Grieco Chevrolet of Fort Lauderdale

Poor Customer Service Dear Grieco Chevrolet I am writing to you today to explain a bad experience I had at Grieco Service Department. It is appalling to witness an employ Dear Grieco Chevrolet I am writing to you today to explain a bad experience I had at Grieco Service Department. It is appalling to witness an employee Levon Cox of such a respected company to behave in such a manner. I had made appointment for a Certified service oil change. Upon my arrival Levin Cox told me my car was not covered under this watterny. I explain to him I just bought the car and this is the second car I have bought from Grieco. He said he could not help me. I went up front and talked to a Michael Sherota who was rude and very disrespectful. He made me feel as if they bought the car from me. I showed him the dates of the purchase and of course it was still under warranty. I was both shocked and disappointed to have been treated in this way and believe you should be made aware of your employee's actions. I trust that this is not the way that Grieco does business and that you will mention my concern with Levon Cox about the incident I am open to discussing the matter further and should hope that you will respond with a solution to prevent this incident happening again. More

Replace applique Very timely and efficient service. I waited while work was being done. However this is a known problem on the Tahoe but a solution has not been found. Very timely and efficient service. I waited while work was being done. However this is a known problem on the Tahoe but a solution has not been found. This is the second time it has come loose. More

Oil change, prep for trip to Key West Dashboard info reporting oil life down to 13% and I’m leaving for Key West tomorrow morning. Got car back in less than an hour, ready to go. Dashboard info reporting oil life down to 13% and I’m leaving for Key West tomorrow morning. Got car back in less than an hour, ready to go. More

Totally satisfied Excellent service from Receptionists to the Advisors. I felt welcome and that the Receptionists were trying to make sure I was being taken care of. Excellent service from Receptionists to the Advisors. I felt welcome and that the Receptionists were trying to make sure I was being taken care of. More

Employees cordial, work performed complete and timely The presentation of your bill format is very difficult to understand, almost purposely confusing, and your pricing is out of line with competitors. T The presentation of your bill format is very difficult to understand, almost purposely confusing, and your pricing is out of line with competitors. The first time I had my vehicle in for service under the previous ownership, they provided a checklist of all the items they inspected.You have not provided that during my last two service visits. Comment above regarding recommendation of this service center made with caveat of pricing concern. More

Great Customer Service I was immediately greeted. I explained the reason I was there, The Service Representative was cordial. When my vehicle was ready, both the Service Rep I was immediately greeted. I explained the reason I was there, The Service Representative was cordial. When my vehicle was ready, both the Service Rep and mechanic who worked on it explained everything. Excellent work. More

Excellent Service & Hospitality For Out of Town Visitor Had the misfortune of cracking a rim on a C7 Z06 rear wheel on a Friday afternoon while on vacation on Fort Lauderdale Beach celebrating our anniversa Had the misfortune of cracking a rim on a C7 Z06 rear wheel on a Friday afternoon while on vacation on Fort Lauderdale Beach celebrating our anniversary. Grieco took us in without an appointment, located a rim locally, processed our claim, made our car drivable pending delivery of the rim the next day, had the Corvette technician (John) come in on Saturday to switch out the rims and had us on our way with the minimum of inconvenience considering the situation. John treated us as long term customers. He was very friendly and made the situation palatable. He was cordial, pleasant and made you feel special, even though he was not scheduled to work Saturday. For a dealer to treat us as Greico did knowing we were in town for a short time and most likely would not have any reason to use their services in the future to go above and beyond as Greico’s team did is extremely impressive. Based on our experience and the team we met, I would not hesitate to highly recommend them to anyone for their auto needs. Thank you Greico, kudos to your team. Brad More

Blazer If it wasn’t for Rohan I would have walked. He made test driving easy, smooth and the sales process easy and enjoyable. Thanks Rohan If it wasn’t for Rohan I would have walked. He made test driving easy, smooth and the sales process easy and enjoyable. Thanks Rohan More

Nice and professional I went to have a recall maintainence done.I went in at 7:30AM & was out around 1:30PM.I was told when scheduling the appointment it would be around 3 I went to have a recall maintainence done.I went in at 7:30AM & was out around 1:30PM.I was told when scheduling the appointment it would be around 3 hours.I decided to wait.Shuttle was offered.The waiting room was nice and clean with coffee and snacks.My Service person Lavon C.was extremely nice.I also was greeted by Ms Rebecca Hussle whom was very kind and attentive.I was offered lunch and took advantage of it.I will use your services again when needed.I thank you so very much for the excellent service. More

Great Steven, Eddie and Austin were great, they provided excellent Customer Service. I would refer this Dealership to my friend's and family. A great place. Steven, Eddie and Austin were great, they provided excellent Customer Service. I would refer this Dealership to my friend's and family. A great place. More