Grieco Chevrolet of Lauderhill

EXCELLENT OVERALL EXPERIENCE! After a month of research and speaking to different auto dealers in Miami and Broward I called Phil Smith Chevrolet yesterday mid morning, got ther After a month of research and speaking to different auto dealers in Miami and Broward I called Phil Smith Chevrolet yesterday mid morning, got there at 6:30 pm and was driving my new 2015 Equinox home by 8pm. What an amazing experience, I was truly blessed in finding such a professional group. Thank you and you have a customer for life. More

False Advertising !!! Phil Smith Chevrolet 1640 N. State Rd. 7 in Lauderhill, Florida uses very deceptive “bait and switch” advertising !!!!! I am from Ohio and foun Phil Smith Chevrolet 1640 N. State Rd. 7 in Lauderhill, Florida uses very deceptive “bait and switch” advertising !!!!! I am from Ohio and found a 2013 Camaro on Auto Trader for $18,888.00. The car had 12,000 miles on it and was in excellent condition so the price was good in my opinion. It was for my daughter so I showed her pictures and she was excited at the thought of having it. My parents have a house about 3 hours from the dealership so I asked if they would go look at the car for me. They arrived at the dealership and found the car to be as advertised as far as the condition. The dealership told my parents that they had someone at the dealership looking at the car. My mother asked if she went ahead and paid them for it could it be considered sold and they said yes. This is where the problem started. As they were writing up the paperwork my mother called me to say that she went ahead and bought the car. I was happy because I got my daughter a nice car at a good price. I had searched for about a month for a deal that seemed like a good fit for my situation and this was it. Some time had passed since I talked to my mother so I called back and she told me that they had just finished up with the paperwork. She said the final price was $23,401.60. I said mom that’s not right, it should be no more than $20,460.00. In Ohio the maximum a dealer can charge for fees is $ 250.00. The $18,888.00 purchase price, plus Ohio 7 percent tax, plus 250.00 is what I had assumed the final price would be. Evidently Florida doesn’t regulate dealer fees. The following is a breakdown of what Phil Smith Chevrolet in Lauderhill, Florida charged me. 2013 Camaro 1LT Advertised Price $ 18,888.00 Government Fees $ 495.00 Dealer Fees $ 699.00 Inspection Fee $ 1,995.00 Taxes $ 1,324.60 Total Cost to Me $ 23,401.60 - $20,462.60 = Ripped Off By $2,939.00 I was angry knowing that I had been deceived and ripped off, and to the dealers credit, when I questioned him about it the next day he offered to let me out of the deal. The problem was that my daughter already knew about it and was excited about it so what the heck, seeing my daughter happy was worth the extra money. The problem is that I could have got the same car at the same money in Ohio had I known what the final price would be. Just have honest advertising so I know what I'm spending and don't waste my time !!! I ended up spending about 3 thousand more than I was counting on. I can only imagine what kind of games they play with the numbers if you finance the car. I was also angry that as soon as we got the car home we noticed that it didn’t have an operator’s manual so I called them and the sales person told me that it was a used car and it “was what it was”. So again if you buy a car at Phil Smith Chevrolet, don’t go by their advertised price, ask for the final price !!! Rick & Julie Little Lynchburg, Ohio More

On Friday my father and I drover around to different On Friday my father and I drover around to different dealrships looking for a new 2014 Chevy Cruz. After a stop at 2 dealerships we gave up when w On Friday my father and I drover around to different dealrships looking for a new 2014 Chevy Cruz. After a stop at 2 dealerships we gave up when we couldn't find a good price for a new Chevy Cruz. He suggested I try Truecar.com to help find a dealership that was willing to work the price down, so I gave it a try. After submitting my information, within 10 minutes I received 3 price quotes by phone and email from 3 dealerships, one of them being Phil Smith Chevrolet. My first contact was Tyler Kirkwood who was straightforward, respectful and willing to to listen to my needs and price. After small deliberation through email, Tyler quoted me with a price that was within my budget, so we set up an appointment for Saturday. I went to the appointment on time and sure enough Tyler was ready to assist me, since he was the internet representative he set me up with a salesman, Nelson Romero. At this point Nelson took me to the lot and since I had already discussed a price with Tyler we already knew the vehicle we could get and just needed a color. The lot was organized and I picked the color I wanted. After that the paperwork went smooth and within 2 hours I had purchased my first new vehicle. The whole time I was happy that Nelson talked me through the process and that they kept their word that the price would remain the same form my internet quote. I was not pressured to add different options or warranties, they asked me once and when I said "no" they carried on to the next step. When I was about to drive away, Nelson came running out because we forgot to set up the blue tooth and OnStar in the car which he helped me do. I appreciate the assistance I received from the staff at Phil Smith. More

My wife & I decided one Sunday to drive around to various Chevrolet dealerships for the purpose of purchasing a Tahoe. Upon arrival to the Phil Smith dealership, we were immediately greeted by Matt N various Chevrolet dealerships for the purpose of purchasing a Tahoe. Upon arrival to the Phil Smith dealership, we were immediately greeted by Matt Newton who walked us through the various parking lots to view the entire inventory as we weren't exactly sure what we wanted. Matt was extremely patient & very informative as we asked hundreds of questions, and he probably answered the same question more than once. We eventually decided on a Tahoe with a color that we hadn't previously considered. Matt stayed with us the entire time explaining & demonstrating the various aspects of the vehicle..... He was absolutely wonderful !! We took delivery on the vehicle on the following Friday without the slightest hiccup. During the entire process, the communication was solid, the staff was sincere & treated us like members of their family. The staff did exactly what they promised with continued follow up. I've purchased several new cars in my lifetime, but have never had such a positive experience as this. Thank You Phil Smith Staff....You're the BEST !! We're enjoying our new Tahoe VERY MUCH !! More

Wonderful sales process, looking around and found phil smith chevrolet on google, called from their website, went in an my appointment and was treated welll, smith chevrolet on google, called from their website, went in an my appointment and was treated welll, More

Purchase a new truck and Installed bad radio and refused to replace it or give me my money back. Was told it was a factory unit and it turns out to be an aftermarket with nameplate removed to replace it or give me my money back. Was told it was a factory unit and it turns out to be an aftermarket with nameplate removed More