Grieco Chevrolet of Fort Lauderdale

Great Service! Jonathan was very friendly and helped me right away with the service I needed done on my truck. He knows his stuff and helps you right away with what Jonathan was very friendly and helped me right away with the service I needed done on my truck. He knows his stuff and helps you right away with what you need. More

Simple Oil Change I’ve been coming to this dealership to service my cars since 2007. Honestly since Greico took over the service went to xxxx. Staff has many untraine I’ve been coming to this dealership to service my cars since 2007. Honestly since Greico took over the service went to xxxx. Staff has many untrained young kids who are somewhat clueless of services your dealership offers. I brought in my $80K Suburban on a Saturday appoint for a simple oil change. I was promised 1-1:30 hours which ended up taking 3 hours. Additionally they did not even rotate the tires. Previously with Autonation I would get a courteous car wash. None of this happened. I feel the staff working there are just “going thru the motions” to earn a paycheck and couldn’t give a xxxx about customer service/satisfaction. I can go on, but I’ll spare you. With great humility, this dealership at its current management is light years away from a 5-star. More

Dealership can care less about customer Since purchasing my vehicle in 2017 used It’s had an unbelievable amount of issues and it’s been in their service dept several times. Ive tried to ask Since purchasing my vehicle in 2017 used It’s had an unbelievable amount of issues and it’s been in their service dept several times. Ive tried to ask everyone from the GM to Service manager and not one person could care less to assist me or help with issues. I’ve contacted GM corporate for assistance and nothing. I will never purchase another GM vehicle again and worn anyone interested in dealing with the dealership that they are wonderful upfront but once purchase can care less. Huge employee turnover as well from GM to service manager More

Rebirth of customer service. Service was courteous and Levon Cox would promptly update me on the progress of the repair every time I called. Car was repaired and delivered to me o Service was courteous and Levon Cox would promptly update me on the progress of the repair every time I called. Car was repaired and delivered to me on the date it was promised. More

Very good The team was personable helpful and professional worked with me to accomplish my goal of buying a new car while under water in my current vehicle The team was personable helpful and professional worked with me to accomplish my goal of buying a new car while under water in my current vehicle More

Warranty repairs Took my car in for defective brake actuator. Once part was received I was told repairs would take an entire day; they had to pull the dash. I took the Took my car in for defective brake actuator. Once part was received I was told repairs would take an entire day; they had to pull the dash. I took the car in and it was 3 days later that the work was completed. Repairs were effective but if I needed my car on a daily basis waiting 3 days for a 1 day repair just wouldn’t be acceptable. More

Javier was the best- I had a great experience. My interaction was limited to the service department receptionist/cashier and my service advisor. Javier was the best! H I had a great experience. My interaction was limited to the service department receptionist/cashier and my service advisor. Javier was the best! He was professional and courteous and responsive. Thank you Javier! Never More

Routine Service Difficulty getting to service dept. Pit on hold call dropped. Scheduled on line. Picked up car. 6 people around desk talking as I waited. Receptio Difficulty getting to service dept. Pit on hold call dropped. Scheduled on line. Picked up car. 6 people around desk talking as I waited. Receptionist eating potatoe chips when processing my Bill and talking to young women sitting along side of her. Handed me receipt and continued talking. Very unprofessional. More

Frustrating I took my car there to fix an issue that I was diagnosed to be the starter. I took my car to the dealer to check the starter, get it replaced and let I took my car there to fix an issue that I was diagnosed to be the starter. I took my car to the dealer to check the starter, get it replaced and let me know if that was the only issue with the car. They told me it was. I drove home and at the end of the day my car would not start again. I told them to tow my car and verify what’s going on. And now they wanna charge me 145 bucks to run a new diagnostic. More