Grieco Chevrolet of Lauderhill

Bait and Switch Went to buy a new to me truck down in Lauderhill at Phil Smith Chevrolet,was told it was there on the lot,went there to buy it,wasn’t there,sold yeste Went to buy a new to me truck down in Lauderhill at Phil Smith Chevrolet,was told it was there on the lot,went there to buy it,wasn’t there,sold yesterday...Emailed them when we left to inquire about the same truck,imagine that,they said it was there and ready to be sold...smh...LIARS!!! More

Very shady business Stay away from this dealer , they lie and falsifying the paper work for end of lease purchase , I will contact GM and attorney general about this . Stay away from this dealer , they lie and falsifying the paper work for end of lease purchase , I will contact GM and attorney general about this . More

Don’t buy car here I recently bought a Toyota Rav 4 le with 46k miles at this dealership. Since I got a good price online and the car was the color I wanted. When I boug I recently bought a Toyota Rav 4 le with 46k miles at this dealership. Since I got a good price online and the car was the color I wanted. When I bought the car, I was under the impression the service center did a multi point inspection and the car would be good. Since buying the car, My car has failed to start twice (needs a new battery) had to pay out of pocket. The cabin filter and the engine filter required changing had to pay out of pocket. The wheel alignment was off had to pay out of pocket. The wheel cap was broken and just attached( had to pay out of pocket). Transmission check engine light turned on(still ongoing case) The car was certified from them before I bought it and all of this happened within the first 20 days. Don’t trust the dealership before buying the car always get it inspected by your own mechanic. They have a no customer service policy, once you walk out the door you are on your own. The reason they tell you is that it passed the safety inspection hence we did not change it. If the car fails less than a month it is bought, I don’t know what kind of service inspection has been done. Basic things like cabin/engine/battery are failing. the transmission check engine light is turned on luckily the car is covered for Toyota power train warranty for that, else I would have done the biggest mistake of my life Highly NOT recommended! More

customer service I visited Phillip Smith Chevrolet about 4 months ago and got some work done and I had noticed that they had a special going on for the oil change so m I visited Phillip Smith Chevrolet about 4 months ago and got some work done and I had noticed that they had a special going on for the oil change so much later I came back so we to get my oil changed features o instead of it being 59.99 it was 49.99 well that made me happy long story short I was informed I need a couple other things done to my vehicle which I chose to do so but I think I may have misread when they said replace my windshield wipers I thought they met my two front windshield wipers not my back the price was 29. 95 or something to that effect but nevertheless the customer service I received was very good I was upset very upset not at the price of the windshield wipers but some other things that expired nevertheless everything worked out thanks to Jack he not once.got Impatient or rude with me doing my venting and everything else he's very professional and that impressed me so one I left I felt bad because I was being rude and I don't like being rude I'm very grateful to Jack for his patience and his great customer service I'll see you soon Jack thanks again More

Purchasing a used car This is the best dealership in South Florida hands down I bought several cars here and they're very accommodating they will bend over backwards to mak This is the best dealership in South Florida hands down I bought several cars here and they're very accommodating they will bend over backwards to make you happy and they will not let you leave until you get what you want. Hugh treated me like a friend instead of a customer. I love it there! More

False Advertising They falsely advertised a lease for a 2019 Tahoe, they made me come in and tried to charge twice as much as their lease advertisement. They falsely advertised a lease for a 2019 Tahoe, they made me come in and tried to charge twice as much as their lease advertisement. More

service advisor just doesn't care The service advisor made a routine service visit to this dealership a nightmare for my daughter who attends a local college. Advisor has no concern fo The service advisor made a routine service visit to this dealership a nightmare for my daughter who attends a local college. Advisor has no concern for for the customers time and is disingenuous about when the vehicle will be ready. This advisor Doesnt care if you have other appointments or commitments that day as a two hour promised turned into a twenty two hour nightmare. Advisor would not take my call and got back to me six hours later for a Simple oxygen sensor installation. My first experience at this dealership was great but after this experience I can no longer trust that my vehicle will be repaired as promised. The service manager is aware of my situation and was sympathetic to my comments but none the less this was a major inconvenience for a seemingly simple repair and will not happen again. More

Bad bad Service department The Manager of the Service dont know anything about cars also the service representative David and Susane , the are sarcastict , racist , and treat su The Manager of the Service dont know anything about cars also the service representative David and Susane , the are sarcastict , racist , and treat super bad the customers. The need to know how treat customers and dont be rude and nasty. All the team are sonrude an sarcastic and super racist. More