Grieco Chevrolet of Lauderhill

Not as professional as the prior dealership and they’re not as courteous or friendly not as courteous or friendly More

Awful. Do not use this service department. They are awful and prices are through the roof. I have been here for 5 hours with no end in sight. Purchased m Do not use this service department. They are awful and prices are through the roof. I have been here for 5 hours with no end in sight. Purchased my 2015 Silverado here when it was Phil Smith. I brought my truck in for the 90,000 service. They suggested I change the brake and trans fluid. Bill now $1500, I also need a door handle replace (additional $350) they want $452 to replace 6 spark plugs I told them to go jump in the lake. The kicker I have to come back to replace the handle (they have it in stock). I have had all recommended service as instructed. Not ever again. Run from this place. I will never come back here. of course I have to come back to replace the door handle. If I could give a negative number rating I would. More

Horrible techs who can’t fix a car and don’t check over any of their work. Dropped of my Camaro for blue screen backup, extended crank, cold start misfires (I work at another shop my guys scanned it and t any of their work. Dropped of my Camaro for blue screen backup, extended crank, cold start misfires (I work at another shop my guys scanned it and told them there’s a tsb for it). Said they replaced the camera, crank and mil due to carbon. Pickup and still a blue screen after driving 2 miles down the road to work, they didn’t even put my car in reverse after doing the camera. Plan to take it back a couple days later, extended crank becomes a no crank, sits overnight NO JUMP and fires up on 3rd try, so clearly not a battery. They say they fix the camera and that it’s a battery. Tell them I bought the battery from them last year so it’s a parts warranty, they don’t know how to use their system to even lookup history to find my invoice. I had to find my own invoice and give them their invoice number to get it warrantied. I pick it up again, say “it’s going to crank up right”, it does, get in car and dash red saying “trunk open”. Trunk wasn’t closed from tech who did the battery and they drove it through the car wash with a giant message on the dash in bright red showing trunk open. Drive 2 miles down the road to work, let it sit for 30 min…back to no crank no start. Take it back a 3rd time (should’ve just taken it to sawgrass at this point). They now say it has cold start misfires and a tsb for the crank and mil…literally word for word what I told them on visit one! Took it to sawgrass, Grieco left one of the spark plug wires not connected. They literally have no business touching the car that they can’t fix after 3 times. Quite embarrassing and if 0 stars were possible I’d give 0. More

I would have given this review more stars because the staff was very friendly. Also having visited another dealership prior to going to Grieco, I appreciated that their cars did not have addendums poste staff was very friendly. Also having visited another dealership prior to going to Grieco, I appreciated that their cars did not have addendums posted, which the other dealership did on all their cars,, but with this said, i realized My sales person Camilo and the finance guy (Bruno dos Santos) pulled a fast one on me. I was there because i inquired about a specific car (2024 Equinox LT) with the Costco Auto program and it directed me to this dealership. When i arrived i mentioned to the sales person what i was looking for and said i was there because of the Costco auto program. Once i sat with Camilo, i immediately asked for the Costco Price Sheet which are the instructions on the confirmation page for the program, i asked SEVERAL times for this price sheet, to which he would say he was getting every time he walked away to present his manager with our request but never returned with it. He was banking on us forgetting since we were already at the dealership for 3 hours hungry and we did. He knew he could not finagle the car price once i had that in hand. when he would return he would say "you're getting $1000 off with Costco program" but did not bring the pricing sheet - NEVER! Not to mention, the deal i agreed with Camilo, was not what i was getting once i got to the finance person, Bruno Dos Santos, he was adding additional items not previously discussed with my sales person. I will be also informing Costco of this practice and disappointment. More