Grieco Ford

Second new truck at metro Great customer service. Was going on vacation and had to get the new truck registered with only two hours left. Team work got it done!! Great job. Tha Great customer service. Was going on vacation and had to get the new truck registered with only two hours left. Team work got it done!! Great job. Thank you!! More

False pretenses at Grieco Ford Beware of false pretenses at Grieco Ford! I visited the dealership a few weeks ago and was unable to get a deal to work, being a little off my bud Beware of false pretenses at Grieco Ford! I visited the dealership a few weeks ago and was unable to get a deal to work, being a little off my budget; these things happen, I get it. Yesterday I receive a voicemail from them stating "my vehicle is an exact make and model they really need" and wanted to see if they "could buy it as I'm eligible for a double down trade event" and "there are huge discounts to get me into a new model" - these quotes are taken directly from the voicemail that I still have. So today I called them and was told that 'the offer was real' as they had been doing really well on the luxury vehicle pre-owned market and really wanted my car. I was also told that they have a new pre-owned manager who could do better deals than the last guy and they were confident they could fill the gap with my trade to get me to my budget on an equivalent vehicle to the one I was looking at before. During a second call later in the day I was told "please bring your vehicle in as the new guy really wants to look at it". So I do the 50 mile (one way) drive, met the sales guy I dealt with before, look around the lot and identify a couple of vehicles I'm potentially interested in. The whole time I didn't see anyone looking at my car. We go back in the showroom and the usual games of salesperson talking to manager start. After a while (during which time still nobody goes to look at my car) I'm told my car is worth $4000 less that it was valued at just over a month ago and the new vehicle 'couldn't be discounted by much'. They then give me the difference between my trade and the new vehicle which was $6000 higher than a month ago; against a same priced vehicle as the one I wanted to buy a month ago. I asked for my keys and left... with no acknowledgment from the management. Later I called the guy that I dealt with to express my disappointment and frustration of being invited to the dealership under what I felt to be, false pretenses; especially as they had all my information on file so they knew what they had offered me last time. I asked him to pass on my comments to his management and extended an invite for them to call me to discuss why they feel deceiving people this way is satisfactory; guess what..., no phone call from the management!! So, be cautious when dealing with Grieco..., what they say and what they do aren't necessarily the same thing! Don't fall into the trap I did by being deceived and wasting your time with this dealer; go somewhere else... it's not like there aren't plenty of Ford dealerships around!! More

Grieco Ford sells lemons. Traded in my Escape for a Ford Focus. Five times in four years I had recall issues with this car. When I asked what I could get for a trade in on the Traded in my Escape for a Ford Focus. Five times in four years I had recall issues with this car. When I asked what I could get for a trade in on the car, I was asked “how much are you willing to spend”. This is why Ford has a class action lawsuit that is pending! Stay away! More

Purchasing 2017 Ford F150 Limited This has been my home dealership for the last F150s, 2009 King Ranch and now 2017 F150 Limited, I will have to say that Megan ODonnell was instrumenta This has been my home dealership for the last F150s, 2009 King Ranch and now 2017 F150 Limited, I will have to say that Megan ODonnell was instrumental on making this deal happened. Michael Littlefield was genuine, informative and very knowledgeable. Keith in service also contributed due to his always can do attitude. Everything was smooth and the experience was excellent. More

Average dealership with above average staff I recently purchased a vehicle and was not surprised by the dealership. Grieco is average in everyway. The saleman, Bob Child's is what sold the car. I recently purchased a vehicle and was not surprised by the dealership. Grieco is average in everyway. The saleman, Bob Child's is what sold the car. He communicated well and was authentic in his dealings. He's an asset to Ford! More

Awsome!! Went in for oil change. Done reasonably quick and efficient. Worth the trip. Will keep going for services at Grieco Ford dealership. Make you feel lik Went in for oil change. Done reasonably quick and efficient. Worth the trip. Will keep going for services at Grieco Ford dealership. Make you feel like your their only customer. Thanks. More

Grieco Ford was awesome. Bought a Ford Edge. It was great dealing with every one at Grieco Ford and my sales Guy Bob Childs was awesome, he went above and beyond your typical Bought a Ford Edge. It was great dealing with every one at Grieco Ford and my sales Guy Bob Childs was awesome, he went above and beyond your typical sales man .I am going to recommend Grieco and Bob to everyone I know looking for a vehicle.. The whole process was great , from the test drive to signing the papers. Bob ranks at the top of the list of sales people I have dealt with over the years. Joe D More

Lost a Customer Received a "special invitation" that stated they were in need of my 2015 Ford Escape. Promised a decent amount for my Escape and money towards a new Received a "special invitation" that stated they were in need of my 2015 Ford Escape. Promised a decent amount for my Escape and money towards a new vehicle. After spending a total of 2 hours at the dealership, I was told that nothing could be done for me because I still had 1 year left on my lease. What a waste of time. More

purchased a new vehicle I recently purchased my 2017 Ford Escape es i love it. I had the best salesman Robert Childs and the process was quick he wasn't pushy i would recomm I recently purchased my 2017 Ford Escape es i love it. I had the best salesman Robert Childs and the process was quick he wasn't pushy i would recommend him to anyone. The sales manager's Chris Fernau and Patrick Coffey were also helpful and made my approval process quick. I would recommend the dealership to anyone. More

Best service team around Can't express how impressed I was with the service department! Kathy Zine and Roger made a very stressful transmission problem the easiest car work I' Can't express how impressed I was with the service department! Kathy Zine and Roger made a very stressful transmission problem the easiest car work I've ever had done! They treated me like family, couldn't ask for a better experience!! More