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Grieco Ford

Raynham, MA

4.6
134 Reviews

1651 New State Hwy

Raynham, MA

02767

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Showing 134 reviews

September 13, 2021

Chris Soares and his staff were phenomenal. I had terrible experiences at 5 other dealerships and Grieco Ford outperformed all of them combined. No bs. No issues. Can’t say enough about how awesome o More

by Kad1n
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Soares , Rob Sanford, Jeff, Kristin and Bruce
Sep 14, 2021 -

Grieco Ford responded

We appreciate your great rating! If there is any further way we can assist, do not hesitate to reach out.

September 12, 2021

Dealership is absolutely horrible from the owner, down to salesman and service. I bought a buy back 2019 F150 roush. I was promised by bob child’s that it would be bought back at what I paid if there was eve More

by Pez04
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob childs
Sep 12, 2021 -

Grieco Ford responded

Hello, we would like to better understand your experience and answer any questions you may have. Customer service is our top priority and we are disappointed if you did not experience that amongst the entire team. If you are willing please feel free to reach out to Kellee Simoes, Customer Relations Manager, via email at ksimoes@griecocars.com or by phone at 508-967-2876.

September 11, 2021

Market adjustment 18k for new Bronco is criminal and to boot when we asked the salesman about it he said it’s actually 20k and if you don’t like it you can get off the lot More

by Russc77
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea rude
Sep 13, 2021 -

Grieco Ford responded

While we offer competitive pricing, we understand your frustration and are sincerely sorry for any inconvenience. This is not the culture that we promote here at Grieco Ford and we take that very seriously. We know that your time is valuable and hope to have a second chance to show you that. If you need anything further, please don't hesitate to reach out to me directly via email at Kellee Simoes, Customer Relations Manager, via email at ksimoes@griecocars.com or by phone at 508-967-2876.

September 09, 2021

So basically after 10 hrs over 3 days of being at the dealership. Getting ready to drive off the lot. When I’m informed that they DON’T have the title to the Ford F-150 that I was purchasing. How the xx More

by Screamingmad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn prescott
Sep 10, 2021 -

Grieco Ford responded

Hello, we are sorry to hear your experience at our dealership did not live up to our customer service standards. We understand you have already made attempts to contact us, however, should you wish to discuss or need anything in the future please do not hesitate to contact us. You can reach out to Kellee Simoes, Customer Relations Manager, via email at ksimoes@griecocars.com or by phone at 508-967-2876, and they will be happy to assist you.

September 03, 2021

Had service from Greco today. It included a service tech coming to my home and subsequent service at the dealership. Couldn’t ask for better service and treatment by their personnel. I have a new vehicle an More

by lewisbush539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Sep 08, 2021 -

Grieco Ford responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

August 19, 2021

Our new car flashed a code and put my poor wife in distress. Instead of doing whatever they could to help they blew us off. We even paid for extended service. The car was right down the street on Rout More

by oldgasjob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raynham. Know
Aug 19, 2021 -

oldgasjob responded

No appology. Only the service manager. We were no more than 5 minutes down the road. It was during normal working hours. You know yourself how long it would have taken; a man with a scan tool to read the code. It would have taken 15 minutes and you would have put a good customrt at ease. Instead, you blew us off. Almost cost us a great deal of money for a car rental. I would have never treated a customer this way - especially one that has bought multipal cars from you. Shame on you. That is a urine poor way to do business.

Aug 19, 2021 -

oldgasjob responded

I alteady did respond.

Aug 20, 2021 -

Grieco Ford responded

We sincerely apologize for any inconvenience. Customer safety and satisfaction are a top priority, and we would like to further understand your experience. Please reach out to Kellee Simoes, Customer Relations Manager, via email at ksimoes@griecocars.com or by phone at 508-967-2876 so we may learn more.

Aug 20, 2021 -

oldgasjob responded

Fact is we were left flat. I'm rehabilitating in Raynham. They will not let me out of bed never mind doing something to help my wife. We made a considerable investment to insure our trouble free motoring. My poor wife was in deep distress. It was during the work day. We were right down the street. A man with a scanner would not have lost much of his day to run down here quick to put the customer at ease. All during my working years I took care of the customer even if midnight, holiday anytime. The customer was always first prioty. I expected a great deal more consideration than we got. You failed us. We even bought the extended warranty thinking we were safe. Not with you!

July 26, 2021

Just bought a perfect vehicle for our growing family and worked with Shawn Prescott. We had a great experience and never felt pressured or swindled. Seriously, ask for Shawn! We will definitely buy all our More

by Lauren B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Prescott
Jul 27, 2021 -

Grieco Ford responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

July 15, 2021

Bought my Lincoln MKC here and I love it!! Very friendly staff - my great experience was helped by Shawn Prescott in sales - he was awesome from start to the day I drove home in my 'new' car. Shawn made sur More

by glorna25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Prescott, Jason in Finance
Jul 16, 2021 -

Grieco Ford responded

Thanks for the 5-star rating! We appreciate your business.

June 10, 2021

Chris Soares was great. I saw a 2013 Ford Edge on the website. When I got there he told me i had another person looking at it but their finances were iffy. I had a good down payment and preapproval and w More

by Gumpasue33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Soares, Emma, Natalie
Jun 11, 2021 -

Grieco Ford responded

Hi! We are glad to hear you were able to get the 2013 Ford Edge that you wanted. Please let us know if you need anything! We appreciate you.

June 07, 2021

Website showed 2019 Ford Escape originally $20,000. When it came down to $18,500 I bought it. I let both the salesman and finance person I was buying it at the $18,500 price. Because Massachusetts had a. Is More

by Slip away
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Not sure
Jun 07, 2021 -

Grieco Ford responded

Hello, thank you for your feedback, and we apologize for any inconvenience. So we may better assist, please reach out to Kellee Simoes, Customer Relations Manager, via email at ksimoes@griecocars.com or by phone at 508-967-2876, to discuss.

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