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Grieco Ford of Delray Beach

Delray Beach, FL

Overview
Employees
Reviews
Vehicles
2.8
183 Reviews
Grieco Automotive Group is a family business that’s dedicated to 100% customer satisfaction. Whether you’re purchasing a new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Grieco Automotive Group all began with Michael Grieco Sr. who ventured into the automotive industry in 1975 and opened his first collision center, Universal Claim Service. This led to the opening of Vantage Motor Sales in 1979. Then, in 1995, he acquired his first new car franchise, Metro Honda, now known as Grieco Honda. As the years passed and with the acquisitions of more franchises, Grieco Automotive Group was created to handle the company's growing automotive business. Michael Grieco Sr. began transferring the leadership role of the day-to-day operations to his son. Micheal Grieco Jr., who is now one of the youngest automotive CEOs in the country. Over the years, Michael Grieco Jr. has added three Chevrolet, four Ford, as well as Acura, BMW, Chrysler-Jeep-Dodge-Ram, Honda, Hyundai, Mazda, Mercedes-Benz, Nissan, and Toyota franchises. Today, they continue to maintain a solid reputation for excellence, always striving to exceed customer expectations and deliver first-class customer service. Grieco Automotive Group now boasts 8 dealerships in Rhode Island, Massachusetts, and Connecticut, six dealerships in Florida and one dealership in California. They've received multiple #1 rankings for volume sales, certified pre-owned sales and service. Many of the Grieco franchises have also won numerous manufacturer awards including those for customer satisfaction as well as President's Awards. It's with the abundance of stores and volume that the Grieco Automotive Group can deliver incredibly low prices on their vehicles, and the reason why their tagline is "We'll save you thousands… we guarantee it!" Dealership Info Phone Numbers: Main:561-908-5708 Sales:561-908-5708 Service:561-291-6056 Parts:561-491-2378 Sales Hours: Mon - Thu9:00 AM - 8:00 PM Fri - Sat9:00 AM - 7:00 PM Sun11:00 AM - 5:00 PM Service Hours: Mon - Fri7:00 AM - 6:00 PM Sat7:00 AM - 5:00 PM SunClosed Parts Hours: Mon - Fri7:00 AM - 6:00 PM Sat7:00 AM - 5:00 PM SunClosed In addition to their dealerships, Grieco Automotive Group also operates two "green,” eco-friendly collision centers, one in Johnston, Rhode Island and the other in Fort Lauderdale, Florida. Not only does Grieco care about your vehicle, but the environment as well. From waterborne paint technology to stringent recycling efforts, the Grieco Collision Centers are dedicated to protecting the environment while providing you with a full-range of auto body repair needs. Michael's brothers, Domenic and Robert Grieco, also play pivotal roles in the Grieco Automotive Group. As General Manager, Domenic oversees the Grieco Ford store in Raynham, Massachusetts. Domenic’s efforts and success with this dealership have enabled the Grieco Automotive Group to acquire two more high-volume Ford dealerships in Florida. Robert Grieco serves as Corporate Pre-Owned Director for the Grieco Automotive Group, overseeing the pre-owned departments for all 16 dealerships.
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2501 S Federal Hwy

Delray Beach, FL

33483

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Showing 183 reviews

July 12, 2020

Incredibly helpful! Made sure to walk us through the entire process and was open about everything along the way. Made the process very easy for an inexperienced buyer! More

by Mcaldwell18
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2020 -

Grieco Ford of Delray Beach responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

July 11, 2020

Professional, courteous, professional service Richard makes the buying experience a pleasure, which is something I have not experienced in the past. He is knowledgeable, courteous, professional a More

by siboneymsports
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2020 -

Grieco Ford of Delray Beach responded

Wow, that is what we love to hear! Thank you for the kind words about Richard. Your recommendation means the world to us.

July 07, 2020

Richard was great in helping me find the car I was in need of . He took the time to hear me out and made sure that I had a car I was happy with before leaving the lot. Please go see Richard for your car More

by Ricardoartacho
Recommend Dealer
Yes
Employees Worked With
Richard Guide
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2020 -

Grieco Ford of Delray Beach responded

Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future!

July 07, 2020

Great Customer Service ! Richard, one of the associates taking care of selling me the 2020 Mustang, was very courteous and knowledgeable. He went out of his way to make sure I More

by Tommy1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Guide
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2020 -

Grieco Ford of Delray Beach responded

Wow, that is what we love to hear! Thank you for the kind words in regards to Richard. Your recommendation means the world to us.

July 06, 2020

My visit at Grieco Ford was good, They had great customer service thanks to Chris Molina helped me get the car I was looking for. More

by Alan123
Recommend Dealer
Yes
Employees Worked With
Chris Molina
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Jul 08, 2020 -

Grieco Ford of Delray Beach responded

Thanks for the great review, we are happy to hear about your great experience with Chris. Please let us know if you need anything!

June 22, 2020

Once again the dealership listed a vehicle for sale at a great price only to pull it at the last minute and try to place you in a vehicle at nearly twice the price after reading the reviews on cars.com seem More

by DISAPPOINTED
Recommend Dealer
No
Employees Worked With
internet Chad
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Jun 23, 2020 -

Grieco Ford of Delray Beach responded

Thank you for taking the time to share your sales experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Should you wish to discuss, please reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

June 14, 2020

I had the pleasure of having Bervans as my sales rep. He was very professional, patient, and quite knowledgeable. Thanks Bervans... I am thrilled with my 2020 Escape. Will tell my friends to visit you when More

by speedee91
Recommend Dealer
Yes
Employees Worked With
Bervans
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Jun 17, 2020 -

Grieco Ford of Delray Beach responded

You are absolutely welcome, we are so happy Bervans could help make your experience a breeze. Congrats on your new 2020 Escape!!! Please let us know if you need any further assistance!

March 27, 2020

Kenny was my sales repHe was polite and straight Kenny was my sales rep He was polite and straight forward with no run arounds with anything. I’d recommend him to anybody. Good dealership. More

by ...
Recommend Dealer
Yes
Employees Worked With
Kenny
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Mar 27, 2020 -

Grieco Ford of Delray Beach responded

Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.

March 11, 2020

Check your negotiated work sheet against the contract. I found many discrepancies between the price negotiated with sales and the Finance Mgr. My fault, but don’t make the same mistake I made. Beware of More

by Rnapoliello
Recommend Dealer
No
Employees Worked With
Sergio andAzore Fontanot
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Mar 12, 2020 -

Grieco Ford of Delray Beach responded

Thank you for taking the time to share your sales experience with us. We take all customer feedback seriously and do apologize for any inconvenience you faced. Should you wish to discuss, please reach out to Carmela Moran, Customer Relations Manager, via email at cmoran@griecocars.com.

Mar 12, 2020 -

Rnapoliello responded

This negotiation lasted over an hour with constant offers and counter offers. By the time we got to the Finance mgr., I didn’t read all the paperwork shoved in my face for signature. My fault and I take full responsibility. I brought my 2013 edge in for service and saw a 2017 Lexus 350 for sale for $30450. I was interested, AzoreFontanot brought a worksheet that had the $ 30450 plus $999 for government paperwork, $975 for refurbishing, 249 for Zurich warranty , other costs for various registrations and motor vehicle expenses and $8000 for my car trade in. I told Azore that I never heard of a charge for government paperwork, refurbishing and I didn’t want any additional warranties. I also said, that since I owed $9520 on my ford loan, I wanted to be made whole. During this discussion, the internet price on the car changed to $29475. So, I said I Wanted that price. He came back and said good news my mgr. will match the price, brought a worksheet back that used the trade in from 8000 to $9000. Then the conversation switched to monthly payment, and they figured a 10% interest on my loan and if I did a credit check he could reduce my monthly payment. I told him I would put $11000 down instead of $10000 to lower the monthly payment, below $400. He came back and said good news, I had excellent credit, and could get an interest rate of 4.5%. This was good news, but not enough to get me below the $400 per month. I was somewhat surprised, since we worked on lowering my price, got a great rate, increased my down payment but still couldn’t get below $400. Sergio said if I changed the loan from 60 to 72 months, I could get below $400 per month. I agreed, signed all the paperwork, then when transferring stuff from my car, we noticed a tear in the back seat. Sergio took a picture, said they new a guy that could take care of I and Azore would be in touch. The next day , I pulled the paperwork and looked over in detail. The first thing I noticed that they never changed the trade in value to cover the cost of my ford loan, instead, they deducted the portion above $9000.00 they didn’t cover, $592., from my down payment. The secon thing I noticed was they elimated the $999 government charge, with a” predelivery service charge of $999. Third, I noticed they didn’t match the lower price I showed them on my phone to $29475, but lowered it to $29,975. Fourth, they buried the Zurich Shield charge of $249 in the mound of paperwork. Fifth, my loan had an interest rate of 4.99, not4.50. Sixth, they refused to pay for the seat repair because the car was sold “ as is”. I’ve been buying cars for fifty years and never has so many changes to what we agreed to, and what finally showed up in the documentation. My fault, but I think my story should be told on social media. However, I will wait for your response before taking that step, Thank you , Ralph Napoliello

March 05, 2020

Bervans was my sales rep and even though I was a bit skeptical at buying a new car at first, he made the experience exactly what I was hoping for. Polite, straight forward, pressure free and no running More

by Caleroronny
Recommend Dealer
Yes
Employees Worked With
Bervans, Dominick
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Mar 06, 2020 -

Grieco Ford of Delray Beach responded

You are absolutely welcome! Providing exceptional service is what our team strives for. We are elated to see that this was the case during your experience. Please let us know if you need any further assistance!

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