Grieco Chevrolet of Delray Beach

little customer service brought my car in for routine maintenance @14,500 miles. oil change and tire rotation. Rep said there was also a recall. I asked what recall and he sa brought my car in for routine maintenance @14,500 miles. oil change and tire rotation. Rep said there was also a recall. I asked what recall and he said a software update. I said I was waiting and he said about an hour to an hour and a half. two and half hours later I'm still waiting. Then it's ready and he asks if I want a receipt. I say yes so that I have a record of the work that was done and he says ok he has to wait for the system to update. then he hands me a receipt and asks if I see my car in the lot. On the way home I see my engine light is on. I have an engine code reader so I checked and reset the monitors. it was very sloppy work on their part especially after making me wait all that time for something that should have been completed in under an hour. At this point I'm not sure if it is a staffing level issue or a training level issue but something needs to change there. More

Even though I had an appointment it took more than 3 hours to change the oil and filter, air filter and rotate the tires. And the quote for Kelly tires with alignment was $790 !!!!! And they had a hard hours to change the oil and filter, air filter and rotate the tires. And the quote for Kelly tires with alignment was $790 !!!!! And they had a hard time processing my check! More

Oil Change Everything seemed to be adequate. Left my car clean and free of grease and grim. Was a service included in my contract. Asked the associate how much a Everything seemed to be adequate. Left my car clean and free of grease and grim. Was a service included in my contract. Asked the associate how much a oil change would cost and I feel that $ 130 plus is a little much. More

Average I came to the dealership with an advertisement that stated oil change , tire rotation and car wash $29.95. I did not find out the car wash was not I came to the dealership with an advertisement that stated oil change , tire rotation and car wash $29.95. I did not find out the car wash was not working until after I turned my car in More

Friendly Service rep. Good work with quality replacement tires. Improved ride feel. It would be better with a more accurate time estimate. Wasted some time waiting, 2 hrs turned into over 4 hrs. tires. Improved ride feel. It would be better with a more accurate time estimate. Wasted some time waiting, 2 hrs turned into over 4 hrs. More

Very professional Went in for an oil change . My service representative was very professional and gave me great counseling. Was in & out very quickly, virtually no wait Went in for an oil change . My service representative was very professional and gave me great counseling. Was in & out very quickly, virtually no wait . Paul More

service seatbelt repair - took too long to get part but service was good otherwise. Would have been nice to get a loaner considering I was driving around wit seatbelt repair - took too long to get part but service was good otherwise. Would have been nice to get a loaner considering I was driving around without a seat belt - I was told none available? More

Best Exprience I don't often do reviews, but I have to say that this car buying experience was one of the best I have had in over 50 years of buying cars. Normally I don't often do reviews, but I have to say that this car buying experience was one of the best I have had in over 50 years of buying cars. Normally I am the one that does the car buying in my household, but my wife came with me this time and she was amazed at how professional and courteous the people were at Grieco Chevrolet in Delray. On December 28, 2019, I was greeted by Louis Cuomo, who was friendly and not pushy at all. He listened to my needs and did not try to sell me something that I was not interested in. After going inside, I met Anthony (General Manager) that I had been emailing with about a Pre-owned Corvette they had on the lot. He was very nice and let Louis take care of the visit. Like I said, I went in looking for a Pre-owned and my wife spotted the color combination I had spoke to her about months ago. I had not seen this combination at any dealership as the 2019's are fading out. It was a new 2019 Corvette Grand Sport 2LT, Shadow Grey with the Kalahari interior. Just always loved that combination. So as I said before, they are not pushy, after sitting with Louis for about a 1/2 hour, he brought us an offer sheet as I had requested showing a Purchase and a Lease. Unfortunately I was up against the clock as I had to go and see our granddaughters for lunch before they left on a vacation. I explain this to Louis and like I said no pressure, we shook hands and I told him that I would be back that day or the following day. At this point with most car dealerships, this is when they start the pressure as they do not want you to leave until they have gotten you to do a deal. Not these guys, they were great. I did come back that same day, late, but I came back. His manager had already left as it was just after Christmas and I told Louis that I would come back on Sunday to finalize the deal when his manager returned. On Sunday I met with Louis and Alex (his manager) and we hammered out a deal that made both side happy. Anthony came over before I went in to see Finance (which was an excellent experience as well Charles Lauria was absolutely fantastic) and congratulated me for the purchase. All the while during the deal, Louis was fantastic, looking over every detail, hearing what I wanted and delivering the message loud and clear. He was great, would recommend Louis and all of the people at Grieco we worked with. Just a Great experience and now looking forward to enjoying my Corvette. They had the best selection of Corvette's in Broward or Palm Beach. Great Job Guys, you got me as a repeat customer!!!!!!! More

20,000, mile service 2018 Cruze Very good, prompt and reliable service from our local, "small and manageable" Chevy dealer in Delray Beach. I really enjoy working with these people. Very good, prompt and reliable service from our local, "small and manageable" Chevy dealer in Delray Beach. I really enjoy working with these people. I have never felt pressured. More

Car not fixed and it broke down Just bought the car. 1st day had a problem with catalytic converter. Took it back they said they fixed it. 2days later while going on vacation the car Just bought the car. 1st day had a problem with catalytic converter. Took it back they said they fixed it. 2days later while going on vacation the car totally looses power. Get to where we need to go barely and took.it.to a honda dealership. Turns out.only.2out.of the 3 damaged catalytic and there were.6 damaged pistons. We had 5 kids in the car and they kept the.car for a week and still returned a broken car to us that was unfit to be driven. More