Grieco Ford

I purchased a "certified" car at Metro Ford/Kia. Buying the car was easy as it usually is. However, Metro Ford/Kia accidentally certified the VIN on another car. That was 2 weeks ago. The Ford/Kia. Buying the car was easy as it usually is. However, Metro Ford/Kia accidentally certified the VIN on another car. That was 2 weeks ago. The service manager, and dealership manager haven't returned my call as they advised they would. My salesman left me a message about a week ago telling me they would have it fixed, but that hasn't happened yet. Now his voice mailbox is full. None of my friends/coworkers are even considering buying a car there now. Bottom line-Average place to buy a car, but don't go there for service. The BBB has 3 service complaints against them, all unanswered by the dealership. More

I have had many good experience with metro mazda, Close I have had many good experience with metro mazda, Close to two years ago I leased a 2011 mazda 3 and just recently I sold it back to mazda, And tha I have had many good experience with metro mazda, Close to two years ago I leased a 2011 mazda 3 and just recently I sold it back to mazda, And that day I purchased a 2012 mazda 3 sky-active! Very reasonable prices This is my second car with them, in addition I introduced my mother to the mazda 6 which she also purchased from metro I worked with Steve Fredis, and he was very helpful and I was close to where I wanted to pay monthly. Since I purchased it it's higher than a lease.. Highly recommend!!! More

I wasted my time going to Metro Mazda. I received a I wasted my time going to Metro Mazda. I received a letter in the mail saying that they really needed my 2007 Mazda 3 and that they would offer m I wasted my time going to Metro Mazda. I received a letter in the mail saying that they really needed my 2007 Mazda 3 and that they would offer me 100% of the original MSRP (with of course a lot of fine print about how much they would deduct for mileage), so I checked the dealership out online. They had the lowest prices I had seen anywhere, so I decided to go in. I arrived and walked around the lot for quite a while with no one offering to help, even though there didn't appear to be any other customers around. I went in to the sales room and waited around for a while until finally Brandon said he would help me. I told Brandon that I would like to trade in my car for a 2012 Mazda 3. He said he would take me for a test drive and then he'd get me "a great deal". It took forever for him to get the car out and ready for a test drive. Finally, when in the car, my friend that was shopping with me asked Brandon some questions about the car, and it was very obvious that Brandon was making things up as he went along. He didn't seem to know anything more than I did about the Mazda 3. In fact, when we were back at the lot and looking for a car to take out, I told him I liked silver. I found a car that was silver, and even listed it's color as silver on the window sticker, and Brandon told me there were no silver ones. I said, what about this one? And he tried to back talk his way out of it, saying something about a different silver color he was talking about. When we got back to the dealership after the test drive, I told him I loved the car and was ready to buy it as long as I got a good deal and fair trade value for my car. He came back with a car payment that was almost $500. He also was offering WAY below Kelly Blue Book value for my trade. I told him that wasn't going to work, so he went back to "try again". He came back with another ridiculously high monthly payment and a slight increase on my trade value. I told him again that it wasn't going to work, and that I knew that my car was worth a lot more. He began to get very defensive, claiming that it didn't matter what he did, I wasn't going to be able to get the car for the payment that I wanted. I told him that I would go somewhere else, and he told me that I wouldn't be able to find it anywhere. He told me that he checked and that the "Providence Mazda" didn't have any either. I live in Providence, and therefore I knew that there is NO Providence Mazda. To summarize, Brandon was rude, not knowledgeable about Mazdas at all, and not motivated to sell me a car. I left the dealer, and ended up going to Clay Chevrolet in Norwood, MA the next day, where I purchased a 2012 vehicle for a great deal from a very helpful salesman, Brian Greeley. I would NEVER recommend Metro Mazda to anyone. More

The Service was very good. The people who worked there were easy to talk to and spoke my language. They did not pressure me into buying and they worked with me to come up with a fair deal. were easy to talk to and spoke my language. They did not pressure me into buying and they worked with me to come up with a fair deal. More

I see the low price in the newspaper but when I arrived the price was much more than i expected. However, the overall experience was very good and George was very helpful. the price was much more than i expected. However, the overall experience was very good and George was very helpful. More

I was looking for the best deal on a Mazda CX9 and I was looking for a dealership that was willing to listen to what my needs were as well as assist in finding that vehicle. Thank You Steve. You were very looking for a dealership that was willing to listen to what my needs were as well as assist in finding that vehicle. Thank You Steve. You were very helpful, informative and personable to deal with. More

My lease was coming up to date so I decided to go to Metro Mazda to see what my options were. I was greeted by Brian Kirby. From the beginning he was extremly personable and patient. He took time to tak Metro Mazda to see what my options were. I was greeted by Brian Kirby. From the beginning he was extremly personable and patient. He took time to take me on a test drive and was able to work with me to fit the parameters of my budget. He answered all of my questions, along with explaining all of the new features of the CX9. I was completly impressed with his product knowlegde. Overall it was a pleasant experience and I highly reccomend speaking to Brian if you ever visit Metro. More

After reading a few reviews of this dealer I was reluctant to purchase there. However I was pleasantly surprised. I worked with Steve who was very helpful and not pushy at all. I visited the dealer reluctant to purchase there. However I was pleasantly surprised. I worked with Steve who was very helpful and not pushy at all. I visited the dealer multiple times and each time he had the car I was interested in waiting and was very patient during each of the test drives. I would not hesitate to purchase from them again, and I would recommend this dealer to friends (whom also own Mazda"s). More

My husband and daughter had been there the previous day to look at a car for me and had made the appointment with the salesman. When I got there at the time alloted he was waiting for me and checked I was to look at a car for me and had made the appointment with the salesman. When I got there at the time alloted he was waiting for me and checked I was interested in the car the husband had picked out and I was. He was very knowledgeable and not pushy, I was given a test drive and had the option to go where I wanted. During the purchase of the car he was also very helpful and so was the financial person that did all the paperwork. Last time I purchased a car was in 2003 and this was a very different experience. More

My experience at this dealership was amazing!! I was greeted promptly by Josh who was very friendly! I was having a hard time choosing between the fista and fusion and he helped me with making the decis greeted promptly by Josh who was very friendly! I was having a hard time choosing between the fista and fusion and he helped me with making the decision, he was knowledge and very helpful! He even called me after I bought the vehicle making sure everything is going well with the Fusion. By the way I absolutely love my Fusion I would recommend this vehicle if your looking for a spacious sedan! Most dealerships ship you out as quick as possible after you sign the papers and don't bother to call you at all! I would definetely come here again and again!! Friendly, quick, and honest customer service! I was hesitate on coming here because of the bad reviews on dealerrater but dont always believe what you see! Because I felt like I was part of the "Metro family". More