges. Management and sales representative ignored repeated request to resolve issue. Sued and got $1160.00 judgement against Grieco for over charges. Management and sales representative ignored repeated request to resolve issue. More
by mpggolf
Employees Worked With
Lorenzo
February 25, 2023
No stars! Please run away form this Dealership. They are sexists, confused, they threaten customers, and once you buy they tell lots of lies and promises that Please run away form this Dealership. They are sexists, confused, they threaten customers, and once you buy they tell lots of lies and promises that they never keep. I was forced to buy a 2016 Ford Escape after being scammed with my 2014 Tiguan with no AC in Florida! They forced me to buy an extended warranty and lots of other stuff. In November 4th I had an accident and the car turned to a total loss. The insurance company payed her part but iam still paying financial monthly because the dealership is late with the refund check and Gap Insurance as well. Iam broke and they don’t help at all! They are scammers. The finance director threatened me and it’s a horrible, a sexist men and a liar too. Never get there! More
by Tatigrif
Employees Worked With
David Sissenwein
February 07, 2023
***IF YOU HAVE HAD A PROBLEM WITH THIS DEALERSHIP REPORT THEM TO THE BETTER BUSINESS BUREAU AND FILE A COMPLAINT.*** Imagine a woman who is 9 months pregnant become the object of hostility and bullying at a THEM TO THE BETTER BUSINESS BUREAU AND FILE A COMPLAINT.*** Imagine a woman who is 9 months pregnant become the object of hostility and bullying at a car dealership. That is our story. We bought a van from the manchildren at Greico Ford a few months ago and after 10 days it broke down. I took it back and they kept it for 10 more days, then they finally “fixed” the problems that we brought it in for. But not before we were gaslighted for buying a used car from them — yes, you heard that correctly — my 9 month pregnant wife was told, verbatim, “you should have known what you were getting into when you bought a car with this many miles on it.” When I picked up the van finally I made a right out of the parking lot and the check engine light came immediately back on. I had my mechanic hook it up to the computer and there was a laundry list of more problems it had. Either the mechanics there don’t know what they are doing and couldn’t find these very basic problems or the management just don’t care — neither is acceptable. They care about nothing but making a few quick bucks. They filled their pockets while they hid behind their contracts and sales counter. Here’s where it gets really dirty: The used car sales manager Chris showed me no option but to turn the van back in for another car (which I didn’t want because they had no more vans at their dealership). I was offered $1500 LESS for the car I had for 10 days. Worse yet I was told I MUST buy from their inventory in order to have that credit— a refund was not an option. I was therefore forced into a car that was not only NOT the car we wanted but had an incredibly unfair price tag. (I’m pretty sure they added fees that weren’t supposed to be there or higher than normal because of the heated interaction we had after all of this happened.) Ultimately, that they created an impossible situation that put the customer in a rock-and-hard-place scenario by selling us a van that shouldn’t have been on their lot and then taking advantage of our vulnerability when we were without a car. Bottom line: awful quality vehicle followed by overpriced vehicle followed by hidden fees, topped off with aggressive and hostile management style. Note to the toddlers running the place: People who take advantage of people are weak. It takes strength to do the right thing especially when there is self-gain on the line. Note to everyone else: BBB didn’t get me everything I wanted in rectifying the situation but I did get a check for the difference in the refund of my warranty. So, REPORT THEM TO THE BBB! Don’t stop— Greico knows they’re in the wrong. More
by mrielm83
Employees Worked With
Richard Guide
February 05, 2023
Brought my 2017 edge for oil change as part of my Ford Maintenance package. The mechanic market the remaining breaks pads as 5mil for all 4 breaks. My rear breaks where changed 2 month ago, my front break Maintenance package. The mechanic market the remaining breaks pads as 5mil for all 4 breaks. My rear breaks where changed 2 month ago, my front breaks are still the originals (I now have about 72k miles). I wouldn't bring the car back to this dealership. The service advisor was very good. More
by Neil6345
Employees Worked With
Trevor
January 26, 2023
DO NOT USE THIS DEALERSHIP! This is the WORST dealership for service. Had one great service advisor but she left. Appointments are required to drop off the vehicle so it can This is the WORST dealership for service. Had one great service advisor but she left. Appointments are required to drop off the vehicle so it can sit in line for DAYS waiting to be diagnosed...Not serviced just diagnosed!! xxxxxxxx!! My appointment was for a repair they supposedly had fixed. Better yet..DO NOT BUY A FORD! I own/have owned Lexus & Mercedes. Those dealerships have intelligent advisors & managers who know what customer service is. More
by sandy
Employees Worked With
Service Department--Alexis Dominick, Jarrod Pilone, Holger Freimann
January 23, 2023
Excellent to deal with, planned out experience by Lydia and the staff! I would highly recommend anyone looking for their next vehicle to go to Grieco Ford! and the staff! I would highly recommend anyone looking for their next vehicle to go to Grieco Ford! More
by vinceweirick
Employees Worked With
Lydia Stark
