Grieco Chevrolet of Delray Beach
Delray, FL
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mechanics are very expensive to exchange 1 thermostat and 1 sensor that I replaced myself they wanted to charge 1840$ their used cars are not tested they tried to corrupt me the sales manager is an id and 1 sensor that I replaced myself they wanted to charge 1840$ their used cars are not tested they tried to corrupt me the sales manager is an idiot Don't buy from this store More
Sales person was excellent and very helpful. Both he and sales mgr met my needs. I now have a lovely new to me They were very attentive.I would recommend to other people. Juan explained ever Both he and sales mgr met my needs. I now have a lovely new to me They were very attentive.I would recommend to other people. Juan explained everything about the car to me and gave me his number should I have any problems or questions. He is an excellent representative for the dealership. More
Excellent advice and service. The salesman was extremely helpful and his experience and personality made the transaction very successful. The salesman was extremely helpful and his experience and personality made the transaction very successful. More
It was a great experience, everybody was so nice, I was treated like person, not like a number, they work with you, not against you. treated like person, not like a number, they work with you, not against you. More
Upon arrival Patrick immediately greeted me and asked if I had spoken to anyone which I had not. At the time I was unsure of what vehicle I wanted but he sat down with me and after eliminating a few cars I I had spoken to anyone which I had not. At the time I was unsure of what vehicle I wanted but he sat down with me and after eliminating a few cars I fell in love with the Malibu. Patrick was very helpful and dedicated to me the whole time. It was also a very quick process! I was in and out in 2.5 hrs! If you need a vehicle, GRIECO CHEVY is your place to go. And make sure you ask for Patrick, you won’t be disappointed. More
I purchased a brand new vehicle in 2019 from Grieco of Fort Lauderdale because I lived in that area at the time. In Spring 2020 I moved closer to the Delray Beach location so I have been bringing the vehi Fort Lauderdale because I lived in that area at the time. In Spring 2020 I moved closer to the Delray Beach location so I have been bringing the vehicle to that location since I moved. Until 11 days ago, it had been more routine maintenance. On September 7th at 7:20am, I took my car to Grieco Chevrolet of Delray Beach due to a gas smell in and around the vehicle. My car has 45k miles and I bought the extended warranty through the closing process with Grieco Chevy Ft Lauderadale when I bought the car with less than 100 miles on it. As soon as I dropped it off, I told them I had the extended warranty. The service agent, Louis Costanzo, kept telling me I needed to provide him proof. He also didn't even have a diagnosis of the vehicle until the following day (2 new fuel rails, etc) and that they'd have to order parts. I had to keep checking in to see when the parts would be there so the job could get done. It took until Sept 14 at 10am to get the parts in. It's a 6 hour job so I thought I would have it that day or the next. I was told it would be ready for pick up on Sept 18th. I was not able to grab it until Sept 19th. I arrived around 8am and was presented a bill of almost $2.8k. I reiterated that I had an extended warranty and it was covered. He then proceeded to threaten us and gave us his home address and we could meet him there and fight him there?! He told us just to follow him in his white Tesla. We have lots of video footage from the incident and would love to share it with anyone who is thinking of taking their car there for service. DON'T DO IT!! The sad part in the video is that NOBODY from the dealership tried to intervene or calm anyone down, even though they could hear the yelling and a crowd of workers stood about 15 feet away and watched (again, on video). He argued with us for 20 minutes until the manager, via cell phone call) told him just to put the vin in Zurich (the extended warranty company Grieco uses) and it showed him I had the extended warranty and the service was covered within a minute. I was physically threatened and Louis threatened to call the police on us. It was totally uncalled for and Chevy has lost our business in the future due to this incident. More