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Grieco Ford of Delray Beach
Delray Beach, FL
170 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 170 reviews
November 16, 2023
I guess there is a valid reason why this dealer has such poor ratings. It is because of their people and poor customer service skills. I was trying to buy a truck from long distance, at first the communicat poor ratings. It is because of their people and poor customer service skills. I was trying to buy a truck from long distance, at first the communication with sales manager Kevin Boufford via phone and text was cordial. I really liked the truck they had, to the point I was willing to drive all the way from NC to FL to close this deal. I made an offer for the truck, but it seems my offer hurt Kevin's feeling and sensitivities that he decided to first not give me a counter offer, then to reply saying " to hold on to the offer for 60 days and will consider if the vehicle is still there", and then he chose to ignore any other communication attempt. Good job Kevin and Greico Ford of Delray Beach! More
by Erik T.
Employees Worked With
Kevin Boufford
October 17, 2023
Easy transaction. So happy with my brand new Bronco! Tyler was wonderful. He was willing to help however he could and was super friendly along the way. So happy with my brand new Bronco! Tyler was wonderful. He was willing to help however he could and was super friendly along the way. More
by OGPatsFan
Employees Worked With
Tyler Niedermeyer
September 30, 2023
**10-16-23** UPDATE: A gentleman of a sales manager Jeff Cirks contacted me; and to keep this brief: acted with professionalism, and integrity, and we've reached an agreement that makes this situation bette Cirks contacted me; and to keep this brief: acted with professionalism, and integrity, and we've reached an agreement that makes this situation better. He also explained the disconnect that likely caused the lack of disclosure to happen; whatever the case, when he was presented with the situation, he did as much of the "right thing" as one could reasonably hope for. GREICO AUTO GROUP-- DON'T LET THIS MAN GO.. and allow him to lead with integrity, even if that means you occasionally make less $$. Sometimes you have to lose a battle to win a war. ******************************************** Changed my 1 star to 4 stars.** You sold me a car with undisclosed frame damage. I sent mtrontz@griecocars.com an email on 9/22/23- received no response. I'll be contacting: BBB Ford Corporate Grieco Corporate Florida Attorney General's office on Monday. *BUYERS BEWARE* CHECK CARFAX + AUTOCHECK * THEY BOUGHT A CAR FROM AUCTION, STATED IT DIDN'T COME FROM AN AUCTION, AND DIDN'T DISCLOSE THE FRAME DAMAGE THAT THE AUCTION DID DISCLOSE TO THEM. YOU'LL END UP PAYING TOP DOLLAR FOR A CAR WORTH BOTTOM DOLLAR. More
by xrayyoyozebra
Employees Worked With
Tanner in Sales
August 21, 2023
My salesman, Tanner Franskousky is the best. Very customer service oriented, honest and trustworthy. The showroom is immaculate and very comfortable. There was good inventory to choose from. Very customer service oriented, honest and trustworthy. The showroom is immaculate and very comfortable. There was good inventory to choose from. More
by cathylewisrealtor
Employees Worked With
Richard Guide
August 19, 2023
I went into Greico Ford to look at cars as my lease was snout to end. I was greeted by Tanner who was friendly, knowledgeable and respectful. I never felt pressured and I planned to look at other cars bu snout to end. I was greeted by Tanner who was friendly, knowledgeable and respectful. I never felt pressured and I planned to look at other cars but I fell in love with the Mustang and was ready fora change and Michael (the manager) and Tanner and Donovan (finance) made it easy and fun. I left the dealership with a new car! More
by Closetco
Employees Worked With
Richard Guide
August 14, 2023
Good people we got the car we what it my wife told them what we are looking for he told us let me check he got the perfect medium SUV Thank you Hassan what we are looking for he told us let me check he got the perfect medium SUV Thank you Hassan More
by joseturbot
Employees Worked With
Hassan, Richard Guide
